Zhenzhong Ma
Dados Biográficos
| ID | 6730753 |
|---|---|
| NOME | Zhenzhong Ma |
| PRENOMES | Zhenzhong |
| SOBRENOME | Ma |
| ASSINATURA | MA Z |
| AFILIAÇÕES | University of Windsor |
| ORCID | 0000-0003-3012-2810 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 14 |
| TOTAL DE CITAÇÕES | 6 |
| TOTAL COMO AUTOR | 14 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2002 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2025 |
| ÍNDICE H | 2 |
Customer citizenship behavior and customer perceived value in China
The accelerating advancement of the digital economy has shortened the distance between customers and organizations, prompting customers to participate in value creation process. The role of customers has changed from passive receiver to value co-creator. This study explores the impact of customer citizenship behavior (CCB) on co-creation experience and then on customer perceived value (CPV) based on value co-creation theory under the service-domi…
Big data analytics capability and social innovation
While many organizations have successfully leveraged big data analytics capabilities to improve their performance, our understanding is limited on whether and how big data analytics capabilities affect social innovation in organizations. Based on the organizational information processing theory and the organizational learning theory, this study aims to investigate how big data analytics capabilities support social innovation, and how knowledge am…
The devil is in the details! Effect of differentiated platform governance on online review manipulation
Recent years have witnessed an increasing number of manipulated online reviews in e-commerce platforms. Previous research has provided substantial evidence that vendor manipulation of online reviews has a significant negative impact on the stakeholders involved in the e-commerce business. Many platforms take various governance measures to filter manipulated reviews. Nevertheless, the effectiveness of these measures still remains unknown to a larg…
What makes deceptive online reviews? A linguistic analysis perspective
With the rapid development of e-commerce, online reviews have become an important information source for consumers and e-commerce businesses. While the negative impact of deceptive online reviews has been well recognized, more research has to be done to help understand the linguistic manifestations of deceptive online reviews in order to help identify deceptive reviews and help increase the value and sustainability of e-commerce businesses. This …
Ethically Questionable Negotiation Strategies in South Asia
Understanding the importance of sustainable ecological innovation in reducing carbon emissions
Humanity is in more danger from escalating greenhouse gas (G.H.G.) emissions, making the world warmer. The study examined the relationship between China’s environmental technologies, ecological innovation, and carbon emissions using time-series data from 1975 to 2020. The N.A.R.D.L. approach is used to examine the cointegration of variables in the short and long run. In the short run, environmental technologies, industrialisation (I.N.D.), positi…
The three–way interactions of gender, supervisor’s gender, and country on the strategies for managing conflict of millennials
Purpose This field study aims to investigate the interactive relationships of millennial employee’s gender, supervisor’s gender and country culture on the conflict-management strategies (CMS) in ten countries (USA, China, Turkey, Germany, Bangladesh, Portugal, Pakistan, Italy, Thailand and Hong Kong). Design/methodology/approach This exploratory study extends past research by examining the interactive effects of gender × supervisor’s gender × cou…
Effect of online review sentiment on product sales
From knowledge seeking to knowledge contribution
A New Research Horizon for Mass Entrepreneurship Policy and Chinese Firms’ CSR
Team leader’s conflict management styles and innovation performance in entrepreneurial teams
Purpose The purpose of this study is to investigate how a team leader’s conflict management style (CMS) affects team innovation performance (TIP) in entrepreneurial teams using a team emotion perspective. Design/methodology/approach It is proposed in this study that team passion mediates the impact of team leader’s CMSs on team performance, which is further moderated by team emotional intelligence (TEI). Then this study collected paired data from…
A comparative study of the influence of assertiveness on negotiation outcomes in Canada and China
Purpose The purpose of this paper is to investigate the role of assertiveness in determining negotiation outcomes in two different cultures and thus to help understand the cultural differences in the relationship between assertiveness and negotiation outcomes in the West and East, where assertiveness is often viewed quite differently. Design/methodology/approach Data were collected from four simulated negotiations of varying degrees of complexity…
Chinese Conflict Management Styles and Negotiation Behaviours
China has been one of the most important markets for western firms, but negotiating with the Chinese is quite a challenging task. Researchers have been investigating the distinctness in Chinese negotiation and conflict management styles, but have yet to provide solid evidence for it. An attempt is made in this study to illustrate how Chinese people approach conflicts, and thus how this affects their negotiation behaviours during business negotiat…
Individual Perception, Bargaining Behavior, and Negotiation Outcomes
This study explores a model of the relationships between negotiators' perceptions of the negotiation situation, their behavior, and negotiation outcomes, using data collected in Canada and China. The results show that while Chinese negotiators are more concerned with maintaining good relations in the negotiation process, Canadian negotiators put more weight on their individual economic gains from negotiation. This result suggests a difference in …
Chinese Conflict Management Styles and Negotiation Behaviours
China has been one of the most important markets for western firms, but negotiating with the Chinese is quite a challenging task. Researchers have been investigating the distinctness in Chinese negotiation and conflict management styles, but have yet to provide solid evidence for it. An attempt is made in this study to illustrate how Chinese people approach conflicts, and thus how this affects their negotiation behaviours during business negotiat…
Individual Perception, Bargaining Behavior, and Negotiation Outcomes
This study explores a model of the relationships between negotiators' perceptions of the negotiation situation, their behavior, and negotiation outcomes, using data collected in Canada and China. The results show that while Chinese negotiators are more concerned with maintaining good relations in the negotiation process, Canadian negotiators put more weight on their individual economic gains from negotiation. This result suggests a difference in …
Individual Perception, Bargaining Behavior, and Negotiation Outcomes
This study explores a model of the relationships between negotiators' perceptions of the negotiation situation, their behavior, and negotiation outcomes, using data collected in Canada and China. The results show that while Chinese negotiators are more concerned with maintaining good relations in the negotiation process, Canadian negotiators put more weight on their individual economic gains from negotiation. This result suggests a difference in …
Chinese Conflict Management Styles and Negotiation Behaviours
China has been one of the most important markets for western firms, but negotiating with the Chinese is quite a challenging task. Researchers have been investigating the distinctness in Chinese negotiation and conflict management styles, but have yet to provide solid evidence for it. An attempt is made in this study to illustrate how Chinese people approach conflicts, and thus how this affects their negotiation behaviours during business negotiat…
A comparative study of the influence of assertiveness on negotiation outcomes in Canada and China
Purpose The purpose of this paper is to investigate the role of assertiveness in determining negotiation outcomes in two different cultures and thus to help understand the cultural differences in the relationship between assertiveness and negotiation outcomes in the West and East, where assertiveness is often viewed quite differently. Design/methodology/approach Data were collected from four simulated negotiations of varying degrees of complexity…
Team leader’s conflict management styles and innovation performance in entrepreneurial teams
Purpose The purpose of this study is to investigate how a team leader’s conflict management style (CMS) affects team innovation performance (TIP) in entrepreneurial teams using a team emotion perspective. Design/methodology/approach It is proposed in this study that team passion mediates the impact of team leader’s CMSs on team performance, which is further moderated by team emotional intelligence (TEI). Then this study collected paired data from…
A New Research Horizon for Mass Entrepreneurship Policy and Chinese Firms’ CSR
The three–way interactions of gender, supervisor’s gender, and country on the strategies for managing conflict of millennials
Purpose This field study aims to investigate the interactive relationships of millennial employee’s gender, supervisor’s gender and country culture on the conflict-management strategies (CMS) in ten countries (USA, China, Turkey, Germany, Bangladesh, Portugal, Pakistan, Italy, Thailand and Hong Kong). Design/methodology/approach This exploratory study extends past research by examining the interactive effects of gender × supervisor’s gender × cou…
Effect of online review sentiment on product sales
From knowledge seeking to knowledge contribution
What makes deceptive online reviews? A linguistic analysis perspective
With the rapid development of e-commerce, online reviews have become an important information source for consumers and e-commerce businesses. While the negative impact of deceptive online reviews has been well recognized, more research has to be done to help understand the linguistic manifestations of deceptive online reviews in order to help identify deceptive reviews and help increase the value and sustainability of e-commerce businesses. This …
Ethically Questionable Negotiation Strategies in South Asia
Understanding the importance of sustainable ecological innovation in reducing carbon emissions
Humanity is in more danger from escalating greenhouse gas (G.H.G.) emissions, making the world warmer. The study examined the relationship between China’s environmental technologies, ecological innovation, and carbon emissions using time-series data from 1975 to 2020. The N.A.R.D.L. approach is used to examine the cointegration of variables in the short and long run. In the short run, environmental technologies, industrialisation (I.N.D.), positi…
Big data analytics capability and social innovation
While many organizations have successfully leveraged big data analytics capabilities to improve their performance, our understanding is limited on whether and how big data analytics capabilities affect social innovation in organizations. Based on the organizational information processing theory and the organizational learning theory, this study aims to investigate how big data analytics capabilities support social innovation, and how knowledge am…
The devil is in the details! Effect of differentiated platform governance on online review manipulation
Recent years have witnessed an increasing number of manipulated online reviews in e-commerce platforms. Previous research has provided substantial evidence that vendor manipulation of online reviews has a significant negative impact on the stakeholders involved in the e-commerce business. Many platforms take various governance measures to filter manipulated reviews. Nevertheless, the effectiveness of these measures still remains unknown to a larg…
Customer citizenship behavior and customer perceived value in China
The accelerating advancement of the digital economy has shortened the distance between customers and organizations, prompting customers to participate in value creation process. The role of customers has changed from passive receiver to value co-creator. This study explores the impact of customer citizenship behavior (CCB) on co-creation experience and then on customer perceived value (CPV) based on value co-creation theory under the service-domi…
Political science (9 obras) · Business (7 obras) · Computer Science (7 obras) · Psychology (7 obras) · Sociology (7 obras) · China (5 obras) · Digital Marketing and Social Media (5 obras) · Gender Diversity and Inequality (5 obras) · Social Psychology (5 obras) · Conflict Management and Negotiation (4 obras)