Peter M Kruyen
Dados Biográficos
| ID | 294869 |
|---|---|
| NOME | Peter M Kruyen |
| PRENOMES | Peter M |
| SOBRENOME | Kruyen |
| ASSINATURA | KRUYEN P M |
| AFILIAÇÕES | Radboud University Nijmegen |
| ORCID | 0000-0003-0109-1744 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 18 |
| TOTAL DE CITAÇÕES | 34 |
| TOTAL COMO AUTOR | 18 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2014 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2025 |
| ÍNDICE H | 4 |
Creative Discretion on the Frontline of Public Services
“Creative discretion”—defined as street‐level bureaucrats' use of their discretion to generate novel and useful ideas for customizing services to meet the needs of service users, superiors, and themselves—is vital as governments shift from traditional public management to a more user‐centered approach, emphasizing responsiveness over technocracy. Central to this shift is creative discretion, which fosters innovative solutions tailored to citizens…
A connotation to public sector creativity
Contains fulltext : 318100.pdf (Publisher’s version ) (Open Access)
Co-production with vulnerable people
In the article we explore when professionals engage in co-production with vulnerable people, which could improve the inclusiveness of public services.The study was conducted in mental health care, through a survey with co-produced scenarios, among 177 professionals in five organizational units in the Netherlands.The results show that professionals' willingness to co-produce is primarily related to characteristics of the client, specific aspects o…
Public servants’ creativity
n Contains fulltext :\n 253347.pdf (Publisher’s version ) (Open Access)\n
Exploring the role of creativity in frontline social work
Item does not contain fulltext
What Role Do Occupational Differences Play in Subjective Working Conditions Throughout the Covid-19 Pandemic
Evidence on the role of occupational differences in subjective working conditions during the pandemic is limited. However, an understanding of how such inequalities develop throughout the pandemic is needed to prevent an overall worsening of social inequality in society. We study occupational inequalities in subjective working conditions-work pressure and work-life balance-throughout the pandemic. We use four waves of the representative, probabil…
Essential but Ignored
Routine, manual, or blue-collar workers play a substantial role in delivering public services, especially at the local level. Despite their prevalence, scholars know little about the specifics of managing these human resources. This contribution challenges common stereotypes about blue-collar workers and argue a truly inclusive knowledge base on public- sector human resource management (HRM) must include these workers. Building upon the job chara…
Measuring the construct of public sector creativity
Public sector creativity—public servants coming up with novel and useful ideas—is the origin of solutions and innovations central to public sector organizations' ability to optimally serve society's interests. Despite its relevance and argued limitations, an adequate scale and framework to assess public servants' creativity remained absent. Using three quantitative ( n = 2434/ n = 1157/ n = 621) and two qualitative datasets, this state‐of‐the‐art…
Efficient recruitment with effective job advertisement
Purpose This article presents an exploratory, narrative review on job ads research. It aims to explore the key features of job ads that have been investigated in previous researches; the way these features have been investigated; and to draw important lessons that those studies teach us about the impact of job ad features on the target population. Design/methodology/approach In this study, the scoping-review procedure is applied. Its systematic p…
Public sector creativity as the origin of public sector innovation
This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what c…
Discretion of the Future
Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street‐level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development …
‘Intelligent’ lockdown, intelligent effects? Results from a survey on gender (in)equality in paid work, the division of childcare and household work, and quality of life among parents in the Netherlan…
Objective The COVID-19 pandemic is more than a public health crisis. Lockdown measures have substantial societal effects, including a significant impact on parents with (young) children. Given the existence of persistent gender inequality prior to the pandemic, particularly among parents, it is crucial to study the societal impact of COVID-19 from a gender perspective. The objective of this paper is to use representative survey data gathered amon…
Motivating the unemployed
Governments use activation policies to stimulate unemployed citizens in finding work. Caseworkers are, as front‐line workers, responsible for concrete activation trajectories based on these activation policies. Little is known about how caseworkers try to get clients to participate in these activation trajectories. In a qualitative, inductive study (consisting of observations and reflective interviews) in two welfare agencies, we identified 10 mo…
Exploring the Job Demands–Resources Model of Work Engagement in Government
Work engagement refers to an active energetic state of mind that is characterized by vigor, dedication, and absorption. Despite practitioner’s attention for work engagement, few public administration scholars have studied public servants’ work engagement empirically. The goal of this study is to extend the job demands–resources (JD-R) model of work engagement using insights from the public administration literature. The analysis of a large-scale …
Ethical Leadership as Process
This conceptual study proposes that ethical leadership is studied through a processual lens. The study develops different models of ethical leadership as a process. Multiple constructs of ethical leadership from the literature are compared and used to develop these models, including a timeline of ethical leadership, a two-dimensional quadrant, and concentric circles of ethical leadership. The models provide a new perspective into the function and…
An empirical analysis of alleged misunderstandings of coefficient alpha
Cronbach’s alpha is the most frequently used measure to investigate the reliability of measurement instruments. Despite its frequent use, many warn for misinterpretations of alpha. These claims about regular misunderstandings, however, are not based on empirical data. To understand how common such beliefs are, we conducted a survey study to test researchers’ knowledge of and beliefs about alpha. For this survey, we selected authors from recent pa…
Creativity in local government
In current thinking about public service improvement, civil servant creativity plays an important role. Using the results of 43 semi‐structured interviews, we assessed the degree to which our theoretical knowledge about creativity—based primarily on business research—matches the insights of managers in local government. Respondents considered employee creativity to be important, but—in contrast to the literature—understood creativity as the act o…
Short Scales – Five Misunderstandings and Ways to Overcome Them
n Contains fulltext :\n 133718.pdf (Publisher’s version ) (Open Access)\n
Public sector creativity as the origin of public sector innovation
This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what c…
Creativity in local government
In current thinking about public service improvement, civil servant creativity plays an important role. Using the results of 43 semi‐structured interviews, we assessed the degree to which our theoretical knowledge about creativity—based primarily on business research—matches the insights of managers in local government. Respondents considered employee creativity to be important, but—in contrast to the literature—understood creativity as the act o…
Ethical Leadership as Process
This conceptual study proposes that ethical leadership is studied through a processual lens. The study develops different models of ethical leadership as a process. Multiple constructs of ethical leadership from the literature are compared and used to develop these models, including a timeline of ethical leadership, a two-dimensional quadrant, and concentric circles of ethical leadership. The models provide a new perspective into the function and…
Motivating the unemployed
Governments use activation policies to stimulate unemployed citizens in finding work. Caseworkers are, as front‐line workers, responsible for concrete activation trajectories based on these activation policies. Little is known about how caseworkers try to get clients to participate in these activation trajectories. In a qualitative, inductive study (consisting of observations and reflective interviews) in two welfare agencies, we identified 10 mo…
An empirical analysis of alleged misunderstandings of coefficient alpha
Cronbach’s alpha is the most frequently used measure to investigate the reliability of measurement instruments. Despite its frequent use, many warn for misinterpretations of alpha. These claims about regular misunderstandings, however, are not based on empirical data. To understand how common such beliefs are, we conducted a survey study to test researchers’ knowledge of and beliefs about alpha. For this survey, we selected authors from recent pa…
Exploring the role of creativity in frontline social work
Item does not contain fulltext
What Role Do Occupational Differences Play in Subjective Working Conditions Throughout the Covid-19 Pandemic
Evidence on the role of occupational differences in subjective working conditions during the pandemic is limited. However, an understanding of how such inequalities develop throughout the pandemic is needed to prevent an overall worsening of social inequality in society. We study occupational inequalities in subjective working conditions-work pressure and work-life balance-throughout the pandemic. We use four waves of the representative, probabil…
Short Scales – Five Misunderstandings and Ways to Overcome Them
n Contains fulltext :\n 133718.pdf (Publisher’s version ) (Open Access)\n
Creativity in local government
In current thinking about public service improvement, civil servant creativity plays an important role. Using the results of 43 semi‐structured interviews, we assessed the degree to which our theoretical knowledge about creativity—based primarily on business research—matches the insights of managers in local government. Respondents considered employee creativity to be important, but—in contrast to the literature—understood creativity as the act o…
An empirical analysis of alleged misunderstandings of coefficient alpha
Cronbach’s alpha is the most frequently used measure to investigate the reliability of measurement instruments. Despite its frequent use, many warn for misinterpretations of alpha. These claims about regular misunderstandings, however, are not based on empirical data. To understand how common such beliefs are, we conducted a survey study to test researchers’ knowledge of and beliefs about alpha. For this survey, we selected authors from recent pa…
Exploring the Job Demands–Resources Model of Work Engagement in Government
Work engagement refers to an active energetic state of mind that is characterized by vigor, dedication, and absorption. Despite practitioner’s attention for work engagement, few public administration scholars have studied public servants’ work engagement empirically. The goal of this study is to extend the job demands–resources (JD-R) model of work engagement using insights from the public administration literature. The analysis of a large-scale …
Ethical Leadership as Process
This conceptual study proposes that ethical leadership is studied through a processual lens. The study develops different models of ethical leadership as a process. Multiple constructs of ethical leadership from the literature are compared and used to develop these models, including a timeline of ethical leadership, a two-dimensional quadrant, and concentric circles of ethical leadership. The models provide a new perspective into the function and…
‘Intelligent’ lockdown, intelligent effects? Results from a survey on gender (in)equality in paid work, the division of childcare and household work, and quality of life among parents in the Netherlan…
Objective The COVID-19 pandemic is more than a public health crisis. Lockdown measures have substantial societal effects, including a significant impact on parents with (young) children. Given the existence of persistent gender inequality prior to the pandemic, particularly among parents, it is crucial to study the societal impact of COVID-19 from a gender perspective. The objective of this paper is to use representative survey data gathered amon…
Motivating the unemployed
Governments use activation policies to stimulate unemployed citizens in finding work. Caseworkers are, as front‐line workers, responsible for concrete activation trajectories based on these activation policies. Little is known about how caseworkers try to get clients to participate in these activation trajectories. In a qualitative, inductive study (consisting of observations and reflective interviews) in two welfare agencies, we identified 10 mo…
Efficient recruitment with effective job advertisement
Purpose This article presents an exploratory, narrative review on job ads research. It aims to explore the key features of job ads that have been investigated in previous researches; the way these features have been investigated; and to draw important lessons that those studies teach us about the impact of job ad features on the target population. Design/methodology/approach In this study, the scoping-review procedure is applied. Its systematic p…
Public sector creativity as the origin of public sector innovation
This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what c…
Discretion of the Future
Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street‐level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development …
Essential but Ignored
Routine, manual, or blue-collar workers play a substantial role in delivering public services, especially at the local level. Despite their prevalence, scholars know little about the specifics of managing these human resources. This contribution challenges common stereotypes about blue-collar workers and argue a truly inclusive knowledge base on public- sector human resource management (HRM) must include these workers. Building upon the job chara…
Measuring the construct of public sector creativity
Public sector creativity—public servants coming up with novel and useful ideas—is the origin of solutions and innovations central to public sector organizations' ability to optimally serve society's interests. Despite its relevance and argued limitations, an adequate scale and framework to assess public servants' creativity remained absent. Using three quantitative ( n = 2434/ n = 1157/ n = 621) and two qualitative datasets, this state‐of‐the‐art…
A connotation to public sector creativity
Contains fulltext : 318100.pdf (Publisher’s version ) (Open Access)
Co-production with vulnerable people
In the article we explore when professionals engage in co-production with vulnerable people, which could improve the inclusiveness of public services.The study was conducted in mental health care, through a survey with co-produced scenarios, among 177 professionals in five organizational units in the Netherlands.The results show that professionals' willingness to co-produce is primarily related to characteristics of the client, specific aspects o…
Public servants’ creativity
n Contains fulltext :\n 253347.pdf (Publisher’s version ) (Open Access)\n
Exploring the role of creativity in frontline social work
Item does not contain fulltext
What Role Do Occupational Differences Play in Subjective Working Conditions Throughout the Covid-19 Pandemic
Evidence on the role of occupational differences in subjective working conditions during the pandemic is limited. However, an understanding of how such inequalities develop throughout the pandemic is needed to prevent an overall worsening of social inequality in society. We study occupational inequalities in subjective working conditions-work pressure and work-life balance-throughout the pandemic. We use four waves of the representative, probabil…
Creative Discretion on the Frontline of Public Services
“Creative discretion”—defined as street‐level bureaucrats' use of their discretion to generate novel and useful ideas for customizing services to meet the needs of service users, superiors, and themselves—is vital as governments shift from traditional public management to a more user‐centered approach, emphasizing responsiveness over technocracy. Central to this shift is creative discretion, which fosters innovative solutions tailored to citizens…
Political science (14 obras) · Psychology (14 obras) · Public relations (12 obras) · Sociology (12 obras) · Computer Science (9 obras) · Social Psychology (9 obras) · Public Policy and Administration Research (8 obras) · Creativity (7 obras) · Job Satisfaction and Organizational Behavior (6 obras) · Public sector (6 obras)