James S Lubalin

• Psychometric Properties of the CAHPSTM 1.0 Survey Measures

  Ron D Hays, James A Shaul et al.•ARTICLE•Medical Care•1999•Referências: 18

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  OBJECTIVES: Consumer surveys are being used increasingly to assess the quality of care provided by health plans, physician groups, and clinicians. The purpose of the Consumer Assessment of Health Plans Study (CAHPS) is to develop an integrated and standardized set of surveys designed to collect reliable and valid information about health plan performance from consumers. This article reports psychometric results for the CAHPS 1.0 survey items in s…

• Special Issues Addressed in the CAHPSTM Survey of Medicare Managed Care Beneficiaries

  Jenny A Schnaier, Sheri F Sweeny et al.•ARTICLE•Medical Care•1999•Referências: 4

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  OBJECTIVES: This article describes the process through which the MMC survey was developed and examines issues in using this survey with Medicare beneficiaries that have implications for all CAHPS surveys. These include the ability of Medicare beneficiaries to use MMC navigational features, whether access measures are meaningful for this population, and whether beneficiaries' familiarity with managed care influences their health plan assessments. …

• Psychometric Properties of the CAHPSTM 1.0 Survey Measures

  Ron D Hays, James A Shaul et al.•ARTICLE•Medical Care•1999•Referências: 18

  Incluir item

  OBJECTIVES: Consumer surveys are being used increasingly to assess the quality of care provided by health plans, physician groups, and clinicians. The purpose of the Consumer Assessment of Health Plans Study (CAHPS) is to develop an integrated and standardized set of surveys designed to collect reliable and valid information about health plan performance from consumers. This article reports psychometric results for the CAHPS 1.0 survey items in s…

• Special Issues Addressed in the CAHPSTM Survey of Medicare Managed Care Beneficiaries

  Jenny A Schnaier, Sheri F Sweeny et al.•ARTICLE•Medical Care•1999•Referências: 4

  Incluir item

  OBJECTIVES: This article describes the process through which the MMC survey was developed and examines issues in using this survey with Medicare beneficiaries that have implications for all CAHPS surveys. These include the ability of Medicare beneficiaries to use MMC navigational features, whether access measures are meaningful for this population, and whether beneficiaries' familiarity with managed care influences their health plan assessments. …

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