Bernadette M Watson
Dados Biográficos
| ID | 90567 |
|---|---|
| NOME | Bernadette M Watson |
| PRENOMES | Bernadette M |
| SOBRENOME | Watson |
| ASSINATURA | WATSON B M |
| AFILIAÇÕES | The University of Queensland |
| ORCID | 0000-0003-2419-7752 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 39 |
| TOTAL DE CITAÇÕES | 80 |
| TOTAL COMO AUTOR | 39 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1999 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 5 |
Balancing Good Medicine and Good Communication
In this study, we explore communication between doctors and patients in health consultations from the doctor's perspective. Traditionally, health communication research has focused on patient perspectives and interpersonal issues in the health context. We argue that, although patient perspectives are important and there are interpersonal aspects, intergroup issues are more salient, and we need to also consider the doctor's views on the health con…
If doctors ask me to talk, I will talk”
Mainland Chinese students’ psychological adaptation to Hong Kong
Mainland Chinese students (MCSs) represent the largest non-local student group in Hong Kong and their adaptation experiences require more research attention than exists.This study investigates MCSs' psychological adaptation to Hong Kong with a language and social psychological approach by invoking Communication Accommodation Theory (CAT) and Willingness to Communicate in a Second Language (L2 WTC).Survey results were collected from 372 MCSs study…
The role of L2 WTC and accommodative encounters with locals in Mainland Chinese students’ sociocultural adaptation to Hong Kong
202603 bcch
Exploring Foreign Domestic Workers’ Perceived Contextual Factors That Influence Their Participation in Medical Consultations
Foreign domestic workers have reported various health problems after moving to Hong Kong, which suggests the need for them to seek medical attention. Yet, much uncertainty exists about their perception of healthcare experiences as patients, particularly how they perceive their communication with ethnic-discordant healthcare providers. Drawing on foreign domestic workers' perspectives, we extracted non-interpersonal factors from Street's ecologica…
Metaphorical language and psychopathological symptoms
This study establishes symptom-level metaphor usage patterns as a previously overlooked but interesting avenue in trauma evaluation, treatment, and research. While the study is confined to a single context, it nevertheless reveals the potential for metaphor research findings to be incorporated as useful materials in psychology education and therapist training
Obituary
Sentinel Events and Miscommunication What do we know in 2021
The paper explored the extent to which hospital appointed official root cause analysis (RCA) panels consider antecedent and proximal events when they investigate communication related sentinel events (CRSEs) in hospitals. It also explored which CRSEs are most common in the hospital setting in Hong Kong and the communication modes most commonly associated with CRSEs. The data consisted of Risk Alert and Annual Report on SEs issued by the Hong Kong…
The role of language use and communication in Mainland Chinese students’ cross-cultural adaptation to Hong Kong
Mainland Chinese students' (MCSs') cross-cultural adaptation experiences in Hong Kong have remained under-researched. Our study investigates this phenomenon with a language and social psychology approach and explores the role of Cantonese ability and communication with locals. We invoked Communication Accommodation Theory (CAT) to investigate the intergroup communication between MCSs and locals. Thematic analysis of ten semi-structured interviews…
Metaphors and trauma
How Do Patients Define Satisfaction? The Role of Patient Perceptions of Their Participation and Health Provider Emotional Expression
Patient satisfaction is important to patient outcomes. Previous attempts to conceptualize satisfaction have often taken an atheoretical approach and focused on doctors' communication skills. Patients are becoming more active health consumers involved in their health care and current definitions of patient satisfaction may not accurately reflect patient expectations about their health consultations. Earlier research found that meeting patients' em…
Interactional Adjustment
Interactional adjustment refers to people’s tendency to adjust, or adapt, their communication behavior in social interactions. In recent years, three distinctive approaches to this topic that have featured prominently in the Journal of Language and Social Psychology are communication accommodation theory (CAT), language style matching (LSM), and discursive psychology using conversation analysis (DPCA). In this article, we provide a review of thes…
Playback
The current study examined a role-related difference in the use of playback (one form of repetition) in medical discourse. We adopted a language and social psychology approach and invoked communication accommodation theory (CAT) to explore this discourse. Thirty doctor/older adult dyads were recorded and transcribed verbatim. Findings suggested that the deployment of repetition is a strategy used by the addresser to either complement or converge …
Assessing Communication Behaviours of Hospital Pharmacists
Pharmacists need effective communication skills to provide high-quality patient care. To date, little has been published about hospital pharmacists’ communication behaviours, most is atheoretical, and has not studied patients and pharmacists as a dyad. We investigated how well pharmacists’ and patients’ perspectives of their shared conversation aligned, and how closely these perspectives matched that of an outsider (observer). We invoked communic…
Perspectives on Suicide Prevention Amongst Members of Christian Faith-Based Organizations
Intergroup Communication
Intergroup relations have been studied systematically for more than 60 years and have become embedded in mainstream communication studies. The intergroup communication (IGC) approach provides a crucial level of understanding beyond the interpersonal and the societal, highlighting the interconnections and mutual influences between groups and individuals. In this paper, we briefly describe the main features and history of IGC, pointing to ways of m…
Travelers’ Health Risk Perceptions and Protective Behavior
Although the significance of travel health risks is well documented, the process through which people assess their vulnerability and ultimately take on preventive measures needs clarification. The purpose of this article is to better understand factors underlying travelers’ health risk perceptions and their protective behavior. Using the health psychology literature, a conceptual model that incorporates multilevel psychological constructs was tes…
‘You don’t know what’s going on in there’
In contemporary Western society, the concept of risk is mostly linked related to negative or undesirable outcomes and used to explain unusual or abnormal events that have harmful consequences. Working in a poststructuralist framework, in this article we examine how risk shapes interactions between midwives and pregnant women in the context of public hospitals in Australia. We draw on data from an observational study of clinical encounters in thre…
Investigating strategies used by hospital pharmacists to effectively communicate with patients during medication counselling
BACKGROUND: Medication counselling opportunities are key times for pharmacists and patients to discuss medications and patients' concerns about their therapy. Communication Accommodation Theory (CAT) describes behavioural, motivational and emotional processes underlying communication exchanges. Five CAT strategies (approximation, interpretability, discourse management, emotional expression and interpersonal control) permit identification of effec…
Intergroup Communication
Intergroup communication reflects a way of looking at communication among members of different social categories or groups (ethnicity, gender, age, health status, organizational membership, etc.), and the ways in which social identities, attitudes, and motivations influence and are negotiated in communication. The field has multidisciplinary origins, and it is diverse in theory and eclectic in methodology. This entry gives a broad overview of the…
An exploration of how health care professionals understand experiences of deafness
Findings from recent deaf education intervention programmes with health care professionals emphasise the importance of sociocultural dimensions of medicine, pointing to the need to further investigate health professionals’ current understandings of deafness. Situated within a social constructionist and critical realist framework, we investigated health professionals’ understandings of deafness and experiences of providing health services in Austr…
Communication in open disclosure conversations about adverse events in hospitals
Creating Deaf-Friendly Spaces for Research
In this article, we provide a reflexive account of the first author’s experience of designing and using an inclusive online forum to conduct research with people living in Australia with deafness or hearing loss. We reflect on the personal, institutional, pragmatic, and ontological influences on the project and how we managed these influences when they conflicted. In recounting this experience, we highlight the productive and restrictive aspects …
Understanding the Health Communication Process
The articles presented in this special issue bring attention to important sociocultural variables and language strategies present in the ever-changing and complex health care system. These articles were selected from the health communication symposium of the 14th International Conference of Language and Social Psychology held in Hawaii in 2014. The articles each concentrate on different aspects of health communication and employ different theoret…
Communication between hospital doctors
Intergroup communication between hospital doctors
Communication accommodation between patients and health professionals
This paper examines the relationship between remembered language behaviour and evaluations of interactions between patients and health professionals in hospital settings. One hundred and thirty‐four participants rated 16 descriptions of conversations on 13 items derived from Communication Accommodation Theory (CAT). A thematic analysis of the descriptions had suggested more interpersonal themes for the descriptions of satisfying interactions, and…
Patients' Interactions with Health Providers
Two studies investigated interactions between health providers and patients, using Semin and Fiedler's linguistic category model. In Study 1 the linguistic category model was used to examine perceptions of the levels of linguistic intergroup bias in descriptions of conversations with health professionals in hospitals. Results indicated a favourable linguistic bias toward health professionals in satisfactory conversations but low levels of linguis…
Developments in Health Communication in the 21st Century
In this article, five papers that formed the Special Issue for the fourth International Association of Language and Social Psychology Taskforce on health communication are revisited. Our starting point is Gallois's epilogue and the six themes she identified from those papers. These themes are invoked to explore where health communication is moving in the 21st century. Burgeoning work on intergroup communication in this context, patient voice, min…
Communication between hospital doctors
The role of language use and communication in Mainland Chinese students’ cross-cultural adaptation to Hong Kong
Mainland Chinese students' (MCSs') cross-cultural adaptation experiences in Hong Kong have remained under-researched. Our study investigates this phenomenon with a language and social psychology approach and explores the role of Cantonese ability and communication with locals. We invoked Communication Accommodation Theory (CAT) to investigate the intergroup communication between MCSs and locals. Thematic analysis of ten semi-structured interviews…
How Patients Perceive Their Doctors' Communication
By emphasizing the value of health professionals' communication skills in creating positive health care experiences, researchers have tended to study health communication as an interpersonal encounter. Interactions in the health context, though, are inherently intergroup. Using the language and social psychology approach, this study emphasizes those intergroup features of health communication. We used mixed methods and applied communication accom…
Perspectives on Suicide Prevention Amongst Members of Christian Faith-Based Organizations
Mainland Chinese students’ psychological adaptation to Hong Kong
Mainland Chinese students (MCSs) represent the largest non-local student group in Hong Kong and their adaptation experiences require more research attention than exists.This study investigates MCSs' psychological adaptation to Hong Kong with a language and social psychological approach by invoking Communication Accommodation Theory (CAT) and Willingness to Communicate in a Second Language (L2 WTC).Survey results were collected from 372 MCSs study…
Impact of Identity on Support for New Roles in Health Care
Identity threat can be understood from a social identity perspective where people interrelate based on group memberships. Language use may indicate the presence of identity threat. We explored reactions of doctors to planned expanded roles for nurses to perform gastrointestinal endoscopy in Australia. Specialist doctors have traditionally performed endoscopic procedures, yet the level of doctor support for nurse endoscopy is relatively unknown. W…
Self-Stigma, Perceived Stigma, and Help-Seeking Communication in People with Mental Illness
People with mental illness (PWMI) often internalise negative beliefs (self-stigma) or anticipate external sources of stigma (perceived stigma). This study examines how the two types of stigma affect the willingness to communicate for help – such communication is a vital aspect of good patient care and treatment outcome. Seventy-two participants from different ethnic backgrounds who had experienced mental illness responded to an online survey abou…
Epilogue
This epilogue to the 30-year Commemorative Issue of the Journal of Language and Social Psychology draws on four articles represented in this Issue to demonstrate the role this journal, in conjunction with the International Association of Language and Social Psychology, has had in identifying, examining, and shaping a research agenda of socially significant issues. Exigencies of the 21st century are examined to offer predictions for the future of …
Complex Health Communication
The articles presented in this special issue represent key issues for current day health communication scholars. The articles were commissioned by the International Association of Language and Social Psychology Taskforce and presented at the 2008 International Communication Association in Montreal. Each article tackles a specific health dilemma and demonstrates the need for immediate but theoretically based interventions
The role of L2 WTC and accommodative encounters with locals in Mainland Chinese students’ sociocultural adaptation to Hong Kong
202603 bcch
An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach
Clinical handover is a key communication event in patient care and a major contributing factor in adverse events in hospitals. Current research on handover emphasizes communication skills training. We investigate the intergroup context and systemic factors of the hospital environment that also affect handover. We explore the responses of 707 health professionals about handover practice. We invoke Coupland and colleagues' integrative model of "mis…
Communication accommodation between patients and health professionals
This paper examines the relationship between remembered language behaviour and evaluations of interactions between patients and health professionals in hospital settings. One hundred and thirty‐four participants rated 16 descriptions of conversations on 13 items derived from Communication Accommodation Theory (CAT). A thematic analysis of the descriptions had suggested more interpersonal themes for the descriptions of satisfying interactions, and…
Patients' Interactions with Health Providers
Two studies investigated interactions between health providers and patients, using Semin and Fiedler's linguistic category model. In Study 1 the linguistic category model was used to examine perceptions of the levels of linguistic intergroup bias in descriptions of conversations with health professionals in hospitals. Results indicated a favourable linguistic bias toward health professionals in satisfactory conversations but low levels of linguis…
Organizational Communication
Organizational communication covers an eclectic mix of approaches, theories, and methodologies, developed within organizational settings or applied from other areas. The authors start their assessment of recent literature with 6 challenges for the field that have been delineated in previous reviews: (a) to innovate in theory and methodology, (b) to acknowledge the role of ethics, (c) to move from micro- to macrolevel issues, (d) to examine new or…
Communication in Medical Records
Communication failures in the complex environment of hospital care affect the quality of care and occurrence of inadvertent harm. This study investigated doctors' written communication using a sample of medical records, specifically doctors' progress notes, and the frameworks of social identity and communication accommodation theories. These records include standardized and stylized language, and are intended to record assessment and treatment of…
Intergroup communication between hospital doctors
Complex Health Communication
The articles presented in this special issue represent key issues for current day health communication scholars. The articles were commissioned by the International Association of Language and Social Psychology Taskforce and presented at the 2008 International Communication Association in Montreal. Each article tackles a specific health dilemma and demonstrates the need for immediate but theoretically based interventions
Epilogue
This epilogue to the 30-year Commemorative Issue of the Journal of Language and Social Psychology draws on four articles represented in this Issue to demonstrate the role this journal, in conjunction with the International Association of Language and Social Psychology, has had in identifying, examining, and shaping a research agenda of socially significant issues. Exigencies of the 21st century are examined to offer predictions for the future of …
Developments in Health Communication in the 21st Century
In this article, five papers that formed the Special Issue for the fourth International Association of Language and Social Psychology Taskforce on health communication are revisited. Our starting point is Gallois's epilogue and the six themes she identified from those papers. These themes are invoked to explore where health communication is moving in the 21st century. Burgeoning work on intergroup communication in this context, patient voice, min…
Time as a Key Topic in Health Professionals’ Perceptions of Clinical Handovers
Clinical handovers are an essential part of the daily care and treatment of hospital patients. We invoked a language and social psychology lens to investigate how different health professional groups discussed the communication problems and strengths they experienced in handovers. We conducted in-depth interviews with three different health professional groups within a large metropolitan hospital. We used Leximancer text analytics software as a t…
Self-Stigma, Perceived Stigma, and Help-Seeking Communication in People with Mental Illness
People with mental illness (PWMI) often internalise negative beliefs (self-stigma) or anticipate external sources of stigma (perceived stigma). This study examines how the two types of stigma affect the willingness to communicate for help – such communication is a vital aspect of good patient care and treatment outcome. Seventy-two participants from different ethnic backgrounds who had experienced mental illness responded to an online survey abou…
Tamar Murachver
Communication in open disclosure conversations about adverse events in hospitals
Creating Deaf-Friendly Spaces for Research
In this article, we provide a reflexive account of the first author’s experience of designing and using an inclusive online forum to conduct research with people living in Australia with deafness or hearing loss. We reflect on the personal, institutional, pragmatic, and ontological influences on the project and how we managed these influences when they conflicted. In recounting this experience, we highlight the productive and restrictive aspects …
Understanding the Health Communication Process
The articles presented in this special issue bring attention to important sociocultural variables and language strategies present in the ever-changing and complex health care system. These articles were selected from the health communication symposium of the 14th International Conference of Language and Social Psychology held in Hawaii in 2014. The articles each concentrate on different aspects of health communication and employ different theoret…
Communication between hospital doctors
How Patients Perceive Their Doctors' Communication
By emphasizing the value of health professionals' communication skills in creating positive health care experiences, researchers have tended to study health communication as an interpersonal encounter. Interactions in the health context, though, are inherently intergroup. Using the language and social psychology approach, this study emphasizes those intergroup features of health communication. We used mixed methods and applied communication accom…
Impact of Identity on Support for New Roles in Health Care
Identity threat can be understood from a social identity perspective where people interrelate based on group memberships. Language use may indicate the presence of identity threat. We explored reactions of doctors to planned expanded roles for nurses to perform gastrointestinal endoscopy in Australia. Specialist doctors have traditionally performed endoscopic procedures, yet the level of doctor support for nurse endoscopy is relatively unknown. W…
An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach
Clinical handover is a key communication event in patient care and a major contributing factor in adverse events in hospitals. Current research on handover emphasizes communication skills training. We investigate the intergroup context and systemic factors of the hospital environment that also affect handover. We explore the responses of 707 health professionals about handover practice. We invoke Coupland and colleagues' integrative model of "mis…
Intergroup Communication
Intergroup communication reflects a way of looking at communication among members of different social categories or groups (ethnicity, gender, age, health status, organizational membership, etc.), and the ways in which social identities, attitudes, and motivations influence and are negotiated in communication. The field has multidisciplinary origins, and it is diverse in theory and eclectic in methodology. This entry gives a broad overview of the…
An exploration of how health care professionals understand experiences of deafness
Findings from recent deaf education intervention programmes with health care professionals emphasise the importance of sociocultural dimensions of medicine, pointing to the need to further investigate health professionals’ current understandings of deafness. Situated within a social constructionist and critical realist framework, we investigated health professionals’ understandings of deafness and experiences of providing health services in Austr…
Travelers’ Health Risk Perceptions and Protective Behavior
Although the significance of travel health risks is well documented, the process through which people assess their vulnerability and ultimately take on preventive measures needs clarification. The purpose of this article is to better understand factors underlying travelers’ health risk perceptions and their protective behavior. Using the health psychology literature, a conceptual model that incorporates multilevel psychological constructs was tes…
‘You don’t know what’s going on in there’
In contemporary Western society, the concept of risk is mostly linked related to negative or undesirable outcomes and used to explain unusual or abnormal events that have harmful consequences. Working in a poststructuralist framework, in this article we examine how risk shapes interactions between midwives and pregnant women in the context of public hospitals in Australia. We draw on data from an observational study of clinical encounters in thre…
Investigating strategies used by hospital pharmacists to effectively communicate with patients during medication counselling
BACKGROUND: Medication counselling opportunities are key times for pharmacists and patients to discuss medications and patients' concerns about their therapy. Communication Accommodation Theory (CAT) describes behavioural, motivational and emotional processes underlying communication exchanges. Five CAT strategies (approximation, interpretability, discourse management, emotional expression and interpersonal control) permit identification of effec…
Intergroup Communication
Intergroup relations have been studied systematically for more than 60 years and have become embedded in mainstream communication studies. The intergroup communication (IGC) approach provides a crucial level of understanding beyond the interpersonal and the societal, highlighting the interconnections and mutual influences between groups and individuals. In this paper, we briefly describe the main features and history of IGC, pointing to ways of m…
Perspectives on Suicide Prevention Amongst Members of Christian Faith-Based Organizations
Psychology (36 obras) · Social Psychology (28 obras) · Medicine (17 obras) · Sociology (17 obras) · Political science (15 obras) · Language, Discourse, Communication Strategies (14 obras) · Health care (12 obras) · Social Psychology (11 obras) · Nursing (10 obras) · Patient-Provider Communication in Healthcare (10 obras)