Oliver Neumann
Dados Biográficos
| ID | 4154280 |
|---|---|
| NOME | Oliver Neumann |
| PRENOMES | Oliver |
| SOBRENOME | Neumann |
| ASSINATURA | NEUMANN O |
| AFILIAÇÕES | University of Lausanne |
| ORCID | 0000-0002-0988-9729 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 18 |
| TOTAL DE CITAÇÕES | 138 |
| TOTAL COMO AUTOR | 12 |
| TOTAL COMO EDITOR | 6 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2016 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 4 |
Measuring Digital Red Tape
Digital red tape has emerged as a salient phenomenon in public organizations, but the limited availability of validated measures has constrained cumulative empirical research. To address this gap, this study develops and validates a measurement instrument for digital red tape. Building on the early conceptualization, we refine digital red tape as dysfunctional rules and regulations fostering compliance burdens through their amplification, generat…
Lessons from the Public Sector Artificial Intelligence Adoption in Developing Countries
Artificial intelligence holds transformative potential for public services, yet its adoption in developing countries remains underexplored. This study examines AI adoption in Philippine public sector, addressing gaps in understanding challenges during later adoption stages in resource-constrained environments. Guided by the Technology-Organization-Environment (TOE) framework and Technology Affordances and Constraints Theory (TACT) and using a qua…
Reimagining the Future of Ijpa
Public administration is a dynamic and ever-evolving field. Today, more than ever, the need for public administration as a field to source global insights and address shared challenges, paramount. Since its inception in 1979, the International Journal of Public Administration (IJPA) has been enriched by waves of extraordinary scholarly expansion. Standing on the foundations established by previous editorial teams, the current team took the helm i…
Does Introducing FAQs Boost Self-Service Government?—A Study of Local Government Websites
Government websites remain a crucial means of communication with citizens, even in times of artificial intelligence. However, if not designed with usability in mind, users will call or e-mail to get answers, thereby wasting administrative resources. Little research exists on this issue of government efficiency. Drawing on self-efficacy theory, we address this gap and introduce Frequently Asked Questions (FAQs) to the websites of five Swiss local …
Exploring artificial intelligence adoption in public organizations
Despite the enormous potential of artificial intelligence (AI), many public organizations struggle to adopt this technology. Simultaneously, empirical research on what determines successful AI adoption in public settings remains scarce. Using the technology organization environment (TOE) framework, we address this gap with a comparative case study of eight Swiss public organizations. Our findings suggest that the importance of technological and o…
Adopting agile in government
This study examines the adoption of agile in public administrations through the lens of Scandinavian institutionalism and translation theory. By conducting interviews in 19 German public administrations, we investigate how agile is translated into public settings and how they address associated challenges. Our findings reveal three translation modes: agile stripped down to a cultural concept, agile as governance to foster cross-functional collabo…
The Power of Language and Discourse in eGovernment
The Power
Collaborative competences for agile public servants
In times of crisis and with the increase of new ways of working, public sector organisations increasingly include agile practices in their working practices. To successfully transform public sector organisations into agile organisations, public servants require a new set of competences. Informal learning is a key element that helps public servants to build and apply these competences, e.g., through the collaboration with external experts in publi…
Project management logics for agile public strategic management
In this paper, we call for an integration of project management logics within the now mature field of public strategic management, to analyze the potential contribution of projects in terms of increased strategic agility, in a context where traditional strategic planning and management tools and approaches are increasingly seen at risk of not being responsive enough to rapidly changing external conditions. To pursue this objective, we carry out a…
Introduction to the special issue ‘Towards a Multi-Level Understanding of Agile in Government
As public organizations increasingly adopt agile practices, understanding their opportunities, challenges, and transformative potentials is important. This article introduces the special issue on ‘The Future of Agile in Public Service Organizations: Macro, Meso and Micro Perspectives’ and explores the evolving landscape of agile in public service, drawing from diverse scholarly perspectives. To that end, we discuss various definitions of agile in…
What drives the adoption of agile government? Insights from Austria, Germany, and Switzerland
Agile approaches are increasingly being used in the public sector. What is driving the adoption of agile ways of working, however, remains unclear. In this paper we ask the following two questions: Which agile approaches are being used in public sector organizations? Under which circumstances do public sector organizations use which agile practices? To analyze these questions, we conducted a standardized survey among over 450 civil servants in Au…
Does agile improve value creation in government
While extensive literature exists on agile practices in private sectors, its application and outcomes in the public sector remain relatively unexplored. In light of recent theoretical debates on how using agile may improve the functioning and results of government organizations, we empirically investigate the outcomes of agile adoption on value creation in public administrations. Drawing on a theoretical framework on value creation in public serv…
Modern talking
Despite growing interest, we lack a clear understanding of how the arguably ambiguous phenomenon of agile is perceived in government practice. This study aims to alleviate this puzzle by investigating how managers and employees in German public sector organisations make sense of agile as a spreading management fashion in the form of narratives. This is important because narratives function as innovation carriers that ultimately influence the mani…
Promoting digital equality in co-production
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Senkt New Public Management die Verwaltungsausgaben in den Schweizer Kantonen? Eine empirische Analyse über zwei Dekaden
In light of the growing public spending in many regions of the world, this study scrutinizes relevant determinants of core public administration expenditure at the cantonal level in Switzerland, focusing particularly on New Public Management (NPM) reforms. The empirical study comprises all 26 cantons in the period from 1993 through 2014 and uses both cross‐sectional and longitudinal analytical methods. In addition to NPM, we control for various v…
Public Service Motivation
Public service motivation is an increasingly researched and, at the same time, hotly debated concept in the field of public management and public administration. It refers to the motivation people have to contribute to society. This chapter provides an overview of what has happened so far in this field since the introduction of the concept in the 1980s and 1990s, with a particular focus on the role of the research community. In this overview, cau…
Public Service Motivation
Over the past two decades, research on public service motivation has seen rapid growth. Despite the relatively large number of publications to date, no systematic research overview has been created, leaving the body of literature somewhat unstructured and possibly hampering future research. This article fills this void by providing a systematic literature review of 323 publications that examines six key aspects of the literature on public service…
Public Service Motivation
Over the past two decades, research on public service motivation has seen rapid growth. Despite the relatively large number of publications to date, no systematic research overview has been created, leaving the body of literature somewhat unstructured and possibly hampering future research. This article fills this void by providing a systematic literature review of 323 publications that examines six key aspects of the literature on public service…
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Introduction to the special issue ‘Towards a Multi-Level Understanding of Agile in Government
As public organizations increasingly adopt agile practices, understanding their opportunities, challenges, and transformative potentials is important. This article introduces the special issue on ‘The Future of Agile in Public Service Organizations: Macro, Meso and Micro Perspectives’ and explores the evolving landscape of agile in public service, drawing from diverse scholarly perspectives. To that end, we discuss various definitions of agile in…
Modern talking
Despite growing interest, we lack a clear understanding of how the arguably ambiguous phenomenon of agile is perceived in government practice. This study aims to alleviate this puzzle by investigating how managers and employees in German public sector organisations make sense of agile as a spreading management fashion in the form of narratives. This is important because narratives function as innovation carriers that ultimately influence the mani…
Does agile improve value creation in government
While extensive literature exists on agile practices in private sectors, its application and outcomes in the public sector remain relatively unexplored. In light of recent theoretical debates on how using agile may improve the functioning and results of government organizations, we empirically investigate the outcomes of agile adoption on value creation in public administrations. Drawing on a theoretical framework on value creation in public serv…
Promoting digital equality in co-production
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Collaborative competences for agile public servants
In times of crisis and with the increase of new ways of working, public sector organisations increasingly include agile practices in their working practices. To successfully transform public sector organisations into agile organisations, public servants require a new set of competences. Informal learning is a key element that helps public servants to build and apply these competences, e.g., through the collaboration with external experts in publi…
What drives the adoption of agile government? Insights from Austria, Germany, and Switzerland
Agile approaches are increasingly being used in the public sector. What is driving the adoption of agile ways of working, however, remains unclear. In this paper we ask the following two questions: Which agile approaches are being used in public sector organizations? Under which circumstances do public sector organizations use which agile practices? To analyze these questions, we conducted a standardized survey among over 450 civil servants in Au…
Public Service Motivation
Over the past two decades, research on public service motivation has seen rapid growth. Despite the relatively large number of publications to date, no systematic research overview has been created, leaving the body of literature somewhat unstructured and possibly hampering future research. This article fills this void by providing a systematic literature review of 323 publications that examines six key aspects of the literature on public service…
Public Service Motivation
Public service motivation is an increasingly researched and, at the same time, hotly debated concept in the field of public management and public administration. It refers to the motivation people have to contribute to society. This chapter provides an overview of what has happened so far in this field since the introduction of the concept in the 1980s and 1990s, with a particular focus on the role of the research community. In this overview, cau…
Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives
Senkt New Public Management die Verwaltungsausgaben in den Schweizer Kantonen? Eine empirische Analyse über zwei Dekaden
In light of the growing public spending in many regions of the world, this study scrutinizes relevant determinants of core public administration expenditure at the cantonal level in Switzerland, focusing particularly on New Public Management (NPM) reforms. The empirical study comprises all 26 cantons in the period from 1993 through 2014 and uses both cross‐sectional and longitudinal analytical methods. In addition to NPM, we control for various v…
Promoting digital equality in co-production
Governments are increasingly using digital platforms to integrate citizens in public service delivery. However, research indicates that digital co-production initiatives are not reaching all groups of society equally. We investigate the role of gender and platform design on the intention to participate in co-production by conducting a pre-registered survey experiment with a sample of individuals in Zurich (Switzerland). By drawing on social ident…
Exploring artificial intelligence adoption in public organizations
Despite the enormous potential of artificial intelligence (AI), many public organizations struggle to adopt this technology. Simultaneously, empirical research on what determines successful AI adoption in public settings remains scarce. Using the technology organization environment (TOE) framework, we address this gap with a comparative case study of eight Swiss public organizations. Our findings suggest that the importance of technological and o…
Adopting agile in government
This study examines the adoption of agile in public administrations through the lens of Scandinavian institutionalism and translation theory. By conducting interviews in 19 German public administrations, we investigate how agile is translated into public settings and how they address associated challenges. Our findings reveal three translation modes: agile stripped down to a cultural concept, agile as governance to foster cross-functional collabo…
The Power of Language and Discourse in eGovernment
The Power
Collaborative competences for agile public servants
In times of crisis and with the increase of new ways of working, public sector organisations increasingly include agile practices in their working practices. To successfully transform public sector organisations into agile organisations, public servants require a new set of competences. Informal learning is a key element that helps public servants to build and apply these competences, e.g., through the collaboration with external experts in publi…
Project management logics for agile public strategic management
In this paper, we call for an integration of project management logics within the now mature field of public strategic management, to analyze the potential contribution of projects in terms of increased strategic agility, in a context where traditional strategic planning and management tools and approaches are increasingly seen at risk of not being responsive enough to rapidly changing external conditions. To pursue this objective, we carry out a…
Introduction to the special issue ‘Towards a Multi-Level Understanding of Agile in Government
As public organizations increasingly adopt agile practices, understanding their opportunities, challenges, and transformative potentials is important. This article introduces the special issue on ‘The Future of Agile in Public Service Organizations: Macro, Meso and Micro Perspectives’ and explores the evolving landscape of agile in public service, drawing from diverse scholarly perspectives. To that end, we discuss various definitions of agile in…
What drives the adoption of agile government? Insights from Austria, Germany, and Switzerland
Agile approaches are increasingly being used in the public sector. What is driving the adoption of agile ways of working, however, remains unclear. In this paper we ask the following two questions: Which agile approaches are being used in public sector organizations? Under which circumstances do public sector organizations use which agile practices? To analyze these questions, we conducted a standardized survey among over 450 civil servants in Au…
Does agile improve value creation in government
While extensive literature exists on agile practices in private sectors, its application and outcomes in the public sector remain relatively unexplored. In light of recent theoretical debates on how using agile may improve the functioning and results of government organizations, we empirically investigate the outcomes of agile adoption on value creation in public administrations. Drawing on a theoretical framework on value creation in public serv…
Modern talking
Despite growing interest, we lack a clear understanding of how the arguably ambiguous phenomenon of agile is perceived in government practice. This study aims to alleviate this puzzle by investigating how managers and employees in German public sector organisations make sense of agile as a spreading management fashion in the form of narratives. This is important because narratives function as innovation carriers that ultimately influence the mani…
Reimagining the Future of Ijpa
Public administration is a dynamic and ever-evolving field. Today, more than ever, the need for public administration as a field to source global insights and address shared challenges, paramount. Since its inception in 1979, the International Journal of Public Administration (IJPA) has been enriched by waves of extraordinary scholarly expansion. Standing on the foundations established by previous editorial teams, the current team took the helm i…
Does Introducing FAQs Boost Self-Service Government?—A Study of Local Government Websites
Government websites remain a crucial means of communication with citizens, even in times of artificial intelligence. However, if not designed with usability in mind, users will call or e-mail to get answers, thereby wasting administrative resources. Little research exists on this issue of government efficiency. Drawing on self-efficacy theory, we address this gap and introduce Frequently Asked Questions (FAQs) to the websites of five Swiss local …
Measuring Digital Red Tape
Digital red tape has emerged as a salient phenomenon in public organizations, but the limited availability of validated measures has constrained cumulative empirical research. To address this gap, this study develops and validates a measurement instrument for digital red tape. Building on the early conceptualization, we refine digital red tape as dysfunctional rules and regulations fostering compliance burdens through their amplification, generat…
Lessons from the Public Sector Artificial Intelligence Adoption in Developing Countries
Artificial intelligence holds transformative potential for public services, yet its adoption in developing countries remains underexplored. This study examines AI adoption in Philippine public sector, addressing gaps in understanding challenges during later adoption stages in resource-constrained environments. Guided by the Technology-Organization-Environment (TOE) framework and Technology Affordances and Constraints Theory (TACT) and using a qua…
Business (14 obras) · Political science (13 obras) · Computer Science (8 obras) · Public relations (8 obras) · Public sector (8 obras) · Agile software development (7 obras) · Public Policy and Administration Research (7 obras) · E-Government and Public Services (6 obras) · Economics (6 obras) · Knowledge management (6 obras)