Kirstine Zinck Pedersen
Dados Biográficos
| ID | 200676 |
|---|---|
| NOME | Kirstine Zinck Pedersen |
| PRENOMES | Kirstine Zinck |
| SOBRENOME | Pedersen |
| ASSINATURA | PEDERSEN K Z |
| AFILIAÇÕES | Copenhagen Business School |
| ORCID | 0000-0002-7058-131X |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 12 |
| TOTAL DE CITAÇÕES | 40 |
| TOTAL COMO AUTOR | 12 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2016 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2025 |
| ÍNDICE H | 4 |
Roundtable
Learning from Crisis
The COVID-19 pandemic brought about profound disruptions in healthcare organizations worldwide, reshaping management structures, professional practices, and core responsibilities. While much research has examined how healthcare systems adapted during the crisis, less is known about how such disruptions translate into longer-term organizational learning. This paper investigates whether and how the experiences from the pandemic led to enduring form…
Model of Human Fallibility
Over the past decades, insights from behavioral sciences have gained traction as sources for designing public policy and for governing areas of collective concerns. It has become increasingly common to ascribe ‘flawed’ decision-making to systematic heuristics and cognitive biases of citizens and experts. This popular behavioral approach to public organizing is anchored in a very particular model of human behavior, namely what we label homo fallib…
Discretionary Responses in Frontline Encounters
Policy reforms of public service encounters often seek to control, delegate, or eliminate discretion at the frontline. In this article, we show that rather than eclipsing discretion, the technologies meant to standardize and optimize decision making in public service delivery introduce rough categorizations and scripts for action that make new types of discretionary responses and workarounds necessary. Here, accounts of street-level discretion as…
The Bureaucratic Ethos in Street-Level Work
Despite the centrality of bureaucracy to both the theory and the realities of street-level bureaucracy, street-level scholars have rarely engaged with the concept of bureaucracy as such. We argue that Weber’s perspective on bureaucracy represents an indispensable source that may help us align the theoretical foundation of street-level scholarship with its empirical findings and bring attention to aspects of street-level work that are often overlo…
Section 2
Discretion and Bureaucracy
This chapter argues that discretion should be seen not only as an inevitable but also a potentially highly beneficial feature of bureaucratic organization. Taking a Weberian view of bureaucracy, we make two case-based arguments. First, we suggest that discretion is an invaluable characteristic of administrative office-holding to such an extent that, for example, the senior civil servant’s instituted purpose can best be described as ‘administrativ…
It's all about time
John Dewey on public office and representative democracy
Recent decades have seen rising interest in John Dewey’s political philosophy, often in discussions of the presumed crisis of democracy, rising populism in Western political systems, or the triumph of neoliberalism. This paper presents a rare reading of Dewey as a theorist of office and political representation, where it is only meaningful to approach ‘the public’ in terms of public offices organised through the state. In Dewey’s understanding of…
Organising through compassion
This paper investigates the comprehensive compassionate care reform programme within the National Health Service (NHS) in England. Through a synoptic reading of policy documents, we show how 'compassion' is introduced as an overarching meta-virtue designed to govern relationships and formal positions in health care. Invoking an 'ethics of office' perspective, mainly drawing on the thinking of Max Weber, we evaluate the promotion of compassion as …
Character and organization
In recent years, questions of ‘character’ have become increasingly prominent in a range of policy contexts, from education to social welfare and from business to healthcare. What unites these various contemporary paens is an assumption that building ‘character’ is a crucial component of ethics and that it holds the key to establishing and maintaining virtuous conduct; moreover, that the cultivation of ‘character’ is at best under-valued and at wo…
Standardisation or resilience? The paradox of stability and change in patient safety
This article explores an apparent paradox of stability and change in patient safety thinking and practice. The dominant approach to patient safety has largely been focused on closing 'safety gaps' through standardisation in seemingly stable healthcare systems. However, the presupposition of system stability and predictability is presently being challenged by critics who insist that healthcare systems are complex and changing entities, thereby shi…
It's all about time
Discretionary Responses in Frontline Encounters
Policy reforms of public service encounters often seek to control, delegate, or eliminate discretion at the frontline. In this article, we show that rather than eclipsing discretion, the technologies meant to standardize and optimize decision making in public service delivery introduce rough categorizations and scripts for action that make new types of discretionary responses and workarounds necessary. Here, accounts of street-level discretion as…
The Bureaucratic Ethos in Street-Level Work
Despite the centrality of bureaucracy to both the theory and the realities of street-level bureaucracy, street-level scholars have rarely engaged with the concept of bureaucracy as such. We argue that Weber’s perspective on bureaucracy represents an indispensable source that may help us align the theoretical foundation of street-level scholarship with its empirical findings and bring attention to aspects of street-level work that are often overlo…
Standardisation or resilience? The paradox of stability and change in patient safety
This article explores an apparent paradox of stability and change in patient safety thinking and practice. The dominant approach to patient safety has largely been focused on closing 'safety gaps' through standardisation in seemingly stable healthcare systems. However, the presupposition of system stability and predictability is presently being challenged by critics who insist that healthcare systems are complex and changing entities, thereby shi…
Organising through compassion
This paper investigates the comprehensive compassionate care reform programme within the National Health Service (NHS) in England. Through a synoptic reading of policy documents, we show how 'compassion' is introduced as an overarching meta-virtue designed to govern relationships and formal positions in health care. Invoking an 'ethics of office' perspective, mainly drawing on the thinking of Max Weber, we evaluate the promotion of compassion as …
Character and organization
In recent years, questions of ‘character’ have become increasingly prominent in a range of policy contexts, from education to social welfare and from business to healthcare. What unites these various contemporary paens is an assumption that building ‘character’ is a crucial component of ethics and that it holds the key to establishing and maintaining virtuous conduct; moreover, that the cultivation of ‘character’ is at best under-valued and at wo…
Standardisation or resilience? The paradox of stability and change in patient safety
This article explores an apparent paradox of stability and change in patient safety thinking and practice. The dominant approach to patient safety has largely been focused on closing 'safety gaps' through standardisation in seemingly stable healthcare systems. However, the presupposition of system stability and predictability is presently being challenged by critics who insist that healthcare systems are complex and changing entities, thereby shi…
John Dewey on public office and representative democracy
Recent decades have seen rising interest in John Dewey’s political philosophy, often in discussions of the presumed crisis of democracy, rising populism in Western political systems, or the triumph of neoliberalism. This paper presents a rare reading of Dewey as a theorist of office and political representation, where it is only meaningful to approach ‘the public’ in terms of public offices organised through the state. In Dewey’s understanding of…
Organising through compassion
This paper investigates the comprehensive compassionate care reform programme within the National Health Service (NHS) in England. Through a synoptic reading of policy documents, we show how 'compassion' is introduced as an overarching meta-virtue designed to govern relationships and formal positions in health care. Invoking an 'ethics of office' perspective, mainly drawing on the thinking of Max Weber, we evaluate the promotion of compassion as …
Character and organization
In recent years, questions of ‘character’ have become increasingly prominent in a range of policy contexts, from education to social welfare and from business to healthcare. What unites these various contemporary paens is an assumption that building ‘character’ is a crucial component of ethics and that it holds the key to establishing and maintaining virtuous conduct; moreover, that the cultivation of ‘character’ is at best under-valued and at wo…
Section 2
Discretion and Bureaucracy
This chapter argues that discretion should be seen not only as an inevitable but also a potentially highly beneficial feature of bureaucratic organization. Taking a Weberian view of bureaucracy, we make two case-based arguments. First, we suggest that discretion is an invaluable characteristic of administrative office-holding to such an extent that, for example, the senior civil servant’s instituted purpose can best be described as ‘administrativ…
It's all about time
Discretionary Responses in Frontline Encounters
Policy reforms of public service encounters often seek to control, delegate, or eliminate discretion at the frontline. In this article, we show that rather than eclipsing discretion, the technologies meant to standardize and optimize decision making in public service delivery introduce rough categorizations and scripts for action that make new types of discretionary responses and workarounds necessary. Here, accounts of street-level discretion as…
The Bureaucratic Ethos in Street-Level Work
Despite the centrality of bureaucracy to both the theory and the realities of street-level bureaucracy, street-level scholars have rarely engaged with the concept of bureaucracy as such. We argue that Weber’s perspective on bureaucracy represents an indispensable source that may help us align the theoretical foundation of street-level scholarship with its empirical findings and bring attention to aspects of street-level work that are often overlo…
Model of Human Fallibility
Over the past decades, insights from behavioral sciences have gained traction as sources for designing public policy and for governing areas of collective concerns. It has become increasingly common to ascribe ‘flawed’ decision-making to systematic heuristics and cognitive biases of citizens and experts. This popular behavioral approach to public organizing is anchored in a very particular model of human behavior, namely what we label homo fallib…
Roundtable
Learning from Crisis
The COVID-19 pandemic brought about profound disruptions in healthcare organizations worldwide, reshaping management structures, professional practices, and core responsibilities. While much research has examined how healthcare systems adapted during the crisis, less is known about how such disruptions translate into longer-term organizational learning. This paper investigates whether and how the experiences from the pandemic led to enduring form…
Political science (8 obras) · Sociology (7 obras) · Business (5 obras) · Law (4 obras) · Psychology (4 obras) · Computer Science (3 obras) · Law (3 obras) · Management and Organizational Studies (3 obras) · Politics (3 obras) · Public Administration (3 obras)