Nora Denner
Dados Biográficos
| ID | 4037003 |
|---|---|
| NOME | Nora Denner |
| PRENOMES | Nora |
| SOBRENOME | Denner |
| ASSINATURA | DENNER N |
| AFILIAÇÕES | Johannes Gutenberg University Mainz |
| ORCID | 0000-0002-4033-3833 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 16 |
| TOTAL DE CITAÇÕES | 20 |
| TOTAL COMO AUTOR | 16 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2016 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 3 |
Communication managers’ perspective on informal communication
Purpose The study explores informal communication from the perspective of communication managers, aiming to understand their perceptions of these interactions. It examines the opportunities and risks associated with informal communication and investigates the measures organizations implement to encourage such interactions. Additionally, the study explores how informal communication can be nurtured in remote work environments. Design/methodology/a…
Perceptions of informal communication in the workplace
Purpose Informal communication plays a vital role in workplace functioning, yet research has largely overlooked how it shapes colleagues' perceptions of those who engage in it. This study addresses this gap by examining how the frequency and depth of informal conversations influence evaluations of the communicator and their perceived job performance. Design/methodology/approach Using a 2 × 2 experimental design, we test whether employees who freq…
(No) Personalization of corporate coverage – A content analysis of German print media over 25 years
Since the 1990s, media coverage of economic issues has become increasingly complex. Personalization, shifting the focus from organizations to individuals, helps journalists simplify content and make it more relatable. While personalization in political news coverage has been widely studied, research on corporate news remains limited. Existing research that observes an increase in personalization over time often focuses on CEOs, short time periods…
Engaging with corporate stances in the workplace
Purpose Corporate social advocacy (CSA) refers to unambiguous public positions taken by companies on controversial and timely socio-political issues. These stances present various opportunities and risks for companies, which have primarily been analyzed in relation to external stakeholders. This study focuses on how CSA is perceived by employees as internal stakeholders. Design/methodology/approach Through 17 semi-structured interviews with emplo…
Illuminating informal communication in organizations – a scoping review
Purpose This scoping review aims to systematically analyze research literature on informal communication in organizations, addressing fragmented research by synthesizing definitions, identifying predictors, and assessing the effects of informal communication. Design/methodology/approach We conducted literature and citation searches across four databases and existing (systematic) reviews, identifying and analyzing 137 relevant research articles to…
Feeling connected and informed through informal communication
Purpose This study examines the functions of informal communication in organizations. Informal communication can be characterized as any interaction within an organization in which two or more individuals assume personal roles rather than their professional roles and in which employees do not intend to solve work-related problems. Despite its central role in organizations, a comprehensive understanding of the specific functions of informal commun…
Companies as Critics, Adapters, and Pioneers
Funny but not Credible? Why Using (Many) Emojis Decreases Message Credibility and Source Trustworthiness
Emojis are paralinguistic elements that are used in computer-mediated communication to express emotions, convey tone, or simply depict objects or statements. This study examines how the (excessive) use of emojis affects knowledge, message credibility, and source trustworthiness. To this end, we conducted three online experiments using social media posts, in which we systematically varied the number of emojis and the source of the message. The res…
“You don’t meet anybody when walking from the living room to the kitchen”
Purpose This study aims to analyze the structures, forms and functions of informal communication in telecommuting settings. Previous research on telecommuting has not considered the influence of telecommuting settings on informal communication, and research on informal communication has mainly focused on face-to-face communication while working in a physical office. This article aims to bring these two research strands together by analyzing the i…
A CEO but Also A Parent
In strategic communication, there is a plethora of studies dealing with effective crisis communication. CEO communication is an important building block in strategic crisis communication because in times of organizational crisis, the CEO often becomes an organization’s most important spokesperson. In this role, the leader of the organization has the opportunity to frame the organization’s crisis response in a certain way. The present study examin…
Faces of companies
Journalists need to make complex economic issues comprehensible for their readers. One possibility to do so is using personalization and putting company representatives (e.g. CEO, spokesperson) instead of the company as an organization in the focus of their work. Especially in times of crisis, the use of personalization could increase because crises are often associated with great uncertainty and complexity. Therefore, this study examines persona…
Populist Words Speak Louder? Ideology-Inconsistent Personalization and Voting for Populist Candidates
The private background of populist politicians oftentimes seemingly contradicts the populist ideology—which can be taken up in political communication. Using two experiments (nStudy 1 = 734; nStudy 2 = 568), we investigate the effects of such ideology-inconsistent personalization on the evaluation of and voting for a populist candidate. We manipulate the politician’s localness and social class (Study 1) and traditionalism in family life (Study 2)…
Presentation of CEOs in the media
Chief executive officers as representatives of their companies are increasingly the focus of attention from both the public and the media. The head manager represents the company and in some cases even personifies it. The growing exposure of chief executive officers has turned some of these individuals into celebrities and media stars. Some studies have shown that the image of the chief executive officer is closely linked to that of the company. …
News Selection Within Customer Magazines
Customer magazines blur the boundaries between journalistic reporting and organizational information. On the one hand, customer magazines are intended to communicate the interests, brands, products, and services of an organization. On the other hand, their topics, style, and layout resemble those of journalistic publications, from which readers expect independent and objective reporting. While customer magazines are distributed in high numbers th…
Der Begriff Lügenpresse in deutschen Tageszeitungen
Same result, different effect The credibility attribution to public opinion research results Gleiches Ergebnis, andere Wirkung Die Glaubwürdigkeit von Ergebnissen der Markt- und Meinungsforschung
Results of opinion polls are used frequently in the press and media users rely on them in order to form an opinion or to make a decision. Sometimes, the reliability of polls can be questioned. This study examines the relative impact of source and type of medium on the credibility of published public opinion poll results. We conducted a two-factorial experimental online survey study (N = 150 German internet users). Manipulated factors were source …
Der Begriff Lügenpresse in deutschen Tageszeitungen
News Selection Within Customer Magazines
Customer magazines blur the boundaries between journalistic reporting and organizational information. On the one hand, customer magazines are intended to communicate the interests, brands, products, and services of an organization. On the other hand, their topics, style, and layout resemble those of journalistic publications, from which readers expect independent and objective reporting. While customer magazines are distributed in high numbers th…
Populist Words Speak Louder? Ideology-Inconsistent Personalization and Voting for Populist Candidates
The private background of populist politicians oftentimes seemingly contradicts the populist ideology—which can be taken up in political communication. Using two experiments (nStudy 1 = 734; nStudy 2 = 568), we investigate the effects of such ideology-inconsistent personalization on the evaluation of and voting for a populist candidate. We manipulate the politician’s localness and social class (Study 1) and traditionalism in family life (Study 2)…
Funny but not Credible? Why Using (Many) Emojis Decreases Message Credibility and Source Trustworthiness
Emojis are paralinguistic elements that are used in computer-mediated communication to express emotions, convey tone, or simply depict objects or statements. This study examines how the (excessive) use of emojis affects knowledge, message credibility, and source trustworthiness. To this end, we conducted three online experiments using social media posts, in which we systematically varied the number of emojis and the source of the message. The res…
Same result, different effect The credibility attribution to public opinion research results Gleiches Ergebnis, andere Wirkung Die Glaubwürdigkeit von Ergebnissen der Markt- und Meinungsforschung
Results of opinion polls are used frequently in the press and media users rely on them in order to form an opinion or to make a decision. Sometimes, the reliability of polls can be questioned. This study examines the relative impact of source and type of medium on the credibility of published public opinion poll results. We conducted a two-factorial experimental online survey study (N = 150 German internet users). Manipulated factors were source …
Same result, different effect The credibility attribution to public opinion research results Gleiches Ergebnis, andere Wirkung Die Glaubwürdigkeit von Ergebnissen der Markt- und Meinungsforschung
Results of opinion polls are used frequently in the press and media users rely on them in order to form an opinion or to make a decision. Sometimes, the reliability of polls can be questioned. This study examines the relative impact of source and type of medium on the credibility of published public opinion poll results. We conducted a two-factorial experimental online survey study (N = 150 German internet users). Manipulated factors were source …
News Selection Within Customer Magazines
Customer magazines blur the boundaries between journalistic reporting and organizational information. On the one hand, customer magazines are intended to communicate the interests, brands, products, and services of an organization. On the other hand, their topics, style, and layout resemble those of journalistic publications, from which readers expect independent and objective reporting. While customer magazines are distributed in high numbers th…
Der Begriff Lügenpresse in deutschen Tageszeitungen
Presentation of CEOs in the media
Chief executive officers as representatives of their companies are increasingly the focus of attention from both the public and the media. The head manager represents the company and in some cases even personifies it. The growing exposure of chief executive officers has turned some of these individuals into celebrities and media stars. Some studies have shown that the image of the chief executive officer is closely linked to that of the company. …
Populist Words Speak Louder? Ideology-Inconsistent Personalization and Voting for Populist Candidates
The private background of populist politicians oftentimes seemingly contradicts the populist ideology—which can be taken up in political communication. Using two experiments (nStudy 1 = 734; nStudy 2 = 568), we investigate the effects of such ideology-inconsistent personalization on the evaluation of and voting for a populist candidate. We manipulate the politician’s localness and social class (Study 1) and traditionalism in family life (Study 2)…
Faces of companies
Journalists need to make complex economic issues comprehensible for their readers. One possibility to do so is using personalization and putting company representatives (e.g. CEO, spokesperson) instead of the company as an organization in the focus of their work. Especially in times of crisis, the use of personalization could increase because crises are often associated with great uncertainty and complexity. Therefore, this study examines persona…
“You don’t meet anybody when walking from the living room to the kitchen”
Purpose This study aims to analyze the structures, forms and functions of informal communication in telecommuting settings. Previous research on telecommuting has not considered the influence of telecommuting settings on informal communication, and research on informal communication has mainly focused on face-to-face communication while working in a physical office. This article aims to bring these two research strands together by analyzing the i…
A CEO but Also A Parent
In strategic communication, there is a plethora of studies dealing with effective crisis communication. CEO communication is an important building block in strategic crisis communication because in times of organizational crisis, the CEO often becomes an organization’s most important spokesperson. In this role, the leader of the organization has the opportunity to frame the organization’s crisis response in a certain way. The present study examin…
Funny but not Credible? Why Using (Many) Emojis Decreases Message Credibility and Source Trustworthiness
Emojis are paralinguistic elements that are used in computer-mediated communication to express emotions, convey tone, or simply depict objects or statements. This study examines how the (excessive) use of emojis affects knowledge, message credibility, and source trustworthiness. To this end, we conducted three online experiments using social media posts, in which we systematically varied the number of emojis and the source of the message. The res…
(No) Personalization of corporate coverage – A content analysis of German print media over 25 years
Since the 1990s, media coverage of economic issues has become increasingly complex. Personalization, shifting the focus from organizations to individuals, helps journalists simplify content and make it more relatable. While personalization in political news coverage has been widely studied, research on corporate news remains limited. Existing research that observes an increase in personalization over time often focuses on CEOs, short time periods…
Engaging with corporate stances in the workplace
Purpose Corporate social advocacy (CSA) refers to unambiguous public positions taken by companies on controversial and timely socio-political issues. These stances present various opportunities and risks for companies, which have primarily been analyzed in relation to external stakeholders. This study focuses on how CSA is perceived by employees as internal stakeholders. Design/methodology/approach Through 17 semi-structured interviews with emplo…
Illuminating informal communication in organizations – a scoping review
Purpose This scoping review aims to systematically analyze research literature on informal communication in organizations, addressing fragmented research by synthesizing definitions, identifying predictors, and assessing the effects of informal communication. Design/methodology/approach We conducted literature and citation searches across four databases and existing (systematic) reviews, identifying and analyzing 137 relevant research articles to…
Feeling connected and informed through informal communication
Purpose This study examines the functions of informal communication in organizations. Informal communication can be characterized as any interaction within an organization in which two or more individuals assume personal roles rather than their professional roles and in which employees do not intend to solve work-related problems. Despite its central role in organizations, a comprehensive understanding of the specific functions of informal commun…
Companies as Critics, Adapters, and Pioneers
Communication managers’ perspective on informal communication
Purpose The study explores informal communication from the perspective of communication managers, aiming to understand their perceptions of these interactions. It examines the opportunities and risks associated with informal communication and investigates the measures organizations implement to encourage such interactions. Additionally, the study explores how informal communication can be nurtured in remote work environments. Design/methodology/a…
Perceptions of informal communication in the workplace
Purpose Informal communication plays a vital role in workplace functioning, yet research has largely overlooked how it shapes colleagues' perceptions of those who engage in it. This study addresses this gap by examining how the frequency and depth of informal conversations influence evaluations of the communicator and their perceived job performance. Design/methodology/approach Using a 2 × 2 experimental design, we test whether employees who freq…
Political science (11 obras) · Public relations (8 obras) · Business (7 obras) · Psychology (7 obras) · Public Relations and Crisis Communication (6 obras) · Media Studies and Communication (5 obras) · Computer Science (4 obras) · Organizational communication (4 obras) · Perception (4 obras) · Social Psychology (4 obras)