M Elakkiya
Dados Biográficos
| ID | 8428966 |
|---|---|
| NOME | M Elakkiya |
| PRENOMES | M |
| SOBRENOME | Elakkiya |
| ASSINATURA | ELAKKIYA M |
| AFILIAÇÕES | Periyar University |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAÇÕES | 0 |
| TOTAL COMO AUTOR | 1 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2024 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2024 |
| ÍNDICE H | 0 |
Relationship Between E-Banking, Customer Satisfaction and Customer Loyalty
The goal of this research is to analyse the relational impact between e-banking service quality, customer satisfaction and customer loyalty. Questionnaire was used as the research instrument to evaluate the dimensions of relations and distributed among the e-banking Chennai customers. Using simple random sampling technique, 240 samples were collected from the customers located in Chennai city. For the data analysis, SPSS Software version-28 was u…
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Relationship Between E-Banking, Customer Satisfaction and Customer Loyalty
The goal of this research is to analyse the relational impact between e-banking service quality, customer satisfaction and customer loyalty. Questionnaire was used as the research instrument to evaluate the dimensions of relations and distributed among the e-banking Chennai customers. Using simple random sampling technique, 240 samples were collected from the customers located in Chennai city. For the data analysis, SPSS Software version-28 was u…
Business (1 obras) · Business administration (1 obras) · Consumer Behavior and Marketing Influence (1 obras) · Customer advocacy (1 obras) · Customer delight (1 obras) · Customer Equity (1 obras) · Customer retention (1 obras) · Customer satisfaction (1 obras) · Loyalty (1 obras) · Loyalty business model (1 obras)