Rodrigo Sandoval-Almazan
Dados Biográficos
| ID | 269902 |
|---|---|
| NOME | Rodrigo Sandoval-Almazan |
| PRENOMES | Rodrigo |
| SOBRENOME | Sandoval-Almazan |
| ASSINATURA | SANDOVAL-ALMAZAN R |
| AFILIAÇÕES | Universidad Autónoma del Estado de México |
| ORCID | 0000-0002-7864-6464 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 30 |
| TOTAL DE CITAÇÕES | 181 |
| TOTAL COMO AUTOR | 21 |
| TOTAL COMO EDITOR | 9 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2004 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 6 |
Defining a user profile for e-government services
E-government users evolve through time. The maturity of information technologies used by the public sector allows new opportunities and perils for citizens worldwide. It also leads to more efficient use of government resources applied to the knowledge and profile of potential users. Despite the importance of e-government, the diffusion of this technology is an exception for many governments. There are very few studies on this topic to understand …
Artificial intelligence and public administration
Artificial Intelligence (AI) has become one of the most prominent topics in public policy and administration studies over the last years. Despite the attention to AI in this field isn’t entirely new, the universality of these group of technologies has radically increased the attention of scholars around the globe. This expansion of AI in the public sector entails the exploration of renovated foundations of analysis, not only to understand the nov…
Examining public managers' competencies of artificial intelligence implementation in local government
Contrasting the Perception of Open Government among Public Officials
Open Government (OG) is an increasingly used term in public administrations. Public sector managers seem to be interested in modernizing their public management models and find OG strategies a means to respond to increasing citizen demands for transparency, participation, and collaboration in public affairs. Specifically, the broad scope of this term seems to have produced an assortment of what public managers understand as OG. This research is a…
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Improving the assessment of digital services in government websites
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Chief information officers’ perceptions about artificial intelligence
This article presents a study about artificial intelligence (AI) policy based on the perceptions, expectations, and challenges/opportunities given by chief information officers (CIOs). In general, publications about AI in the public sector relies on experiences, cases, ideas, and results from the private sector. Our study stands out from the need of defining a distinctive approach to AI in the public sector, gathering primary (and comparative) da…
Assessing the public policy-cycle framework in the age of artificial intelligence
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Gobierno Abierto y Transparencia en México
El gobierno abierto (GA) se ha implementado a partir de programas públicos, agendas digitales y programas; en México, lo ha hecho a través de la transparencia. Esta investigación analiza cómo se lleva a cabo la transparencia en gobiernos locales, respondiendo a la siguiente pregunta: ¿Cómo ha sido la evolución de la transparencia y datos abiertos a través de los portales estatales de gobierno? Para ello, se ha hecho uso los datos del ranking de p…
Introduction to the special issue on social media and government
The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency. Citizens are increasingly more informed about government activities, performance, and claims solutions. Citiizens and non-profit organizations are in greater communication with each other about government planning and response to complex and collective problems. Social medi…
Towards an understanding of Twitter networks
The purpose of this research is to provide some understanding of Twitter Networks, using the data from the Twitter discussion generated on the State of the Union from Governor Eruviel Avila in 2015 and 2016. We analyzed and compared Network Links from tweets of two years, using Netlytic as a mining text tool. This research presents two contributions: 1) the links analysis perspective of social media; and, 2) we proposes a methodology to assess th…
Understanding e-Justice and Open Justice Through the Assessment of Judicial Websites
The pressure to adopt information technologies has clearly reached the judicial branch of government. General trends toward greater transparency and more openness in the public sector have pushed judges, ministers, and lawyers to use emergent technologies and to provide more information online. In fact, judicial agencies have created their own websites with diverse levels of technological sophistication and functionality, often with the intention…
Media use during conflicts
Citizens' perceptions of the impact of information technology use on transparency, efficiency and corruption in local governments
The implementation of information technologies in government could have significant effects on efficiency, transparency, and corruption. However, it is not clear whether and how citizens perceive these effects. Based on a survey conducted in 2015, this study examines the role of technology use and its effects on transparency, efficiency, and corruption in Mexican local governments from the perspective of citizens. Specifically, the paper seeks to…
Gobierno abierto y transparencia
La confusión del término anglosajón open government así como del término transparency han traído consigo ambigüedades y creado falsas expectativas. Además de utilizar ambos conceptos como sinónimos, se han implementado políticas públicas para hacerlos realidad en distintos países latinoamericanos sin tener una dirección precisa o un objetivo claro. Esta investigación busca aportar elementos teóricos que ayuden a delimitar los principales caminos …
Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements
Government innovation through social media
Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements
Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities
Assessing the public policy-cycle framework in the age of artificial intelligence
Improving the assessment of digital services in government websites
Improving the performance assessment of government web portals
Researchers around the world propose different ways to assess the performance of electronic government portals in order to understand the factors that influence the quality of the information and services they provide to citizens, businesses, and other stakeholders. Most of these evalua tion models only consider the results or outputs in terms of information, services, or other portal functionalities, ignoring the inputs of capabilities and resou…
Media use during conflicts
Artificial intelligence and public administration
Artificial Intelligence (AI) has become one of the most prominent topics in public policy and administration studies over the last years. Despite the attention to AI in this field isn’t entirely new, the universality of these group of technologies has radically increased the attention of scholars around the globe. This expansion of AI in the public sector entails the exploration of renovated foundations of analysis, not only to understand the nov…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Citizens' perceptions of the impact of information technology use on transparency, efficiency and corruption in local governments
The implementation of information technologies in government could have significant effects on efficiency, transparency, and corruption. However, it is not clear whether and how citizens perceive these effects. Based on a survey conducted in 2015, this study examines the role of technology use and its effects on transparency, efficiency, and corruption in Mexican local governments from the perspective of citizens. Specifically, the paper seeks to…
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Examining public managers' competencies of artificial intelligence implementation in local government
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Gobierno Abierto y Transparencia en México
El gobierno abierto (GA) se ha implementado a partir de programas públicos, agendas digitales y programas; en México, lo ha hecho a través de la transparencia. Esta investigación analiza cómo se lleva a cabo la transparencia en gobiernos locales, respondiendo a la siguiente pregunta: ¿Cómo ha sido la evolución de la transparencia y datos abiertos a través de los portales estatales de gobierno? Para ello, se ha hecho uso los datos del ranking de p…
Understanding e-Justice and Open Justice Through the Assessment of Judicial Websites
The pressure to adopt information technologies has clearly reached the judicial branch of government. General trends toward greater transparency and more openness in the public sector have pushed judges, ministers, and lawyers to use emergent technologies and to provide more information online. In fact, judicial agencies have created their own websites with diverse levels of technological sophistication and functionality, often with the intention…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Influencia De Los Gastos De Campaña en Los Resultados De Las Elecciones Federales De 1997
SIN RESUMEN
Propuesta de Evaluación para Portales de Gobierno Electrónico basada en el enfoque teórico evolutivo
In recent years, e-Government portals have had a number of important changes resulting from technological advances. The rapid expansion of Internet use in government and citizen activities makes it compulsory to reflect upon the characteristics government websites should possess, as well as effective ways of evaluating them. This article presents a model for the measurement and evaluation of general applicability, initially based on an evolutiona…
Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities
Government innovation through social media
Improving the performance assessment of government web portals
Researchers around the world propose different ways to assess the performance of electronic government portals in order to understand the factors that influence the quality of the information and services they provide to citizens, businesses, and other stakeholders. Most of these evalua tion models only consider the results or outputs in terms of information, services, or other portal functionalities, ignoring the inputs of capabilities and resou…
Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements
Gobierno abierto y transparencia
La confusión del término anglosajón open government así como del término transparency han traído consigo ambigüedades y creado falsas expectativas. Además de utilizar ambos conceptos como sinónimos, se han implementado políticas públicas para hacerlos realidad en distintos países latinoamericanos sin tener una dirección precisa o un objetivo claro. Esta investigación busca aportar elementos teóricos que ayuden a delimitar los principales caminos …
Media use during conflicts
Citizens' perceptions of the impact of information technology use on transparency, efficiency and corruption in local governments
The implementation of information technologies in government could have significant effects on efficiency, transparency, and corruption. However, it is not clear whether and how citizens perceive these effects. Based on a survey conducted in 2015, this study examines the role of technology use and its effects on transparency, efficiency, and corruption in Mexican local governments from the perspective of citizens. Specifically, the paper seeks to…
Introduction to the special issue on social media and government
The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency. Citizens are increasingly more informed about government activities, performance, and claims solutions. Citiizens and non-profit organizations are in greater communication with each other about government planning and response to complex and collective problems. Social medi…
Towards an understanding of Twitter networks
The purpose of this research is to provide some understanding of Twitter Networks, using the data from the Twitter discussion generated on the State of the Union from Governor Eruviel Avila in 2015 and 2016. We analyzed and compared Network Links from tweets of two years, using Netlytic as a mining text tool. This research presents two contributions: 1) the links analysis perspective of social media; and, 2) we proposes a methodology to assess th…
Understanding e-Justice and Open Justice Through the Assessment of Judicial Websites
The pressure to adopt information technologies has clearly reached the judicial branch of government. General trends toward greater transparency and more openness in the public sector have pushed judges, ministers, and lawyers to use emergent technologies and to provide more information online. In fact, judicial agencies have created their own websites with diverse levels of technological sophistication and functionality, often with the intention…
Gobierno Abierto y Transparencia en México
El gobierno abierto (GA) se ha implementado a partir de programas públicos, agendas digitales y programas; en México, lo ha hecho a través de la transparencia. Esta investigación analiza cómo se lleva a cabo la transparencia en gobiernos locales, respondiendo a la siguiente pregunta: ¿Cómo ha sido la evolución de la transparencia y datos abiertos a través de los portales estatales de gobierno? Para ello, se ha hecho uso los datos del ranking de p…
Chief information officers’ perceptions about artificial intelligence
This article presents a study about artificial intelligence (AI) policy based on the perceptions, expectations, and challenges/opportunities given by chief information officers (CIOs). In general, publications about AI in the public sector relies on experiences, cases, ideas, and results from the private sector. Our study stands out from the need of defining a distinctive approach to AI in the public sector, gathering primary (and comparative) da…
Assessing the public policy-cycle framework in the age of artificial intelligence
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Improving the assessment of digital services in government websites
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Political science (25 obras) · E-Government and Public Services (20 obras) · Public relations (20 obras) · Business (15 obras) · Computer Science (15 obras) · Social Media and Politics (14 obras) · Government (linguistics (13 obras) · Sociology (12 obras) · Social media (11 obras) · Law (10 obras)