Nicole Gillespie
Biographic Data
| ID | 978909 |
|---|---|
| NAME | Nicole Gillespie |
| GIVEN NAMES | Nicole |
| FAMILY NAME | Gillespie |
| SIGNATURE | GILLESPIE N |
| AFFILIATIONS | The University of Queensland |
| ORCID | 0000-0002-6101-2123 |
| VERIFIED | Yes |
| TOTAL WORKS | 20 |
| TOTAL CITATIONS | 6 |
| AUTHOR COUNT | 18 |
| EDITOR COUNT | 2 |
| FIRST PUBLICATION YEAR | 2001 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
Trust in our divided world
Where we’re going and where we’ve been
Compliance with Covid-19 preventative health measures in the United Kingdom
Governments have adopted unprecedented measures to assist in slowing the spread of the COVID-19 pandemic, but compliance varies among individuals. This UK study uses latent profile analysis to identify four classes of individuals on factors believed to influence compliance. Those who sought health information from authoritative sources and actively sought information from multiple sources were most compliant. Profile differences in compliance and…
How do Sector Level Factors Influence Trust Violations in Not-for-Profit Organizations? A Multilevel Model
The proliferation of violations within industry sectors (e.g., banking, doping in sport, abuse in religious organizations) highlights how trust violations can thrive in particular sectors. However, scant research examines how macro institutional factors influence micro level trustworthy conduct. To shed light on how sectoral features may influence trust violations in organizations, we adopt a multilevel perspective to investigate the perceived ca…
Towards a captivating conversation of trust research
Capturing the conversation of trust research
Where is the human in human-centered AI? Insights from developer priorities and user experiences
Human-centered artificial intelligence (HCAI) seeks to shift the focus in AI development from technology to people. However, it is not clear whether existing HCAI principles and practices adequately accomplish this goal. To explore whether HCAI is sufficiently focused on people, we conducted a qualitative survey of AI developers (N = 75) and users (N = 130) and performed a thematic content analysis on their responses to gain insight into their di…
Do Chinese subordinates trust their German supervisors? A model of inter-cultural trust development
In this qualitative study based on 95 interviews with Chinese subordinates and their German supervisors, we inductively develop a model which advances theoretical understanding by showing how inter-cultural trust development in hierarchical relationships is the result of six distinct elements: the subordinate trustor’s cultural profile (cosmopolitans, hybrids, culturally bounds), the psychological mechanisms operating within the trustor (role exp…
The Moral Disillusionment Model of Organizational Transgressions
Understanding Trust in Organizations
network trust, trust, second-hand trust, prototrust, relational trust, network theory, mechanism, indicators, contingencies, tie strength, social distance, network closure, vertical network differentiation, governance veracity, identity authenticity, swift trust
How environmental values influence trust and beliefs about societal oversight and need for regulation of the Australian cattle industry
Livestock grazing covers half of Australia and vast areas of global terrestrial ecosystems. The sustainability of the beef cattle industries are being scrutinised amid ongoing environmental concerns. In response, industry discourse has identified public trust as critical to avoiding reactive environmental regulation. However, public perceptions of the cattle industry’s sustainability performance and trust are largely unknown and speculative. We p…
Trust dynamics and repair
In this article, Roy Lewicki shares his experiences and reflections on trust research from the early seminal papers through to future research opportunities. We discuss his contributions and current thinking on trust development and repair, the forms of trust, the coexistence of trust and distrust, the mechanisms of trust repair, the relationship of trust with conflict, negotiation and in current affairs (e.g. ‘alternative facts’, climate change …
Trust and team performance
Injunctive and descriptive logics during newcomer socialization
Failure to adjust to a new organization has major personal, team, and organizational costs. Yet, we know little about how newcomers' pre-entry institutional assumptions influence and shape their subsequent socialization. To address this issue, we propose and test a model examining whether the discrepancy between newcomers' injunctive logics (pre-entry beliefs about what institutional practices ought to be) and their descriptive logics (actual exp…
Repairing Trust in Organizations and Institutions
Trust plays a fundamental role in facilitating social exchange, yet recent global events have undermined trust in many of society’s institutions and organizations. This raises the pertinent question of how trust in organizations and institutions can be restored once it has been lost. The emerging literature on trust repair is largely focused at the micro level, with limited examination of how these processes operate at the macro level and across …
Organizational Trust
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal const…
Trust Repair After An Organization-Level Failure
We propose a systemic, multilevel framework for understanding trust repair at the organizational level. Drawing on systems theory, we theorize how each component of an organization's system shapes employees’ perceptions of the organization's trustworthiness and can contribute to failures and effective trust repair. We distinguish the framework from prior work grounded in dyadic assumptions and propose underlying principles and a four-stage proces…
Models of Interpersonal Trust Development
Most research on trust has taken a static, “snapshot” view; that is, it has approached trust as an independent, mediating, or dependent variable captured by measuring trust at a single point in time. Limited attention has been given to conceptualizing and measuring trust development over time within interpersonal relationships. The authors organize the existing work on trust development into four broad areas: the behavioral approach and three spe…
Occupational stress in Australian university staff
This article presents results from a study of occupational stress in Australian university staff. The authors report data on psychological strain and job satisfaction from nearly 9,000 respondents at 17 universities. Academic staff were generally worse off than general staff, and staff in newer universities were worse off than those in older universities. At the aggregate level, self-report measures of psychological well-being were highly correla…
Occupational stress in universities
In recent years, the Australian university sector has undergone large-scale organizational change, including restructuring, downsizing and government funding cuts. At the same time, research from across the globe reports an alarming increase in the occupational stress experienced by university staff. We report on the first phase of a longitudinal investigation of occupational stress. A total of 22 focus groups were conducted with a representative…
Injunctive and descriptive logics during newcomer socialization
Failure to adjust to a new organization has major personal, team, and organizational costs. Yet, we know little about how newcomers' pre-entry institutional assumptions influence and shape their subsequent socialization. To address this issue, we propose and test a model examining whether the discrepancy between newcomers' injunctive logics (pre-entry beliefs about what institutional practices ought to be) and their descriptive logics (actual exp…
Capturing the conversation of trust research
Trust dynamics and repair
In this article, Roy Lewicki shares his experiences and reflections on trust research from the early seminal papers through to future research opportunities. We discuss his contributions and current thinking on trust development and repair, the forms of trust, the coexistence of trust and distrust, the mechanisms of trust repair, the relationship of trust with conflict, negotiation and in current affairs (e.g. ‘alternative facts’, climate change …
Occupational stress in universities
In recent years, the Australian university sector has undergone large-scale organizational change, including restructuring, downsizing and government funding cuts. At the same time, research from across the globe reports an alarming increase in the occupational stress experienced by university staff. We report on the first phase of a longitudinal investigation of occupational stress. A total of 22 focus groups were conducted with a representative…
Occupational stress in Australian university staff
This article presents results from a study of occupational stress in Australian university staff. The authors report data on psychological strain and job satisfaction from nearly 9,000 respondents at 17 universities. Academic staff were generally worse off than general staff, and staff in newer universities were worse off than those in older universities. At the aggregate level, self-report measures of psychological well-being were highly correla…
Models of Interpersonal Trust Development
Most research on trust has taken a static, “snapshot” view; that is, it has approached trust as an independent, mediating, or dependent variable captured by measuring trust at a single point in time. Limited attention has been given to conceptualizing and measuring trust development over time within interpersonal relationships. The authors organize the existing work on trust development into four broad areas: the behavioral approach and three spe…
Trust Repair After An Organization-Level Failure
We propose a systemic, multilevel framework for understanding trust repair at the organizational level. Drawing on systems theory, we theorize how each component of an organization's system shapes employees’ perceptions of the organization's trustworthiness and can contribute to failures and effective trust repair. We distinguish the framework from prior work grounded in dyadic assumptions and propose underlying principles and a four-stage proces…
Organizational Trust
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal const…
Repairing Trust in Organizations and Institutions
Trust plays a fundamental role in facilitating social exchange, yet recent global events have undermined trust in many of society’s institutions and organizations. This raises the pertinent question of how trust in organizations and institutions can be restored once it has been lost. The emerging literature on trust repair is largely focused at the micro level, with limited examination of how these processes operate at the macro level and across …
Trust and team performance
Injunctive and descriptive logics during newcomer socialization
Failure to adjust to a new organization has major personal, team, and organizational costs. Yet, we know little about how newcomers' pre-entry institutional assumptions influence and shape their subsequent socialization. To address this issue, we propose and test a model examining whether the discrepancy between newcomers' injunctive logics (pre-entry beliefs about what institutional practices ought to be) and their descriptive logics (actual exp…
Trust dynamics and repair
In this article, Roy Lewicki shares his experiences and reflections on trust research from the early seminal papers through to future research opportunities. We discuss his contributions and current thinking on trust development and repair, the forms of trust, the coexistence of trust and distrust, the mechanisms of trust repair, the relationship of trust with conflict, negotiation and in current affairs (e.g. ‘alternative facts’, climate change …
The Moral Disillusionment Model of Organizational Transgressions
Understanding Trust in Organizations
network trust, trust, second-hand trust, prototrust, relational trust, network theory, mechanism, indicators, contingencies, tie strength, social distance, network closure, vertical network differentiation, governance veracity, identity authenticity, swift trust
How environmental values influence trust and beliefs about societal oversight and need for regulation of the Australian cattle industry
Livestock grazing covers half of Australia and vast areas of global terrestrial ecosystems. The sustainability of the beef cattle industries are being scrutinised amid ongoing environmental concerns. In response, industry discourse has identified public trust as critical to avoiding reactive environmental regulation. However, public perceptions of the cattle industry’s sustainability performance and trust are largely unknown and speculative. We p…
Where is the human in human-centered AI? Insights from developer priorities and user experiences
Human-centered artificial intelligence (HCAI) seeks to shift the focus in AI development from technology to people. However, it is not clear whether existing HCAI principles and practices adequately accomplish this goal. To explore whether HCAI is sufficiently focused on people, we conducted a qualitative survey of AI developers (N = 75) and users (N = 130) and performed a thematic content analysis on their responses to gain insight into their di…
Do Chinese subordinates trust their German supervisors? A model of inter-cultural trust development
In this qualitative study based on 95 interviews with Chinese subordinates and their German supervisors, we inductively develop a model which advances theoretical understanding by showing how inter-cultural trust development in hierarchical relationships is the result of six distinct elements: the subordinate trustor’s cultural profile (cosmopolitans, hybrids, culturally bounds), the psychological mechanisms operating within the trustor (role exp…
Compliance with Covid-19 preventative health measures in the United Kingdom
Governments have adopted unprecedented measures to assist in slowing the spread of the COVID-19 pandemic, but compliance varies among individuals. This UK study uses latent profile analysis to identify four classes of individuals on factors believed to influence compliance. Those who sought health information from authoritative sources and actively sought information from multiple sources were most compliant. Profile differences in compliance and…
How do Sector Level Factors Influence Trust Violations in Not-for-Profit Organizations? A Multilevel Model
The proliferation of violations within industry sectors (e.g., banking, doping in sport, abuse in religious organizations) highlights how trust violations can thrive in particular sectors. However, scant research examines how macro institutional factors influence micro level trustworthy conduct. To shed light on how sectoral features may influence trust violations in organizations, we adopt a multilevel perspective to investigate the perceived ca…
Towards a captivating conversation of trust research
Capturing the conversation of trust research
Where we’re going and where we’ve been
Trust in our divided world
Psychology (14 works) · Political science (9 works) · Sociology (9 works) · Business (7 works) · Public relations (7 works) · Social Capital and Networks (7 works) · Social Psychology (7 works) · Computer Science (5 works) · Management and Organizational Studies (4 works) · Public Policy and Administration Research (4 works)