Chung‐an Chen
Dados Biográficos
| ID | 4399101 |
|---|---|
| NOME | Chung‐an Chen |
| PRENOMES | Chung‐an |
| SOBRENOME | Chen |
| ASSINATURA | CHEN C A |
| AFILIAÇÕES | Nanyang Technological University, Singapore |
| ORCID | 0000-0003-0702-813X |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 16 |
| TOTAL DE CITAÇÕES | 68 |
| TOTAL COMO AUTOR | 16 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2009 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2025 |
| ÍNDICE H | 6 |
Are Extrinsic Goals Detrimental to Public Service Motivation? A Panel Analysis Based in Taiwan
The relationship between utilitarian incentives and public service motivation (PSM) has long been a core issue in public administration research. Scholars have accumulated ample evidence regarding how the pursuit of monetary rewards can affect PSM, but we know relatively little about the effect of various non-monetary rewards on PSM. The pursuit of utilitarian incentives, in goal content theory (GCT), is referred to as extrinsic goals. The presen…
Are Competitive Public Service Exams Counter‐Productive? A Survey Experiment From Two East Asian States
Public service exams are extremely competitive in East Asia. Does a high entry bar impede people with high public service motivation (PSM) from taking the exam? If so, what kinds of people are interested in taking a difficult public service exam? We employ a randomized control trial (RCT) to manipulate perceptions of exam competitiveness, using 1804 survey responses from online advertisements targeting individuals interested in public service car…
Public Service Motivation, Performance-Contingent Pay, and Job Satisfaction of Street-Level Bureaucrats
Does job satisfaction of street-level bureaucrats depend on intrinsic public service motivation (PSM) or extrinsic performance-contingent pay? Which factor exerts a more substantial impact on job satisfaction? Drawing on a data set of 220 frontline public service workers in Hong Kong, this study examines the nuanced relationship among PSM, performance-contingent pay, and job satisfaction. The findings show that both PSM and performance-contingent…
Two sides of the same coin
Drawing upon the conservation of resources (COR) theory, this study explores the double-edged effect of PSM on work-family conflict (WFC). Through a three-wave survey involving 228 Chinese civil servants, the findings show that PSM is positively related to WFC via workload; PSM is negatively related to WFC via positive emotion; the resource-loss path via workload is stronger when the perceived organizational caring ethic is low, and the resource-…
Revisiting Motivations for a Public Service Career (MPSC)
Motivations for choosing a public service career have long been a core issue in public administration research. This study focuses on China. Using the self-determination theory (SDT) as the basic framework, we revise Chen et al.’s scale which captures multiple motivations for a public service career (MPSC). We then validate the revised scale with responses from a questionnaire. The results show five distinct dimensions of MPSC, and all of them ar…
No, I cannot just walk away’
Despite compromised work morale, Chinese public employees generally feel reluctant to quit a public service job. The present study looks deeply into government career entrenchment, defined here as “public employees’ perceived career immobility due to the concern for alternative career availability and substantial losses upon career shifting.” By using mixed methods, the authors identify and measure four distinctive types of government career entr…
Path‐Dependent Public Servants
This article compares the motivations and attitudes of public servants in Kazakhstan (n = 627) and Pakistan (n = 207) by analyzing quantitative and qualitative survey data. A comparison of these two developing Asian countries with distinct administrative traditions and path dependencies contributes to the public administration literature on developing countries. This literature often treats public servants in developing countries as a single cate…
Public employees' use of social media
10.1016/j.giq.2018.11.008
Middle Managers’ Upward Roles in the Public Sector
Whereas previous public administration studies have focused on middle managers’ roles in implementation, this study contributes to the literature by emphasizing middle managers’ other roles, specifically, upward roles that concern (a) championing alternatives and (b) synthesizing information. We examine whether middle managers are more involved in synthesizing information than championing alternatives and test multiple levers that increase these …
Knowledge sharing motivation in the public sector
The literature on knowledge sharing motivation has addressed the importance of both extrinsic and intrinsic motivation to sharing knowledge. However, a theory of knowledge sharing motivation in the public sector requires particular consideration since government’s main concern is in public service, not profits. Therefore, the present study introduces the concept of public service motivation (PSM) to the study of knowledge sharing among civil serv…
Am I a Public Servant or Am I a Pathogen? Public Managers' Sector Comparison of Worker Abilities
Political rhetoric in the United States is rife with condemnations of public sector workers. The assertion that public sector workers are less creative, talented, or autonomous than those working in businesses pervades in both academic studies and public opinions. Facing constant criticisms, do public managers also perceive that government workers are less able than their private sector peers? If so, and more importantly, does the perceived infer…
Fostering Public Service Motivation Through Workplace Trust
The existing literature addressing antecedents of public service motivation ( PSM ) focuses on personal predisposition and institutional shaping. The authors offer a focus that differs from previous studies, arguing that workplace trust as a result of human interaction and personal choice has a bearing on PSM . It is postulated that public managers' trust in citizens, trust in colleagues, and trust in agency leaders enhance their PSM . The author…
Sector Imprinting
Social phenomena often involve long-term changes, but most organizational studies focusing on sector comparison have not illuminated the decisive role that time plays. I tested “sector imprinting,” the effect that occurs when an individual who has adapted to the norms of one sector, moves to another sector, by using a sample comprised of respondents from both public and nonprofit organizations. I found that in the public sector, individuals switc…
Explaining the Difference of Work Attitudes Between Public and Nonprofit Managers
Work attitudes (e.g., job satisfaction, job involvement, organizational commitment, etc.) have long been important indicators for managers and researchers in evaluating whether one is motivated to work. Existing empirical studies tend to suggest that public managers are less likely to exhibit positive work attitudes as compared with their private sector peers. However, literature about the comparison of work attitudes between public and nonprofit…
A Cross-Sector Comparison of Using Nonstandard Workers
Although the use of nonstandard workers is an irreversible trend, academic literature in public administration is scarce. By using the National Organizations Survey 2002 data set, the authors tested models of reasons and effects of using nonstandard workers. The authors found that (a) organizational hierarchy, the provision of fringe benefits, and employee unionization are important predictors of the use of nonstandard workers; (b) the use of non…
Antecedents of Contracting-Back-In
Many contracted-out public services are now being contracted back into the public sector. The author first reviews the conventional economic factors—imperfect contracting market—which can bring pernicious effects to contracting-out. Second, the author proposes 9 noneconomic possibilities which may lead to contracting-back-in by looking into employment relationships, knowledge creation, isomorphism, opposition from unions and public officials, the…
Fostering Public Service Motivation Through Workplace Trust
The existing literature addressing antecedents of public service motivation ( PSM ) focuses on personal predisposition and institutional shaping. The authors offer a focus that differs from previous studies, arguing that workplace trust as a result of human interaction and personal choice has a bearing on PSM . It is postulated that public managers' trust in citizens, trust in colleagues, and trust in agency leaders enhance their PSM . The author…
Am I a Public Servant or Am I a Pathogen? Public Managers' Sector Comparison of Worker Abilities
Political rhetoric in the United States is rife with condemnations of public sector workers. The assertion that public sector workers are less creative, talented, or autonomous than those working in businesses pervades in both academic studies and public opinions. Facing constant criticisms, do public managers also perceive that government workers are less able than their private sector peers? If so, and more importantly, does the perceived infer…
Public employees' use of social media
10.1016/j.giq.2018.11.008
Sector Imprinting
Social phenomena often involve long-term changes, but most organizational studies focusing on sector comparison have not illuminated the decisive role that time plays. I tested “sector imprinting,” the effect that occurs when an individual who has adapted to the norms of one sector, moves to another sector, by using a sample comprised of respondents from both public and nonprofit organizations. I found that in the public sector, individuals switc…
Explaining the Difference of Work Attitudes Between Public and Nonprofit Managers
Work attitudes (e.g., job satisfaction, job involvement, organizational commitment, etc.) have long been important indicators for managers and researchers in evaluating whether one is motivated to work. Existing empirical studies tend to suggest that public managers are less likely to exhibit positive work attitudes as compared with their private sector peers. However, literature about the comparison of work attitudes between public and nonprofit…
Antecedents of Contracting-Back-In
Many contracted-out public services are now being contracted back into the public sector. The author first reviews the conventional economic factors—imperfect contracting market—which can bring pernicious effects to contracting-out. Second, the author proposes 9 noneconomic possibilities which may lead to contracting-back-in by looking into employment relationships, knowledge creation, isomorphism, opposition from unions and public officials, the…
No, I cannot just walk away’
Despite compromised work morale, Chinese public employees generally feel reluctant to quit a public service job. The present study looks deeply into government career entrenchment, defined here as “public employees’ perceived career immobility due to the concern for alternative career availability and substantial losses upon career shifting.” By using mixed methods, the authors identify and measure four distinctive types of government career entr…
Knowledge sharing motivation in the public sector
The literature on knowledge sharing motivation has addressed the importance of both extrinsic and intrinsic motivation to sharing knowledge. However, a theory of knowledge sharing motivation in the public sector requires particular consideration since government’s main concern is in public service, not profits. Therefore, the present study introduces the concept of public service motivation (PSM) to the study of knowledge sharing among civil serv…
Middle Managers’ Upward Roles in the Public Sector
Whereas previous public administration studies have focused on middle managers’ roles in implementation, this study contributes to the literature by emphasizing middle managers’ other roles, specifically, upward roles that concern (a) championing alternatives and (b) synthesizing information. We examine whether middle managers are more involved in synthesizing information than championing alternatives and test multiple levers that increase these …
A Cross-Sector Comparison of Using Nonstandard Workers
Although the use of nonstandard workers is an irreversible trend, academic literature in public administration is scarce. By using the National Organizations Survey 2002 data set, the authors tested models of reasons and effects of using nonstandard workers. The authors found that (a) organizational hierarchy, the provision of fringe benefits, and employee unionization are important predictors of the use of nonstandard workers; (b) the use of non…
A Cross-Sector Comparison of Using Nonstandard Workers
Although the use of nonstandard workers is an irreversible trend, academic literature in public administration is scarce. By using the National Organizations Survey 2002 data set, the authors tested models of reasons and effects of using nonstandard workers. The authors found that (a) organizational hierarchy, the provision of fringe benefits, and employee unionization are important predictors of the use of nonstandard workers; (b) the use of non…
Antecedents of Contracting-Back-In
Many contracted-out public services are now being contracted back into the public sector. The author first reviews the conventional economic factors—imperfect contracting market—which can bring pernicious effects to contracting-out. Second, the author proposes 9 noneconomic possibilities which may lead to contracting-back-in by looking into employment relationships, knowledge creation, isomorphism, opposition from unions and public officials, the…
Sector Imprinting
Social phenomena often involve long-term changes, but most organizational studies focusing on sector comparison have not illuminated the decisive role that time plays. I tested “sector imprinting,” the effect that occurs when an individual who has adapted to the norms of one sector, moves to another sector, by using a sample comprised of respondents from both public and nonprofit organizations. I found that in the public sector, individuals switc…
Explaining the Difference of Work Attitudes Between Public and Nonprofit Managers
Work attitudes (e.g., job satisfaction, job involvement, organizational commitment, etc.) have long been important indicators for managers and researchers in evaluating whether one is motivated to work. Existing empirical studies tend to suggest that public managers are less likely to exhibit positive work attitudes as compared with their private sector peers. However, literature about the comparison of work attitudes between public and nonprofit…
Fostering Public Service Motivation Through Workplace Trust
The existing literature addressing antecedents of public service motivation ( PSM ) focuses on personal predisposition and institutional shaping. The authors offer a focus that differs from previous studies, arguing that workplace trust as a result of human interaction and personal choice has a bearing on PSM . It is postulated that public managers' trust in citizens, trust in colleagues, and trust in agency leaders enhance their PSM . The author…
Am I a Public Servant or Am I a Pathogen? Public Managers' Sector Comparison of Worker Abilities
Political rhetoric in the United States is rife with condemnations of public sector workers. The assertion that public sector workers are less creative, talented, or autonomous than those working in businesses pervades in both academic studies and public opinions. Facing constant criticisms, do public managers also perceive that government workers are less able than their private sector peers? If so, and more importantly, does the perceived infer…
Knowledge sharing motivation in the public sector
The literature on knowledge sharing motivation has addressed the importance of both extrinsic and intrinsic motivation to sharing knowledge. However, a theory of knowledge sharing motivation in the public sector requires particular consideration since government’s main concern is in public service, not profits. Therefore, the present study introduces the concept of public service motivation (PSM) to the study of knowledge sharing among civil serv…
Middle Managers’ Upward Roles in the Public Sector
Whereas previous public administration studies have focused on middle managers’ roles in implementation, this study contributes to the literature by emphasizing middle managers’ other roles, specifically, upward roles that concern (a) championing alternatives and (b) synthesizing information. We examine whether middle managers are more involved in synthesizing information than championing alternatives and test multiple levers that increase these …
Public employees' use of social media
10.1016/j.giq.2018.11.008
No, I cannot just walk away’
Despite compromised work morale, Chinese public employees generally feel reluctant to quit a public service job. The present study looks deeply into government career entrenchment, defined here as “public employees’ perceived career immobility due to the concern for alternative career availability and substantial losses upon career shifting.” By using mixed methods, the authors identify and measure four distinctive types of government career entr…
Path‐Dependent Public Servants
This article compares the motivations and attitudes of public servants in Kazakhstan (n = 627) and Pakistan (n = 207) by analyzing quantitative and qualitative survey data. A comparison of these two developing Asian countries with distinct administrative traditions and path dependencies contributes to the public administration literature on developing countries. This literature often treats public servants in developing countries as a single cate…
Revisiting Motivations for a Public Service Career (MPSC)
Motivations for choosing a public service career have long been a core issue in public administration research. This study focuses on China. Using the self-determination theory (SDT) as the basic framework, we revise Chen et al.’s scale which captures multiple motivations for a public service career (MPSC). We then validate the revised scale with responses from a questionnaire. The results show five distinct dimensions of MPSC, and all of them ar…
Two sides of the same coin
Drawing upon the conservation of resources (COR) theory, this study explores the double-edged effect of PSM on work-family conflict (WFC). Through a three-wave survey involving 228 Chinese civil servants, the findings show that PSM is positively related to WFC via workload; PSM is negatively related to WFC via positive emotion; the resource-loss path via workload is stronger when the perceived organizational caring ethic is low, and the resource-…
Public Service Motivation, Performance-Contingent Pay, and Job Satisfaction of Street-Level Bureaucrats
Does job satisfaction of street-level bureaucrats depend on intrinsic public service motivation (PSM) or extrinsic performance-contingent pay? Which factor exerts a more substantial impact on job satisfaction? Drawing on a data set of 220 frontline public service workers in Hong Kong, this study examines the nuanced relationship among PSM, performance-contingent pay, and job satisfaction. The findings show that both PSM and performance-contingent…
Are Extrinsic Goals Detrimental to Public Service Motivation? A Panel Analysis Based in Taiwan
The relationship between utilitarian incentives and public service motivation (PSM) has long been a core issue in public administration research. Scholars have accumulated ample evidence regarding how the pursuit of monetary rewards can affect PSM, but we know relatively little about the effect of various non-monetary rewards on PSM. The pursuit of utilitarian incentives, in goal content theory (GCT), is referred to as extrinsic goals. The presen…
Are Competitive Public Service Exams Counter‐Productive? A Survey Experiment From Two East Asian States
Public service exams are extremely competitive in East Asia. Does a high entry bar impede people with high public service motivation (PSM) from taking the exam? If so, what kinds of people are interested in taking a difficult public service exam? We employ a randomized control trial (RCT) to manipulate perceptions of exam competitiveness, using 1804 survey responses from online advertisements targeting individuals interested in public service car…
Political science (16 obras) · Business (13 obras) · Public relations (13 obras) · Public sector (12 obras) · Economics (10 obras) · Psychology (10 obras) · Public Policy and Administration Research (9 obras) · Social Psychology (9 obras) · Job Satisfaction and Organizational Behavior (8 obras) · Public service (8 obras)