Eric Tsetsi
Dados Biográficos
| ID | 199641 |
|---|---|
| NOME | Eric Tsetsi |
| PRENOMES | Eric |
| SOBRENOME | Tsetsi |
| ASSINATURA | TSETSI E |
| AFILIAÇÕES | University of Arizona |
| ORCID | 0000-0002-9897-7367 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 15 |
| TOTAL DE CITAÇÕES | 76 |
| TOTAL COMO AUTOR | 15 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2016 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 6 |
Face concerns, the communication medium, and supportive conversations
We adopt a dynamic dyadic systems approach and use the impression management model to examine how a support seeker’s concerns with a face threat and the communication medium influence supportive conversations. Using secondary data ( N = 176 dyads), we identified seven conversational motifs involving five-turn sequences of talk between seekers and providers that appeared regularly during conversations. Motifs involving the discussion of feelings w…
Support Seeking Behavior During Supportive Conversations
An experiment was conducted to better understand how impression management concerns and the communication medium influence the messages produced by support seekers during supportive conversations. Support seekers were primed to anticipate a positive face threat (or not primed) and then completed a supportive conversation with a peer either face-to-face or using instant messaging. Seekers primed to anticipate a face threat were more likely to use …
The Implications of Communication Technologies for Supportive Conversations
Although turn-level dynamics involving the back-and-forth exchange of talk between support seekers and providers form the foundation for supportive conversations, they have largely been overlooked by researchers studying the implications of communication technologies for social support. To address this gap, we demonstrate the utility of examining turn transitions using configural frequency analysis to investigate patterns of talk that mark and di…
Mutual influence in support seeking and provision behaviors during comforting conversations
Mutual influence is central to prominent supportive communication theories but remains understudied. We conduct a turn-level analysis to investigate mutual influence in the unfolding nature of conversations among 334 stranger dyads discussing a personal problem. We examine how the types of messages produced by support seekers influence the immediate response from providers, and how that provider response impacts the next message produced by suppo…
Tipping the Twitter vs. News Media Scale? Conducting a Third Assessment of Intermedia Agenda-Setting Effects during the Presidential Nomination Season
Two previous studies investigated the relationship between newspaper issue agendas and those of candidate and campaign Twitter feeds during the presidential nomination seasons in 2012 and 2016. Both found the intermedia agenda-setting power resided with newspapers. This study replicates the previous two by examining the issue agendas of the nation’s top newspapers and those of candidate and campaign Twitter feeds during the 2020 presidential nomi…
Flexible versus structured support for reasoning
Structured analytic techniques (SATs) help the intelligence community reduce flaws in cognition that lead to faulty reasoning. To ascertain whether SATs provide benefits to reasoning we conducted an experiment within a web-based application, comparing three conditions: 1) unaided reasoning, 2) a prototypical order-based SAT and 3) a flexible, process-based SAT that we call TRACE. Our findings suggest that the more flexible SAT generated higher qu…
The evolution of supportive conversations
Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justific…
With A Little Help from My Friends
Workplace friendships are primary sites of organizing associated with important outcomes including cohesive climates, creativity and innovation, and employee job satisfaction. Research indicates the workplace context influences the initiation of workplace friendships via physical proximity and shared projects. The present study demonstrates how another context variable – perceived task interdependence (PTI) – influences both the initiation and th…
The role of support seeker expectations in supportive communication
This project examined the influence of social support seekers’ expectations on their perceptions, behaviors, and the outcomes of supportive conversations. An experiment was conducted in which participants were grouped into dyads and randomly assigned to the role of support seeker or support provider. Seekers’ expectations about the (un)helpfulness of providers were manipulated prior to their conversation. Seekers’ expectations influenced their ev…
Support seeker expectations, support message quality, and supportive interaction processes and outcomes
Developing a complete understanding of supportive communication in personal relationships requires considering the role of support seekers. We examined the influence of seeker expectations and verbal person centeredness (VPC) on the nature and outcomes of supportive interactions. Participants discussed a personal problem during an interaction with a fictional computer program called "ListenerBot." Participants' expectations about the helpfulness …
Examining the quality of social support messages produced face-to-face and in computer-mediated communication
The hyperpersonal communication model was used to investigate the implications of the reduced social cues in computer-mediated communication (CMC) for the production of social support messages. Participants were randomly assigned to interact with a confederate seeking help about a problem for which the confederate was or was not responsible. The interactions took place either face-to-face or in one of two CMC conditions. The results were partiall…
Smartphone Internet access and use
This study uses survey data from the Pew Internet and American Life Project to advance digital divide research by exploring how smartphone dependence—in which one’s only means of accessing the Internet is via a smartphone—and smartphone use differ between key demographic groups in the United States. Results show differences in smartphone dependence and use based on race, age, income, and education. Minority group members, younger, lower income, a…
Reassessing Twitter’s Agenda-Building Power
This study examined the relationship between elite news media agendas and campaign agendas during the 2016 presidential primary season. Computer-assisted content analysis was used to assess issue emphasis within Twitter feeds of U.S. presidential primary candidates and their campaigns as well as the nation’s top newspapers. The relationship between the overall Twitter agenda and that of newspapers, as well as the influence of front-runners Clinto…
Social support and digital inequality
This study tested competing predictions about the implications of Internet use for traditional inequities in social support availability. Using survey data collected as part of the Pew Internet and American Life Project, inequities in social support availability stemming from demographic and network-related factors were examined among non-users, Internet users, and Internet users who also participated in a social network site (SNS). The results o…
The Implications of Computer-Mediated Communication (CMC) for Social Support Message Processing and Outcomes
Widespread use of computer-mediated communication (CMC) for exchanging social support has raised questions about the support-related implications of CMC. This study drew from the dual-process theory of supportive message outcomes and examined the implications of CMC for support message processing and outcomes. We hypothesized that the reduced social cues in CMC would encourage greater elaboration on support message content and lead support messag…
Reassessing Twitter’s Agenda-Building Power
This study examined the relationship between elite news media agendas and campaign agendas during the 2016 presidential primary season. Computer-assisted content analysis was used to assess issue emphasis within Twitter feeds of U.S. presidential primary candidates and their campaigns as well as the nation’s top newspapers. The relationship between the overall Twitter agenda and that of newspapers, as well as the influence of front-runners Clinto…
Smartphone Internet access and use
This study uses survey data from the Pew Internet and American Life Project to advance digital divide research by exploring how smartphone dependence—in which one’s only means of accessing the Internet is via a smartphone—and smartphone use differ between key demographic groups in the United States. Results show differences in smartphone dependence and use based on race, age, income, and education. Minority group members, younger, lower income, a…
The Implications of Computer-Mediated Communication (CMC) for Social Support Message Processing and Outcomes
Widespread use of computer-mediated communication (CMC) for exchanging social support has raised questions about the support-related implications of CMC. This study drew from the dual-process theory of supportive message outcomes and examined the implications of CMC for support message processing and outcomes. We hypothesized that the reduced social cues in CMC would encourage greater elaboration on support message content and lead support messag…
The role of support seeker expectations in supportive communication
This project examined the influence of social support seekers’ expectations on their perceptions, behaviors, and the outcomes of supportive conversations. An experiment was conducted in which participants were grouped into dyads and randomly assigned to the role of support seeker or support provider. Seekers’ expectations about the (un)helpfulness of providers were manipulated prior to their conversation. Seekers’ expectations influenced their ev…
Examining the quality of social support messages produced face-to-face and in computer-mediated communication
The hyperpersonal communication model was used to investigate the implications of the reduced social cues in computer-mediated communication (CMC) for the production of social support messages. Participants were randomly assigned to interact with a confederate seeking help about a problem for which the confederate was or was not responsible. The interactions took place either face-to-face or in one of two CMC conditions. The results were partiall…
Social support and digital inequality
This study tested competing predictions about the implications of Internet use for traditional inequities in social support availability. Using survey data collected as part of the Pew Internet and American Life Project, inequities in social support availability stemming from demographic and network-related factors were examined among non-users, Internet users, and Internet users who also participated in a social network site (SNS). The results o…
Support seeker expectations, support message quality, and supportive interaction processes and outcomes
Developing a complete understanding of supportive communication in personal relationships requires considering the role of support seekers. We examined the influence of seeker expectations and verbal person centeredness (VPC) on the nature and outcomes of supportive interactions. Participants discussed a personal problem during an interaction with a fictional computer program called "ListenerBot." Participants' expectations about the helpfulness …
The evolution of supportive conversations
Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justific…
The Implications of Communication Technologies for Supportive Conversations
Although turn-level dynamics involving the back-and-forth exchange of talk between support seekers and providers form the foundation for supportive conversations, they have largely been overlooked by researchers studying the implications of communication technologies for social support. To address this gap, we demonstrate the utility of examining turn transitions using configural frequency analysis to investigate patterns of talk that mark and di…
Social support and digital inequality
This study tested competing predictions about the implications of Internet use for traditional inequities in social support availability. Using survey data collected as part of the Pew Internet and American Life Project, inequities in social support availability stemming from demographic and network-related factors were examined among non-users, Internet users, and Internet users who also participated in a social network site (SNS). The results o…
The Implications of Computer-Mediated Communication (CMC) for Social Support Message Processing and Outcomes
Widespread use of computer-mediated communication (CMC) for exchanging social support has raised questions about the support-related implications of CMC. This study drew from the dual-process theory of supportive message outcomes and examined the implications of CMC for support message processing and outcomes. We hypothesized that the reduced social cues in CMC would encourage greater elaboration on support message content and lead support messag…
Smartphone Internet access and use
This study uses survey data from the Pew Internet and American Life Project to advance digital divide research by exploring how smartphone dependence—in which one’s only means of accessing the Internet is via a smartphone—and smartphone use differ between key demographic groups in the United States. Results show differences in smartphone dependence and use based on race, age, income, and education. Minority group members, younger, lower income, a…
Reassessing Twitter’s Agenda-Building Power
This study examined the relationship between elite news media agendas and campaign agendas during the 2016 presidential primary season. Computer-assisted content analysis was used to assess issue emphasis within Twitter feeds of U.S. presidential primary candidates and their campaigns as well as the nation’s top newspapers. The relationship between the overall Twitter agenda and that of newspapers, as well as the influence of front-runners Clinto…
Examining the quality of social support messages produced face-to-face and in computer-mediated communication
The hyperpersonal communication model was used to investigate the implications of the reduced social cues in computer-mediated communication (CMC) for the production of social support messages. Participants were randomly assigned to interact with a confederate seeking help about a problem for which the confederate was or was not responsible. The interactions took place either face-to-face or in one of two CMC conditions. The results were partiall…
With A Little Help from My Friends
Workplace friendships are primary sites of organizing associated with important outcomes including cohesive climates, creativity and innovation, and employee job satisfaction. Research indicates the workplace context influences the initiation of workplace friendships via physical proximity and shared projects. The present study demonstrates how another context variable – perceived task interdependence (PTI) – influences both the initiation and th…
The role of support seeker expectations in supportive communication
This project examined the influence of social support seekers’ expectations on their perceptions, behaviors, and the outcomes of supportive conversations. An experiment was conducted in which participants were grouped into dyads and randomly assigned to the role of support seeker or support provider. Seekers’ expectations about the (un)helpfulness of providers were manipulated prior to their conversation. Seekers’ expectations influenced their ev…
Support seeker expectations, support message quality, and supportive interaction processes and outcomes
Developing a complete understanding of supportive communication in personal relationships requires considering the role of support seekers. We examined the influence of seeker expectations and verbal person centeredness (VPC) on the nature and outcomes of supportive interactions. Participants discussed a personal problem during an interaction with a fictional computer program called "ListenerBot." Participants' expectations about the helpfulness …
Flexible versus structured support for reasoning
Structured analytic techniques (SATs) help the intelligence community reduce flaws in cognition that lead to faulty reasoning. To ascertain whether SATs provide benefits to reasoning we conducted an experiment within a web-based application, comparing three conditions: 1) unaided reasoning, 2) a prototypical order-based SAT and 3) a flexible, process-based SAT that we call TRACE. Our findings suggest that the more flexible SAT generated higher qu…
The evolution of supportive conversations
Despite widespread agreement about the benefits of social support, much remains to be learned about the dynamic nature of supportive communication. We examined the evolution of supportive conversations by investigating changes within support seeking and provision behaviors over the course of a discussion. Across two existing datasets, the results showed that support seekers’ use of approach behaviors, avoidance behaviors, and exonerating justific…
Mutual influence in support seeking and provision behaviors during comforting conversations
Mutual influence is central to prominent supportive communication theories but remains understudied. We conduct a turn-level analysis to investigate mutual influence in the unfolding nature of conversations among 334 stranger dyads discussing a personal problem. We examine how the types of messages produced by support seekers influence the immediate response from providers, and how that provider response impacts the next message produced by suppo…
Tipping the Twitter vs. News Media Scale? Conducting a Third Assessment of Intermedia Agenda-Setting Effects during the Presidential Nomination Season
Two previous studies investigated the relationship between newspaper issue agendas and those of candidate and campaign Twitter feeds during the presidential nomination seasons in 2012 and 2016. Both found the intermedia agenda-setting power resided with newspapers. This study replicates the previous two by examining the issue agendas of the nation’s top newspapers and those of candidate and campaign Twitter feeds during the 2020 presidential nomi…
The Implications of Communication Technologies for Supportive Conversations
Although turn-level dynamics involving the back-and-forth exchange of talk between support seekers and providers form the foundation for supportive conversations, they have largely been overlooked by researchers studying the implications of communication technologies for social support. To address this gap, we demonstrate the utility of examining turn transitions using configural frequency analysis to investigate patterns of talk that mark and di…
Support Seeking Behavior During Supportive Conversations
An experiment was conducted to better understand how impression management concerns and the communication medium influence the messages produced by support seekers during supportive conversations. Support seekers were primed to anticipate a positive face threat (or not primed) and then completed a supportive conversation with a peer either face-to-face or using instant messaging. Seekers primed to anticipate a face threat were more likely to use …
Face concerns, the communication medium, and supportive conversations
We adopt a dynamic dyadic systems approach and use the impression management model to examine how a support seeker’s concerns with a face threat and the communication medium influence supportive conversations. Using secondary data ( N = 176 dyads), we identified seven conversational motifs involving five-turn sequences of talk between seekers and providers that appeared regularly during conversations. Motifs involving the discussion of feelings w…
Psychology (12 obras) · Social Psychology (10 obras) · Computer Science (7 obras) · Social Psychology (7 obras) · Attachment and Relationship Dynamics (6 obras) · Seekers (6 obras) · World Wide Web (6 obras) · Internet privacy (5 obras) · The Internet (5 obras) · Business (4 obras)