Sang Soo Kim
Dados Biográficos
| ID | 3916467 |
|---|---|
| NOME | Sang Soo Kim |
| PRENOMES | Sang Soo |
| SOBRENOME | Kim |
| ASSINATURA | KIM S S |
| AFILIAÇÕES | Yong In University |
| ORCID | 0000-0002-0352-2838 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 7 |
| TOTAL DE CITAÇÕES | 0 |
| TOTAL COMO AUTOR | 7 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2021 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2023 |
| ÍNDICE H | 0 |
Motivators and concerns for real-time online classes
As education is increasingly going online, propelled by the COVID-19 outbreak, how to build student engagement has become critically important, and it is, therefore, necessary to explore the motivators and barriers to student engagement comprehensively. Given the nature of an online learning environment, this study specifically focused on security and privacy concerns as the major issues that may be restricting student engagement. Based on the da…
Quality of smart-work support service, perceived value and intention to continue smart-work
Purpose Smart-work has been attracting more attention since the COVID-19 outbreak hit the world in 2020. Smart-working practices do not always run smoothly despite the necessary infrastructure being in place. Taking the quality-value-loyalty chain and information system continuance model as the basis, this study aims to identify how “smart-work support service” leads to employees’ continuance intention toward smart-work. In this study, the smart-…
Perceived Justice and Customer Loyalty in the Situation of Beauty Service Failure
The hair salons industry has seen many players coming into the market due to low entry barriers and thus it is getting harder to attract new customers in a highly competitive market. As a result, operators are competing more on delivering better services. Like other service businesses, hair salons understand the importance of maintaining high-quality customer service. Since it is nearly impossible to cater to all customer needs as they prefer, ha…
The effect of government 5G policies on telecommunication operators’ firm value
Augmented compliance intention through the appropriation of compliance support systems
Under today’s complex and ever-changing regulatory environment, only forcing employees into compliance by wielding control or imposing punishment does not automatically lead to improved compliance awareness and performance. Based on the adaptive structuration theory and theory of planned behaviour, this study investigated the effect of Compliance Support Systems (CSS) appropriation on compliance intention. A two-stage survey was conducted to see …
How is Satisfaction with Online-to-Offline App Formed? Importance of Confirmation Through Offline Experience
Online-to-offline mobile applications (O2O apps), which attract potential customers online and entice them to purchase in physical stores, are growing in popularity. However, little is known about the mechanisms by which satisfaction with O2O apps is formed through offline experiences. Drawing on the expectation confirmation model (ECM), this study proposes that the confirmation of expectations through offline experiences is the key to explaining…
Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations
This study tried to understand the use of smart-work based on the concept of “appropriation” and examined the antecedents and consequences of smart-work use from a structuration and individual aspects simultaneously. A conceptual framework proposed in this study illustrates the antecedents of smart-work appropriation to explore how they influence task performance and job satisfaction. Most of the structuration and individual factors, drawn from a…
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Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations
This study tried to understand the use of smart-work based on the concept of “appropriation” and examined the antecedents and consequences of smart-work use from a structuration and individual aspects simultaneously. A conceptual framework proposed in this study illustrates the antecedents of smart-work appropriation to explore how they influence task performance and job satisfaction. Most of the structuration and individual factors, drawn from a…
The effect of government 5G policies on telecommunication operators’ firm value
Augmented compliance intention through the appropriation of compliance support systems
Under today’s complex and ever-changing regulatory environment, only forcing employees into compliance by wielding control or imposing punishment does not automatically lead to improved compliance awareness and performance. Based on the adaptive structuration theory and theory of planned behaviour, this study investigated the effect of Compliance Support Systems (CSS) appropriation on compliance intention. A two-stage survey was conducted to see …
How is Satisfaction with Online-to-Offline App Formed? Importance of Confirmation Through Offline Experience
Online-to-offline mobile applications (O2O apps), which attract potential customers online and entice them to purchase in physical stores, are growing in popularity. However, little is known about the mechanisms by which satisfaction with O2O apps is formed through offline experiences. Drawing on the expectation confirmation model (ECM), this study proposes that the confirmation of expectations through offline experiences is the key to explaining…
Motivators and concerns for real-time online classes
As education is increasingly going online, propelled by the COVID-19 outbreak, how to build student engagement has become critically important, and it is, therefore, necessary to explore the motivators and barriers to student engagement comprehensively. Given the nature of an online learning environment, this study specifically focused on security and privacy concerns as the major issues that may be restricting student engagement. Based on the da…
Quality of smart-work support service, perceived value and intention to continue smart-work
Purpose Smart-work has been attracting more attention since the COVID-19 outbreak hit the world in 2020. Smart-working practices do not always run smoothly despite the necessary infrastructure being in place. Taking the quality-value-loyalty chain and information system continuance model as the basis, this study aims to identify how “smart-work support service” leads to employees’ continuance intention toward smart-work. In this study, the smart-…
Perceived Justice and Customer Loyalty in the Situation of Beauty Service Failure
The hair salons industry has seen many players coming into the market due to low entry barriers and thus it is getting harder to attract new customers in a highly competitive market. As a result, operators are competing more on delivering better services. Like other service businesses, hair salons understand the importance of maintaining high-quality customer service. Since it is nearly impossible to cater to all customer needs as they prefer, ha…
Computer Science (5 obras) · Psychology (5 obras) · Technology Adoption and User Behaviour (5 obras) · Business (4 obras) · Customer Service Quality and Loyalty (4 obras) · Social Psychology (4 obras) · Consumer Retail Behavior Studies (3 obras) · Advertising (2 obras) · Appropriation (2 obras) · Economics (2 obras)