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George Kofi Amoako

Dados Biográficos

ID4463357
NOMEGeorge Kofi Amoako
PRENOMESGeorge Kofi
SOBRENOMEAmoako
ASSINATURAAMOAKO G K
AFILIAÇÕESCentral University
ORCID0000-0002-7966-4867
VERIFICADOSim
TOTAL DE OBRAS5
TOTAL DE CITAÇÕES0
TOTAL COMO AUTOR5
TOTAL COMO EDITOR0
PRIMEIRO ANO DE PUBLICAÇÃO2018
ANO MAIS RECENTE DE PUBLICAÇÃO2025
ÍNDICE H0
  • The Mediating Effect of Online Brand Engagement on Customer Experience

    George Kofi Amoako, George Amoako et al.•ARTICLE•Journal of African Business•2025

    Of rapidly growing importance to practitioners and scholars is customer brand engagement and customer experience. The study examines the mediating effect of online brand engagement in the relationship between customer satisfaction, electronic word-of-mouth, digital platform and COVID-19 and customer experience from a developing country perspective, through the lens of the Service-Dominant Logic theory. Using the online survey method of data colle…

  • Conceptual framework

    Open Access•George Kofi Amoako, Gifty Agyeiwaa Bonsu et al.•ARTICLE•Sustainable Futures•2025•Referências: 2

    Businesses are aware of the necessity of incorporating sustainability practices into their business models. This can include things like eco-friendly organizational practices, eco-friendly choice of suppliers, eco-friendly manufacturing processes, eco-friendly production methods, eco-friendly approaches to leadership, and more. These practices if effectively communicated to customers influence their attitudes. Customers that support green consump…

  • Hospitality and Tourism Marketing

    Robert Ebo Hinson, Ishmael Mensah et al.•BOOK•Hospitality and Tourism Marketing•2024

    Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back. In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity i…

  • Customer Satisfaction

    George Kofi Amoako•ARTICLE•Journal of African Business•2022

    The purpose of this paper is to test and examine the interrelationships amongst customer satisfaction, customer service, innovation, and competitive pricing in the laundry industry in Ghana using the covariance approach of Structural Equation Modeling. Quantitative research design was adopted for this study. The data set used to meet this paper’s main objectives was collected using face to face meeting of laundry customers and requesting them to …

  • Unleashing salesforce performance

    Open Access•George Kofi Amoako, Bernard K Okpattah et al.•ARTICLE•Technology in Society•2018•Referências: 17

Sem obras proeminentes nesta página.

  • Unleashing salesforce performance

    Open Access•George Kofi Amoako, Bernard K Okpattah et al.•ARTICLE•Technology in Society•2018•Referências: 17

  • Customer Satisfaction

    George Kofi Amoako•ARTICLE•Journal of African Business•2022

    The purpose of this paper is to test and examine the interrelationships amongst customer satisfaction, customer service, innovation, and competitive pricing in the laundry industry in Ghana using the covariance approach of Structural Equation Modeling. Quantitative research design was adopted for this study. The data set used to meet this paper’s main objectives was collected using face to face meeting of laundry customers and requesting them to …

  • Hospitality and Tourism Marketing

    Robert Ebo Hinson, Ishmael Mensah et al.•BOOK•Hospitality and Tourism Marketing•2024

    Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back. In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity i…

  • The Mediating Effect of Online Brand Engagement on Customer Experience

    George Kofi Amoako, George Amoako et al.•ARTICLE•Journal of African Business•2025

    Of rapidly growing importance to practitioners and scholars is customer brand engagement and customer experience. The study examines the mediating effect of online brand engagement in the relationship between customer satisfaction, electronic word-of-mouth, digital platform and COVID-19 and customer experience from a developing country perspective, through the lens of the Service-Dominant Logic theory. Using the online survey method of data colle…

  • Conceptual framework

    Open Access•George Kofi Amoako, Gifty Agyeiwaa Bonsu et al.•ARTICLE•Sustainable Futures•2025•Referências: 2

    Businesses are aware of the necessity of incorporating sustainability practices into their business models. This can include things like eco-friendly organizational practices, eco-friendly choice of suppliers, eco-friendly manufacturing processes, eco-friendly production methods, eco-friendly approaches to leadership, and more. These practices if effectively communicated to customers influence their attitudes. Customers that support green consump…

Business (5 obras) · Digital Marketing and Social Media (3 obras) · Marketing (3 obras) · Political science (3 obras) · Advertising (2 obras) · Consumer Retail Behavior Studies (2 obras) · Customer Service Quality and Loyalty (2 obras) · Psychology (2 obras) · Structural equation modeling (2 obras) · Brand experience (1 obras)

Ethnos_APP • Projeto Open Source • Licença MIT • Frontend v2.0.0 • Privacidade e Cookies • Documentação da API: api.ethnos.app/docs • Código da API: GitHub • DOI: 10.5281/zenodo.17049435 • Código do Frontend: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae