Luke Charles Harris
Dados Biográficos
| ID | 194181 |
|---|---|
| NOME | Luke Charles Harris |
| PRENOMES | Luke Charles |
| SOBRENOME | Harris |
| ASSINATURA | HARRIS L C |
| AFILIAÇÕES | University of Birmingham |
| ORCID | 0000-0002-9919-5762 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 22 |
| TOTAL DE CITAÇÕES | 83 |
| TOTAL COMO AUTOR | 21 |
| TOTAL COMO EDITOR | 1 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1986 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2025 |
| ÍNDICE H | 6 |
Dealing with travel influencers
This work offers a firm perspective on the travel influencer (TI) literature by investigating how employees evaluate TI threat-framed requests. Drawing on three experimental studies with employees in the hotel industry, we provide insights into how they process and respond to different forms of TI requests. Study 1 shows that employees are less likely to accept the TI's request for collaboration when this request is framed as a threat (vs. an opp…
Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry
This work is a first attempt to explain the phenomenon of customer threats and identify the individual and situational factors that drive this phenomenon in tourism and hospitality. Towards this goal, one qualitative and two quantitative studies are employed. Study 1 conceptualizes customer threats by uncovering two of the most common forms of verbal threats (i.e., threat to switch and threat to negative word of mouth) and their distinctive featu…
Stag tourism and scripted liminality
Stag party tourism is a highly ritualized contemporary rite of passage that is associated with drunken excess and norm-breaking toxic masculinity. Despite contravening societal rules and encouraging deviant behaviour, stag parties are generally tolerated. This paper explores how stag tourism is a constructed rite of passage and a scripted liminality, packaged by destination marketers, staged by service providers, and performed enthusiastically by…
Tourists as Experience Collectors
While literature on experiential tourism suggests that travellers are increasingly more interested in unique experiences, little has been said about the nature and dynamics of tourists seeking new destinations/travelling experiences. Using theoretical arguments derived from literature on collecting, we re-conceptualise frequent travellers as collectors of travelling experiences and destinations, rather than tangible souvenirs, and explore the und…
Hens and stags
Breaking Lockdown during Lockdown
The Covid-19 pandemic constitutes a global crisis that has necessitated many nations to adopt and enforce various strategies to reduce the spread of the virus, protect citizens, and alleviate pressures on healthcare systems. Central to such reactions are ‘lockdown’ regulations that limit travel, require restricted movement by citizens, and enforce stay-at-home rules. However, while evidence suggests general (but not unanimous) support for the pri…
The myth of business tourist idiosyncrasy
Dirty work or working dirty? Deceiving cruise tourists
My Two Mothers, America, and the Million Man March
The Challenge and Possibility for Black Males to Embrace Feminism
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy
Smile(y) – and your students will smile with you? the effects of emoticons on impressions, evaluations, and behaviour in staff-to-student communication
Emoticon usage in computer-mediated communication (CMC) by university staff is potentially a double-edged sword in forming desired impressions in the minds of students, increasing perceived warmth but also decreasing perceived competence of the sender. Existing studies in higher education have provided little understanding of this trade-off. No work has examined effects of, first, emoticon usage on important educational outcomes (student evaluati…
Seeing Race Again
Every academic discipline has an origin story complicit with white supremacy. Racial hierarchy and colonialism structured the very foundations of most disciplines’ research and teaching paradigms. In the early twentieth century, the academy faced rising opposition and correction, evident in the intervention of scholars including W. E. B. Du Bois, Zora Neale Hurston, Carter G. Woodson, and others. By the mid-twentieth century, education itself bec…
Ethnic gatekeeping on the shopfloor
Recent contributions on the discrimination of black and minority ethnic (BME) groups in organizations have suggested that overt forms of discrimination are now 'old-fashioned' and researchers are urged to focus on identifying different, 'modern' forms of discrimination. These are, however, set against studies that continue to report evidence of overt racism in organizations. This article argues that it may be premature and potentially counterprod…
Moral disengagement of hotel guest negative WOM
Lessons Still Unlearned
In this essay, I contend that the elevation of Clarence Thomas to the Supreme Court, and the evisceration of civil rights it has enabled, should be understood in part to reflect a tragic mistake on the part of Black America writ large. I will argue it represents the absence of a fully embodied vision of racial justice-one that genuinely symbolizes the entire panoply of concerns that must be addressed if the quest for racial equality is to ever be…
Ripping Off’ Tourists
Organisational culture in the age of the Internet
Through an exploratory study of a large financial services organisation, this study finds that the idiosyncratic nature of the Internet and Internet operations point to a range of implications for both the interaction of organisational subcultures and the internal and external perceptions of organisational culture
The dynamics of employee relationships in an ethnically diverse workforce
This article explores and analyses the dynamics of workplace relationships in an organization characterized by a highly ethnically diverse workforce. The specific objectives are: 1) to understand the factors that are contributing to high levels of ethnic diversity; 2) to uncover the ways in which such diversity is manifested in an organizational setting; and 3) to explore the ramifications that this diversity and its manifestations may have for i…
The adoption and use of information technology
Through a longitudinal study of a mature family firm, this paper investigates the adoption and use of information technology in a family business. It is argued that the adoption and use of information technology is influenced by five key factors. These factors are discussed, leading to a presentation of a series of implications and conclusions
Work Intensification and Emotional Labour among UK University Lecturers
Until the early 1980s relatively little research interest was devoted to the concept of emotional labour in organizational settings. Although it is now acknowledged that emotional labour is present at different hierarchical levels and among many occupational groups, no study has explored the issue of emotional labour in the context of work intensi.cation among professional groups. This article presents evidence derived from interviews with univer…
The Peculiarities of the British Economy
The dynamics of employee relationships in an ethnically diverse workforce
This article explores and analyses the dynamics of workplace relationships in an organization characterized by a highly ethnically diverse workforce. The specific objectives are: 1) to understand the factors that are contributing to high levels of ethnic diversity; 2) to uncover the ways in which such diversity is manifested in an organizational setting; and 3) to explore the ramifications that this diversity and its manifestations may have for i…
Moral disengagement of hotel guest negative WOM
Ethnic gatekeeping on the shopfloor
Recent contributions on the discrimination of black and minority ethnic (BME) groups in organizations have suggested that overt forms of discrimination are now 'old-fashioned' and researchers are urged to focus on identifying different, 'modern' forms of discrimination. These are, however, set against studies that continue to report evidence of overt racism in organizations. This article argues that it may be premature and potentially counterprod…
Breaking Lockdown during Lockdown
The Covid-19 pandemic constitutes a global crisis that has necessitated many nations to adopt and enforce various strategies to reduce the spread of the virus, protect citizens, and alleviate pressures on healthcare systems. Central to such reactions are ‘lockdown’ regulations that limit travel, require restricted movement by citizens, and enforce stay-at-home rules. However, while evidence suggests general (but not unanimous) support for the pri…
Ripping Off’ Tourists
Dirty work or working dirty? Deceiving cruise tourists
The myth of business tourist idiosyncrasy
Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry
This work is a first attempt to explain the phenomenon of customer threats and identify the individual and situational factors that drive this phenomenon in tourism and hospitality. Towards this goal, one qualitative and two quantitative studies are employed. Study 1 conceptualizes customer threats by uncovering two of the most common forms of verbal threats (i.e., threat to switch and threat to negative word of mouth) and their distinctive featu…
Hens and stags
Organisational culture in the age of the Internet
Through an exploratory study of a large financial services organisation, this study finds that the idiosyncratic nature of the Internet and Internet operations point to a range of implications for both the interaction of organisational subcultures and the internal and external perceptions of organisational culture
Dealing with travel influencers
This work offers a firm perspective on the travel influencer (TI) literature by investigating how employees evaluate TI threat-framed requests. Drawing on three experimental studies with employees in the hotel industry, we provide insights into how they process and respond to different forms of TI requests. Study 1 shows that employees are less likely to accept the TI's request for collaboration when this request is framed as a threat (vs. an opp…
Stag tourism and scripted liminality
Stag party tourism is a highly ritualized contemporary rite of passage that is associated with drunken excess and norm-breaking toxic masculinity. Despite contravening societal rules and encouraging deviant behaviour, stag parties are generally tolerated. This paper explores how stag tourism is a constructed rite of passage and a scripted liminality, packaged by destination marketers, staged by service providers, and performed enthusiastically by…
Tourists as Experience Collectors
While literature on experiential tourism suggests that travellers are increasingly more interested in unique experiences, little has been said about the nature and dynamics of tourists seeking new destinations/travelling experiences. Using theoretical arguments derived from literature on collecting, we re-conceptualise frequent travellers as collectors of travelling experiences and destinations, rather than tangible souvenirs, and explore the und…
The adoption and use of information technology
Through a longitudinal study of a mature family firm, this paper investigates the adoption and use of information technology in a family business. It is argued that the adoption and use of information technology is influenced by five key factors. These factors are discussed, leading to a presentation of a series of implications and conclusions
The Peculiarities of the British Economy
The Peculiarities of the British Economy
Work Intensification and Emotional Labour among UK University Lecturers
Until the early 1980s relatively little research interest was devoted to the concept of emotional labour in organizational settings. Although it is now acknowledged that emotional labour is present at different hierarchical levels and among many occupational groups, no study has explored the issue of emotional labour in the context of work intensi.cation among professional groups. This article presents evidence derived from interviews with univer…
The adoption and use of information technology
Through a longitudinal study of a mature family firm, this paper investigates the adoption and use of information technology in a family business. It is argued that the adoption and use of information technology is influenced by five key factors. These factors are discussed, leading to a presentation of a series of implications and conclusions
Organisational culture in the age of the Internet
Through an exploratory study of a large financial services organisation, this study finds that the idiosyncratic nature of the Internet and Internet operations point to a range of implications for both the interaction of organisational subcultures and the internal and external perceptions of organisational culture
The dynamics of employee relationships in an ethnically diverse workforce
This article explores and analyses the dynamics of workplace relationships in an organization characterized by a highly ethnically diverse workforce. The specific objectives are: 1) to understand the factors that are contributing to high levels of ethnic diversity; 2) to uncover the ways in which such diversity is manifested in an organizational setting; and 3) to explore the ramifications that this diversity and its manifestations may have for i…
Ripping Off’ Tourists
Lessons Still Unlearned
In this essay, I contend that the elevation of Clarence Thomas to the Supreme Court, and the evisceration of civil rights it has enabled, should be understood in part to reflect a tragic mistake on the part of Black America writ large. I will argue it represents the absence of a fully embodied vision of racial justice-one that genuinely symbolizes the entire panoply of concerns that must be addressed if the quest for racial equality is to ever be…
Moral disengagement of hotel guest negative WOM
Ethnic gatekeeping on the shopfloor
Recent contributions on the discrimination of black and minority ethnic (BME) groups in organizations have suggested that overt forms of discrimination are now 'old-fashioned' and researchers are urged to focus on identifying different, 'modern' forms of discrimination. These are, however, set against studies that continue to report evidence of overt racism in organizations. This article argues that it may be premature and potentially counterprod…
Seeing Race Again
Every academic discipline has an origin story complicit with white supremacy. Racial hierarchy and colonialism structured the very foundations of most disciplines’ research and teaching paradigms. In the early twentieth century, the academy faced rising opposition and correction, evident in the intervention of scholars including W. E. B. Du Bois, Zora Neale Hurston, Carter G. Woodson, and others. By the mid-twentieth century, education itself bec…
My Two Mothers, America, and the Million Man March
The Challenge and Possibility for Black Males to Embrace Feminism
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy
Smile(y) – and your students will smile with you? the effects of emoticons on impressions, evaluations, and behaviour in staff-to-student communication
Emoticon usage in computer-mediated communication (CMC) by university staff is potentially a double-edged sword in forming desired impressions in the minds of students, increasing perceived warmth but also decreasing perceived competence of the sender. Existing studies in higher education have provided little understanding of this trade-off. No work has examined effects of, first, emoticon usage on important educational outcomes (student evaluati…
The myth of business tourist idiosyncrasy
Dirty work or working dirty? Deceiving cruise tourists
Hens and stags
Breaking Lockdown during Lockdown
The Covid-19 pandemic constitutes a global crisis that has necessitated many nations to adopt and enforce various strategies to reduce the spread of the virus, protect citizens, and alleviate pressures on healthcare systems. Central to such reactions are ‘lockdown’ regulations that limit travel, require restricted movement by citizens, and enforce stay-at-home rules. However, while evidence suggests general (but not unanimous) support for the pri…
Tourists as Experience Collectors
While literature on experiential tourism suggests that travellers are increasingly more interested in unique experiences, little has been said about the nature and dynamics of tourists seeking new destinations/travelling experiences. Using theoretical arguments derived from literature on collecting, we re-conceptualise frequent travellers as collectors of travelling experiences and destinations, rather than tangible souvenirs, and explore the und…
Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry
This work is a first attempt to explain the phenomenon of customer threats and identify the individual and situational factors that drive this phenomenon in tourism and hospitality. Towards this goal, one qualitative and two quantitative studies are employed. Study 1 conceptualizes customer threats by uncovering two of the most common forms of verbal threats (i.e., threat to switch and threat to negative word of mouth) and their distinctive featu…
Stag tourism and scripted liminality
Stag party tourism is a highly ritualized contemporary rite of passage that is associated with drunken excess and norm-breaking toxic masculinity. Despite contravening societal rules and encouraging deviant behaviour, stag parties are generally tolerated. This paper explores how stag tourism is a constructed rite of passage and a scripted liminality, packaged by destination marketers, staged by service providers, and performed enthusiastically by…
Dealing with travel influencers
This work offers a firm perspective on the travel influencer (TI) literature by investigating how employees evaluate TI threat-framed requests. Drawing on three experimental studies with employees in the hotel industry, we provide insights into how they process and respond to different forms of TI requests. Study 1 shows that employees are less likely to accept the TI's request for collaboration when this request is framed as a threat (vs. an opp…
Political science (12 obras) · Sociology (10 obras) · Business (8 obras) · Psychology (8 obras) · Computer Science (7 obras) · Marketing (7 obras) · Social Psychology (7 obras) · Advertising (6 obras) · Tourism (6 obras) · Law (5 obras)