Ross Taplin
Dados Biográficos
| ID | 75054 |
|---|---|
| NOME | Ross Taplin |
| PRENOMES | Ross |
| SOBRENOME | Taplin |
| ASSINATURA | TAPLIN R |
| AFILIAÇÕES | Curtin University |
| ORCID | 0000-0002-5353-7448 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 28 |
| TOTAL DE CITAÇÕES | 84 |
| TOTAL COMO AUTOR | 28 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2003 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 5 |
Nature-based tourism or mining tourism, a case study of sustainable tourism
Nature-based tourism depends on natural environments such as forests, but human activity can damage these environments making this tourism unsustainable. Alternatively, human changes to the environment can become tourist destinations. Unlike past research that typically examines nature-based tourism and tourism to mine sites separately, this study makes a direct comparison between these two forms of tourism. A randomised hypothetical trip to a fo…
Quantifying data quality after removing respondents who fail data quality checks
Check Questions (CQs) are used to scrutinise whether respondents are providing quality data and these are becoming more important to ensure data quality, especially with the use of online panels. Often the proportion of people passing these questions are used as a summary of data quality, but this is flawed and of limited value when assessing the quality of a study. This paper introduces a new statistic, the data quality index Q^, to measure the …
Ability of residents to assess relative risk from tourists during the Covid-19 pandemic
This paper compares relative risk perceptions of residents to inbound tourists from countries with different COVID-19 profiles. Results suggest residents are able to distinguish between COVID-19 risks based on the incidence of COVID-19 in the tourists’ source country. Residents’ risk perceptions were better aligned with the absolute number of cases (ignoring population size) in tourists’ country of origin than with the number of COVID cases per c…
A two-dimensional approach to travel motivation in the context of the Covid-19 pandemic
Travel motivation has been discussed as an important topic in the tourism crisis literature. However, previous studies have largely focussed on demotivational factors in the context of crises. This study explores motivators and demotivators to travel during the COVID-19 pandemic. By interviewing potential tourists and tourism destination managers, this study finds evidence for a need of a two-dimensional reasoning that draws on Herzberg’s two-fac…
Quantifying spillover and halo effects
Analogous to side effects in medical research, spillover and halo effects refer to unintended effects of interventions. Tourism and research in related areas have only begun to acknowledge these exist. Future research should quantify their magnitude to enable cost–benefit analysis, for example of whether an intervention to reduce carbon footprint does so when the total effect of interventions is included. Utilizing data from an experiment aimed a…
Point-of-consumption interventions to promote virtuous food choices of tourists with self-benefit or other-benefit appeals
There is very limited research on point-of-consumption/point-of-purchase interventions to promote more ecological and healthier food choices among tourists. To fill this gap, this paper analyses the impact of different factual appeals including information about taste (placebo), nutrients, carbon footprints and distance of transportation on food choices of tourists at hotel salad buffets. The research pursued a randomised field experiment in two …
A cross-sectional international study shows confidence in public health scientists predicts use of Covid-19 non-pharmaceutical interventions
Building and maintaining confidence in public health scientists provides a key tool to manage pandemics. Credible, effectively communicative - and independent - medical and scientific leaders may be central to pandemic control success. For digital measures, trust in government and privacy protection is central. Political and social factors are important to understand successful public health policy implementation
The impact of national park and Unesco world heritage site designations on visit intentions
Existing research finds inconclusive evidence of tourism benefits of designating new National Parks (NP) and UNESCO World Heritage sites (WHS). This research advances this ongoing discussion by using a randomised experiment to test causal effects of these common protected area designations on future visit intention among domestic tourists in Australia. It also tests for moderating effects exerted by tourist beliefs and advertising strategy. The s…
Growing the Volunteer Pool
There are ongoing management and societal challenges affecting volunteering participation. These place a premium on organizations identifying individuals that currently do not volunteer but have the willingness and capacity to do so, the “Potentials”. Supplementing the limited non-volunteer literature, we seek to quantify this potential volunteer pool using constructs aligned to the willingness, capability and availability dimensions from Meijs e…
Trust in government increased during the Covid‐19 pandemic in Australia and New Zealand
Using an online panel, we surveyed a representative sample of 500 each in Australia and New Zealand during July 2020, in the middle of the Covid‐19 pandemic. We find trust in government has increased dramatically, with around 80% of respondents agreeing government was generally trustworthy. Around three quarters agreed management of the pandemic had increased their trust in government. Over 85% of respondents have confidence that public health sc…
The evolution of ‘Airbnb-tourism’
Who adopts the Airbnb innovation? An analysis of international visitors to Western Australia
Airbnb is the most prominent example of novel peer-to-peer networks in tourism. This new form of accommodation provision may alter demand structures in tourism destinations and has led to uncertainty amongst established accommodation providers and destination marketers. To gain a better understanding of Airbnb adopters, this paper systematically compares actual travel behaviour of Airbnb users in a specific destination with that of visitors stayi…
Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia
A method for testing the effect of management interventions on the satisfaction and loyalty of national park visitors
Providing visitors with satisfying experiences is integral to park management. Research has inferred the determinants of satisfaction and loyalty through theorizing, observational studies, and statistical correlations. This article advocates randomized experiments as a complementary method for testing the causal effect of selected management interventions that change service quality on satisfaction and loyalty. An experiment using ranger presence…
Evaluation of curriculum and student learning needs using 360 degree assessment
This research used a 360 degree assessment tool modelled from the competing values framework to assess the curriculum. A total of 100 Master’s of Business Administration students and 746 of their work colleagues completed the 360 degree assessment tool. The students were enrolled in a course on leadership and management. The results of the assessment demonstrated similar patterns of strengths and development needs between the mean self-assessment…
Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
A Benchmarking Method for Visitor Management by National Park Agencies
Performance evaluation has only recently entered the lexicon of national park visitor management, in response to accountability concerns, commercialization of services, and fiscal constraints. Benchmarking, as part of such evaluations, is widespread practice in the hospitality sector but has been slow making its way into park visitor management. As such, the aim of this article is to develop and apply benchmark importance-performance analysis (BI…
Failure of auditors
This empirical study investigates the compliance of 344 C hinese listed companies with the A ccounting S tandard for E nterprises No. 20‐ B usiness C ombination , a mandatory reporting standard applicable to companies involved in business combinations. C hina has recently reformed its auditing sector, enabling private firms to provide auditing services. The results of the study show a low level of compliance by C hinese listed companies. While co…
The influence of competition on visitor satisfaction and loyalty
Predicting Visitor Satisfaction in Parks
Protected area managers are often interested in visitor satisfaction, a complex, multi-dimensional concept. This study of visitors to Kakadu National Park in Australia compares 2 approaches to predicting overall satisfaction and the intention to recommend the park. The first approach involves analyzing importance-performance measures on a range of visitor service quality items. The second approach involves measuring the desire and attainment of p…
The value of self-stated attribute importance to overall satisfaction
Competitive importance-performance analysis of an Australian wildlife park
Natural Environment Disclosures in the Annual Reports of Chinese Listed Entities
This paper analyzes the level of natural environment disclosure (NED) in the year ending 2007 annual reports of Chinese-listed companies. Using a simplified NED index that accommodates a developing country setting, the results show a low level of NED. Only 2% of sampled companies make disclosures for all eight basic environmental issues in the NED index. Larger companies and resource companies disclose significantly more NED. Clearly there is sco…
Visitor satisfaction analysis as a tool for park managers
Visitor satisfaction has been an important area for leisure research since the 1960s and more recently for park management. A number of approaches have been adapted from consumer research including importance-performance analyses, gap analyses, threshold performance targets and overall satisfaction. This paper reviews these approaches with respect to park management. It then draws on focus group research with protected area agency staff to obtain…
An investigation of the endowment effect using a factorial design
Trust in government increased during the Covid‐19 pandemic in Australia and New Zealand
Using an online panel, we surveyed a representative sample of 500 each in Australia and New Zealand during July 2020, in the middle of the Covid‐19 pandemic. We find trust in government has increased dramatically, with around 80% of respondents agreeing government was generally trustworthy. Around three quarters agreed management of the pandemic had increased their trust in government. Over 85% of respondents have confidence that public health sc…
Competitive importance-performance analysis of an Australian wildlife park
The evolution of ‘Airbnb-tourism’
The value of self-stated attribute importance to overall satisfaction
A method for testing the effect of management interventions on the satisfaction and loyalty of national park visitors
Providing visitors with satisfying experiences is integral to park management. Research has inferred the determinants of satisfaction and loyalty through theorizing, observational studies, and statistical correlations. This article advocates randomized experiments as a complementary method for testing the causal effect of selected management interventions that change service quality on satisfaction and loyalty. An experiment using ranger presence…
Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia
Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
The impact of national park and Unesco world heritage site designations on visit intentions
Existing research finds inconclusive evidence of tourism benefits of designating new National Parks (NP) and UNESCO World Heritage sites (WHS). This research advances this ongoing discussion by using a randomised experiment to test causal effects of these common protected area designations on future visit intention among domestic tourists in Australia. It also tests for moderating effects exerted by tourist beliefs and advertising strategy. The s…
Who adopts the Airbnb innovation? An analysis of international visitors to Western Australia
Airbnb is the most prominent example of novel peer-to-peer networks in tourism. This new form of accommodation provision may alter demand structures in tourism destinations and has led to uncertainty amongst established accommodation providers and destination marketers. To gain a better understanding of Airbnb adopters, this paper systematically compares actual travel behaviour of Airbnb users in a specific destination with that of visitors stayi…
Is environmental impact assessment regulation a ‘burden’ to private firms
The influence of competition on visitor satisfaction and loyalty
An investigation of the endowment effect using a factorial design
Failure of auditors
This empirical study investigates the compliance of 344 C hinese listed companies with the A ccounting S tandard for E nterprises No. 20‐ B usiness C ombination , a mandatory reporting standard applicable to companies involved in business combinations. C hina has recently reformed its auditing sector, enabling private firms to provide auditing services. The results of the study show a low level of compliance by C hinese listed companies. While co…
Is environmental impact assessment regulation a ‘burden’ to private firms
Workplace Harassment — A Health Issue
This article describes the adverse health-related effects of racial and sexual harassment elicited from files held by the Western Australian Equal Opportunity Commission where the complainant has nominated sexual or racial harassment as a ground of discrimination. Those results are compared with publicly available data on work-related stress claims obtained from the Compendium of Workers' Compensation Statistics Australia 2004–06, arising from al…
HIV/Aids Information by African Companies
This article investigates the extent of Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome Disclosures (HIV/AIDSD) in online annual reports by 200 listed companies from 10 African countries for the year ending 2006. Descriptive statistics reveal a very low level of overall HIV/AIDSD practices with a mean of 6 per cent disclosure, with half (100 out of 200) of the African companies making no disclosures at all. Logistic regression an…
Visitor satisfaction analysis as a tool for park managers
Visitor satisfaction has been an important area for leisure research since the 1960s and more recently for park management. A number of approaches have been adapted from consumer research including importance-performance analyses, gap analyses, threshold performance targets and overall satisfaction. This paper reviews these approaches with respect to park management. It then draws on focus group research with protected area agency staff to obtain…
An investigation of the endowment effect using a factorial design
Predicting Visitor Satisfaction in Parks
Protected area managers are often interested in visitor satisfaction, a complex, multi-dimensional concept. This study of visitors to Kakadu National Park in Australia compares 2 approaches to predicting overall satisfaction and the intention to recommend the park. The first approach involves analyzing importance-performance measures on a range of visitor service quality items. The second approach involves measuring the desire and attainment of p…
The value of self-stated attribute importance to overall satisfaction
Competitive importance-performance analysis of an Australian wildlife park
Natural Environment Disclosures in the Annual Reports of Chinese Listed Entities
This paper analyzes the level of natural environment disclosure (NED) in the year ending 2007 annual reports of Chinese-listed companies. Using a simplified NED index that accommodates a developing country setting, the results show a low level of NED. Only 2% of sampled companies make disclosures for all eight basic environmental issues in the NED index. Larger companies and resource companies disclose significantly more NED. Clearly there is sco…
Failure of auditors
This empirical study investigates the compliance of 344 C hinese listed companies with the A ccounting S tandard for E nterprises No. 20‐ B usiness C ombination , a mandatory reporting standard applicable to companies involved in business combinations. C hina has recently reformed its auditing sector, enabling private firms to provide auditing services. The results of the study show a low level of compliance by C hinese listed companies. While co…
The influence of competition on visitor satisfaction and loyalty
A Benchmarking Method for Visitor Management by National Park Agencies
Performance evaluation has only recently entered the lexicon of national park visitor management, in response to accountability concerns, commercialization of services, and fiscal constraints. Benchmarking, as part of such evaluations, is widespread practice in the hospitality sector but has been slow making its way into park visitor management. As such, the aim of this article is to develop and apply benchmark importance-performance analysis (BI…
Evaluation of curriculum and student learning needs using 360 degree assessment
This research used a 360 degree assessment tool modelled from the competing values framework to assess the curriculum. A total of 100 Master’s of Business Administration students and 746 of their work colleagues completed the 360 degree assessment tool. The students were enrolled in a course on leadership and management. The results of the assessment demonstrated similar patterns of strengths and development needs between the mean self-assessment…
Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
A method for testing the effect of management interventions on the satisfaction and loyalty of national park visitors
Providing visitors with satisfying experiences is integral to park management. Research has inferred the determinants of satisfaction and loyalty through theorizing, observational studies, and statistical correlations. This article advocates randomized experiments as a complementary method for testing the causal effect of selected management interventions that change service quality on satisfaction and loyalty. An experiment using ranger presence…
Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia
Who adopts the Airbnb innovation? An analysis of international visitors to Western Australia
Airbnb is the most prominent example of novel peer-to-peer networks in tourism. This new form of accommodation provision may alter demand structures in tourism destinations and has led to uncertainty amongst established accommodation providers and destination marketers. To gain a better understanding of Airbnb adopters, this paper systematically compares actual travel behaviour of Airbnb users in a specific destination with that of visitors stayi…
The evolution of ‘Airbnb-tourism’
Growing the Volunteer Pool
There are ongoing management and societal challenges affecting volunteering participation. These place a premium on organizations identifying individuals that currently do not volunteer but have the willingness and capacity to do so, the “Potentials”. Supplementing the limited non-volunteer literature, we seek to quantify this potential volunteer pool using constructs aligned to the willingness, capability and availability dimensions from Meijs e…
Trust in government increased during the Covid‐19 pandemic in Australia and New Zealand
Using an online panel, we surveyed a representative sample of 500 each in Australia and New Zealand during July 2020, in the middle of the Covid‐19 pandemic. We find trust in government has increased dramatically, with around 80% of respondents agreeing government was generally trustworthy. Around three quarters agreed management of the pandemic had increased their trust in government. Over 85% of respondents have confidence that public health sc…
A two-dimensional approach to travel motivation in the context of the Covid-19 pandemic
Travel motivation has been discussed as an important topic in the tourism crisis literature. However, previous studies have largely focussed on demotivational factors in the context of crises. This study explores motivators and demotivators to travel during the COVID-19 pandemic. By interviewing potential tourists and tourism destination managers, this study finds evidence for a need of a two-dimensional reasoning that draws on Herzberg’s two-fac…
Quantifying spillover and halo effects
Analogous to side effects in medical research, spillover and halo effects refer to unintended effects of interventions. Tourism and research in related areas have only begun to acknowledge these exist. Future research should quantify their magnitude to enable cost–benefit analysis, for example of whether an intervention to reduce carbon footprint does so when the total effect of interventions is included. Utilizing data from an experiment aimed a…
Point-of-consumption interventions to promote virtuous food choices of tourists with self-benefit or other-benefit appeals
There is very limited research on point-of-consumption/point-of-purchase interventions to promote more ecological and healthier food choices among tourists. To fill this gap, this paper analyses the impact of different factual appeals including information about taste (placebo), nutrients, carbon footprints and distance of transportation on food choices of tourists at hotel salad buffets. The research pursued a randomised field experiment in two …
A cross-sectional international study shows confidence in public health scientists predicts use of Covid-19 non-pharmaceutical interventions
Building and maintaining confidence in public health scientists provides a key tool to manage pandemics. Credible, effectively communicative - and independent - medical and scientific leaders may be central to pandemic control success. For digital measures, trust in government and privacy protection is central. Political and social factors are important to understand successful public health policy implementation
The impact of national park and Unesco world heritage site designations on visit intentions
Existing research finds inconclusive evidence of tourism benefits of designating new National Parks (NP) and UNESCO World Heritage sites (WHS). This research advances this ongoing discussion by using a randomised experiment to test causal effects of these common protected area designations on future visit intention among domestic tourists in Australia. It also tests for moderating effects exerted by tourist beliefs and advertising strategy. The s…
Business (22 obras) · Psychology (17 obras) · Marketing (16 obras) · Geography (15 obras) · Computer Science (13 obras) · Diverse Aspects of Tourism Research (12 obras) · Political science (12 obras) · Tourism (11 obras) · Economic and Environmental Valuation (10 obras) · Advertising (8 obras)