Higor Leite
Dados Biográficos
| ID | 5916210 |
|---|---|
| NOME | Higor Leite |
| PRENOMES | Higor |
| SOBRENOME | Leite |
| ASSINATURA | LEITE H |
| AFILIAÇÕES | Universidade Tecnológica Federal do Paraná |
| ORCID | 0000-0002-2451-4124 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 12 |
| TOTAL DE CITAÇÕES | 1 |
| TOTAL COMO AUTOR | 12 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2021 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 1 |
The Impacts, Dynamics, and Effects of a Spatially Separated Service for Service Providers and Users Experiencing Vulnerability
Consumers experiencing vulnerability are prevalent in healthcare contexts across the globe, so it is surprising that such groups do not typically feature in the extant literature on service separation. Telehealth as a spatially separated service offering requires a combined perspective that captures the experiences of both users’ experiencing vulnerability and providers’ delivering the separated service. The inclusion of these actor perspectives …
Intertwined dimensions of private value in the digitalization of higher education
The increasing digitalization of public services impacts organizations and the citizenry alike. In higher education (HE), digital platforms and emergent technologies are transforming traditional in-person teaching. Thus far, most public administration management literature has addressed HE issues using a goods-dominant logic focusing on performance. Hence, our study undertakes the Public Service Logic perspective and delves deep into students’ ex…
Value in the ‘valley of the shadow of death’—When the user is no longer the value arbiter
“When Gen Z meets GenAI”
The rising era of the Generative Artificial Intelligence (GenAI) has already become a defining reality within higher education (HE) ecosystems. Although HE has previously undergone digital disruptions, such as the advent of computers and the internet, the shockwave produced by GenAI appears unprecedented in its scale and impact. While GenAI offers numerous academic benefits, students, educators, and university administrators continue to grapple w…
Improvisation in Public Administration
Though public management in developing countries is oriented toward an action imperative, dealing with situations in real-time, the improvisation phenomenon has received little scholarly attention in public administration and management. This knowledge gap leads to the study’s research question: how do different implementation environments influence improvisation in public service organizations? Addressing this research question, the article draw…
Artificial intelligence in higher education
The impact of virtual reality on private value dimensions
The digitalization of public services is a growing phenomenon that affects providers and users alike. However, the impact of digitalization on the Public Service Logic remains understudied. We aim to understand how virtual reality impacts private value dimensions in public healthcare. Drawn from a dual-perspective of providers’ and users’ interviews and personal diaries, we contribute to value-in-context by underlining nuances of the user needs a…
Voice assistant technology applied to populations with developmental and physical disabilities
Emerging assistive technologies (AT), such as voice assistants (VA), impact the citizenry and organisations. Amongst those affected, there is a group of people with developmental and physical disabilities that have been impacted the most. As the use of technology evolves, more studies analysing the impact of VA on these populations are emerging. However, there is still a dearth of studies congregating results systematically, in which it would be …
Examining Resilience Across a Service Ecosystem under Crisis
In the face of rising infection rates and increased healthcare demand, COVID-19 overwhelmed healthcare systems. System-wide change was subsequently necessary to absorb and adapt to the crisis through a new digital service‒telemedicine. The study unpacks how precursor resilience was actuated across the service ecosystem. Drawing on qualitative data from multiple healthcare actors, the study adopts oscillating foci to examine ecosystem resiliency a…
The impact of service separation on value
Digital innovations are changing how public organizations deliver services through the creation of service separation. Service separation refers to the decoupling of service production and consumption in digital platforms, which affects both users and providers alike. Since the global pandemic, service separation has become established in many healthcare settings, though little is known about how it has been experienced by service actors in speci…
The impact of voice assistant home devices on people with disabilities
Telemedicine co‐design and value co‐creation in public health care
COVID‐19 has presented significant challenges for public healthcare systems across the globe. The critical challenge for public healthcare organisations is to provide effective health care to patients, while simultaneously keeping frontline staff safe. Telemedicine has emerged as a prominent service intervention to this end. Telemedicine integrates technologies into medical practices to alleviate the need for face‐to‐face interactions through vid…
Telemedicine co‐design and value co‐creation in public health care
COVID‐19 has presented significant challenges for public healthcare systems across the globe. The critical challenge for public healthcare organisations is to provide effective health care to patients, while simultaneously keeping frontline staff safe. Telemedicine has emerged as a prominent service intervention to this end. Telemedicine integrates technologies into medical practices to alleviate the need for face‐to‐face interactions through vid…
Telemedicine co‐design and value co‐creation in public health care
COVID‐19 has presented significant challenges for public healthcare systems across the globe. The critical challenge for public healthcare organisations is to provide effective health care to patients, while simultaneously keeping frontline staff safe. Telemedicine has emerged as a prominent service intervention to this end. Telemedicine integrates technologies into medical practices to alleviate the need for face‐to‐face interactions through vid…
The impact of voice assistant home devices on people with disabilities
Examining Resilience Across a Service Ecosystem under Crisis
In the face of rising infection rates and increased healthcare demand, COVID-19 overwhelmed healthcare systems. System-wide change was subsequently necessary to absorb and adapt to the crisis through a new digital service‒telemedicine. The study unpacks how precursor resilience was actuated across the service ecosystem. Drawing on qualitative data from multiple healthcare actors, the study adopts oscillating foci to examine ecosystem resiliency a…
The impact of service separation on value
Digital innovations are changing how public organizations deliver services through the creation of service separation. Service separation refers to the decoupling of service production and consumption in digital platforms, which affects both users and providers alike. Since the global pandemic, service separation has become established in many healthcare settings, though little is known about how it has been experienced by service actors in speci…
Voice assistant technology applied to populations with developmental and physical disabilities
Emerging assistive technologies (AT), such as voice assistants (VA), impact the citizenry and organisations. Amongst those affected, there is a group of people with developmental and physical disabilities that have been impacted the most. As the use of technology evolves, more studies analysing the impact of VA on these populations are emerging. However, there is still a dearth of studies congregating results systematically, in which it would be …
Improvisation in Public Administration
Though public management in developing countries is oriented toward an action imperative, dealing with situations in real-time, the improvisation phenomenon has received little scholarly attention in public administration and management. This knowledge gap leads to the study’s research question: how do different implementation environments influence improvisation in public service organizations? Addressing this research question, the article draw…
Artificial intelligence in higher education
The impact of virtual reality on private value dimensions
The digitalization of public services is a growing phenomenon that affects providers and users alike. However, the impact of digitalization on the Public Service Logic remains understudied. We aim to understand how virtual reality impacts private value dimensions in public healthcare. Drawn from a dual-perspective of providers’ and users’ interviews and personal diaries, we contribute to value-in-context by underlining nuances of the user needs a…
The Impacts, Dynamics, and Effects of a Spatially Separated Service for Service Providers and Users Experiencing Vulnerability
Consumers experiencing vulnerability are prevalent in healthcare contexts across the globe, so it is surprising that such groups do not typically feature in the extant literature on service separation. Telehealth as a spatially separated service offering requires a combined perspective that captures the experiences of both users’ experiencing vulnerability and providers’ delivering the separated service. The inclusion of these actor perspectives …
Intertwined dimensions of private value in the digitalization of higher education
The increasing digitalization of public services impacts organizations and the citizenry alike. In higher education (HE), digital platforms and emergent technologies are transforming traditional in-person teaching. Thus far, most public administration management literature has addressed HE issues using a goods-dominant logic focusing on performance. Hence, our study undertakes the Public Service Logic perspective and delves deep into students’ ex…
Value in the ‘valley of the shadow of death’—When the user is no longer the value arbiter
“When Gen Z meets GenAI”
The rising era of the Generative Artificial Intelligence (GenAI) has already become a defining reality within higher education (HE) ecosystems. Although HE has previously undergone digital disruptions, such as the advent of computers and the internet, the shockwave produced by GenAI appears unprecedented in its scale and impact. While GenAI offers numerous academic benefits, students, educators, and university administrators continue to grapple w…
Business (7 obras) · Computer Science (7 obras) · Service and Product Innovation (7 obras) · Knowledge management (6 obras) · Marketing (6 obras) · Political science (6 obras) · Service provider (6 obras) · Psychology (5 obras) · Public relations (5 obras) · AI in Service Interactions (4 obras)