Technology and Older Adults

Factors Affecting the Adoption of Automatic Teller Machines

Dados Bibliográficos

ID10121141
AutoresJanan A Smither (University of Central Florida, autor correspondente), Janan Al-Awar Smither, Curt C Braun (University of Idaho)
Ano1994
Volume121
Fascículo4
Páginas381-389
Data de publicação1994-10-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoThe Journal of General Psychology (JOURNAL)
Identificadores do periódicoISSN: 0022-1309 • E-ISSN: 1940-0888
EditoraTaylor & Francis (PUBLISHER • GB)
DOI10.1080/00221309.1994.9921212
PMID7815051
OpenAlexW2001641012
IdiomaEN
Citações recebidas5
Referências citadas1

Although technology can benefit service providers, caregivers, and the elderly, its application in an aging society can bring special challenges. This study looked at older adults' adoption of one technology that is highly prevalent in modern society--the automatic teller machine (ATM). The findings indicated that users and nonusers differed in mechanical reasoning skills and in attitudes toward ATM technology. Older adults with higher mechanical reasoning skills were more likely to be ATM users. Nonusers had more negative attitudes toward ATMs, and, among nonusers, those who had tried an ATM had more positive attitudes than those who had never tried one. The findings of this study are discussed in terms of factors that may affect the adoption of other technologies by older adults. Suggestions for increasing the acceptance of technologies by the elderly are also addressed

Affect (linguistics · Business · Service (business · Service provider · Marketing · Medicine · Psychology · Sharing Economy and Platforms · Technology Adoption and User Behaviour · Technology Use by Older Adults · Gerontology