Ruth M Kleinpell
Dados Biográficos
| ID | 5541784 |
|---|---|
| NOME | Ruth M Kleinpell |
| PRENOMES | Ruth M |
| SOBRENOME | Kleinpell |
| ASSINATURA | KLEINPELL R M |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAÇÕES | 0 |
| OBRAS COMO AUTOR | 1 |
| OBRAS COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1997 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 1997 |
| ÍNDICE H | 0 |
What Influences Patients' Reports of Three Aspects of Hospital Services
OBJECTIVES: Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation. METHODS: The authors collected, simultaneously, data about labor, management and service processes, nonlabor resources, and…
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What Influences Patients' Reports of Three Aspects of Hospital Services
OBJECTIVES: Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation. METHODS: The authors collected, simultaneously, data about labor, management and service processes, nonlabor resources, and…
Business (1 obra) · Environmental health (1 obra) · Family medicine (1 obra) · Healthcare Policy and Management (1 obra) · Homogeneous (1 obra) · Marketing (1 obra) · Marketing (1 obra) · Medicine (1 obra) · Metropolitan area (1 obra) · Nursing (1 obra)