Gordon H G Mcdougall

Dados Biográficos

ID	4803541
NOME	Gordon H G Mcdougall
PRENOMES	Gordon H G
SOBRENOME	Mcdougall
ASSINATURA	MCDOUGALL G H G
AFILIAÇÕES	Wilfrid Laurier University
VERIFICADO	Não
TOTAL DE OBRAS	6
TOTAL DE CITAÇÕES	12
TOTAL COMO AUTOR	6
TOTAL COMO EDITOR	0
PRIMEIRO ANO DE PUBLICAÇÃO	1981
ANO MAIS RECENTE DE PUBLICAÇÃO	2000
ÍNDICE H	1

Customer satisfaction with services
Open AccessGordon H G Mcdougall, Terrence J Levesque et al.ARTICLEJournal of Services Marketing2000
This research investigated the relationship between three elements – core service quality, relational service quality‐ and perceived value – and customer satisfaction and future intentions across four services. The results revealed that core service quality (the promise) and perceived value were the most important drivers of customer satisfaction with relational service quality (the delivery) a significant but less important driver. A direct link…
Automobile gasoline consumption
Open AccessGordon H G Mcdougall, John D ClaxtonARTICLEJournal of Economic Psychology1984Referências: 9
Evaluating acceptability and effectiveness of consumer energy conservation programs
Open AccessJohn D Claxton, J R Brent Ritchie et al.ARTICLEJournal of Economic Psychology1983Referências: 3
Energy Policy
Lettie Mcspadden Wenner, Dorothy Nelkin et al.ARTICLEPublic Administration Review1982
Consumer Energy Research
Gordon H G Mcdougall, John D Claxton et al.ARTICLEJournal of Consumer Research1981
Journal Article Consumer Energy Research: A Review Get access Gordon H. G. McDougall, Gordon H. G. McDougall Search for other works by this author on: Oxford Academic PubMed Google Scholar John D. Claxton, John D. Claxton Search for other works by this author on: Oxford Academic PubMed Google Scholar J. R. Brent Ritchie, J. R. Brent Ritchie Search for other works by this author on: Oxford Academic PubMed Google Scholar C. Dennis Anderson C. Denni…
Complexities of Household Energy Consumption and Conservation
J R Brent Ritchie, Gordon H G Mcdougall et al.ARTICLEJournal of Consumer Research1981Citada por: 12
A national sample of Canadian households was used to relate climatic variables, dwelling/appliance/vehicle descriptors, demographic characteristics, and attitudinal variables to actual in-home energy consumption and self-reported gasoline consumption. Using split-sample replications, dwelling and vehicle descriptors indicated a strong association with energy consumption, and both male and female attitudes indicated weak associations

Consumer Energy Research
Gordon H G Mcdougall, John D Claxton et al.ARTICLEJournal of Consumer Research1981
Journal Article Consumer Energy Research: A Review Get access Gordon H. G. McDougall, Gordon H. G. McDougall Search for other works by this author on: Oxford Academic PubMed Google Scholar John D. Claxton, John D. Claxton Search for other works by this author on: Oxford Academic PubMed Google Scholar J. R. Brent Ritchie, J. R. Brent Ritchie Search for other works by this author on: Oxford Academic PubMed Google Scholar C. Dennis Anderson C. Denni…
Complexities of Household Energy Consumption and Conservation
J R Brent Ritchie, Gordon H G Mcdougall et al.ARTICLEJournal of Consumer Research1981Citada por: 12
A national sample of Canadian households was used to relate climatic variables, dwelling/appliance/vehicle descriptors, demographic characteristics, and attitudinal variables to actual in-home energy consumption and self-reported gasoline consumption. Using split-sample replications, dwelling and vehicle descriptors indicated a strong association with energy consumption, and both male and female attitudes indicated weak associations
Energy Policy
Lettie Mcspadden Wenner, Dorothy Nelkin et al.ARTICLEPublic Administration Review1982
Evaluating acceptability and effectiveness of consumer energy conservation programs
Open AccessJohn D Claxton, J R Brent Ritchie et al.ARTICLEJournal of Economic Psychology1983Referências: 3
Automobile gasoline consumption
Open AccessGordon H G Mcdougall, John D ClaxtonARTICLEJournal of Economic Psychology1984Referências: 9
Customer satisfaction with services
Open AccessGordon H G Mcdougall, Terrence J Levesque et al.ARTICLEJournal of Services Marketing2000
This research investigated the relationship between three elements – core service quality, relational service quality‐ and perceived value – and customer satisfaction and future intentions across four services. The results revealed that core service quality (the promise) and perceived value were the most important drivers of customer satisfaction with relational service quality (the delivery) a significant but less important driver. A direct link…