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It’s Like Night and Day”

How Bureaucratic Encounters Vary across WIC, SNAP, and Medicaid

Dados Bibliográficos

ID10536728
AutoresCarolyn Barnes (0000-0003-1884-3148, autor correspondente), Carolyn Y Barnes (0000-0001-6841-5171, Duke University, autor correspondente), James Michener (0000-0002-7343-442X, Cornell University), Jamila Michener, Emily Rains (0000-0001-6053-8425, Louisiana State University)
Ano2023
Volume97
Fascículo1
Páginas3-42
Data de publicação2023-02-07
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoSocial Service Review (JOURNAL)
Identificadores do periódicoISSN: 0037-7961 • E-ISSN: 1537-5404
EditoraUniversity of Chicago Press (PUBLISHER • US)
DOI10.1086/723365
OpenAlexW4319341086
IdiomaEN
Citações recebidas28
Referências citadas46

Research characterizes public assistance programs as stigmatizing and stressful (e.g., psychological costs) but obscures differences across programs or the features of policy design that contribute to varied bureaucratic encounters. Using 83 interviews with Supplemental Nutrition Assistance Program (SNAP), Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), and Medicaid beneficiaries, and 60 interviews with staff from those programs, we examine how people differentiate their experiences across programs. We find that WIC staff members describe the program as facilitating, rather than constraining, personal interactions with clients. In contrast, SNAP and Medicaid workers report pressure to process clients expeditiously and accurately, leading several caseworkers to express frustration and suspicion of the information provided by recipients. WIC participants in all three programs described positive, supportive interactions with WIC staff and viewed the program as a source of social support. In contrast, participants reported stigmatizing encounters with SNAP and Medicaid staff and inaccessible caseworkers

Bureaucracy · Food insecurity · Food stamps · Medicaid · Political science · Supplemental Nutrition Assistance Program · Food Security and Health in Diverse Populations · Gender, Labor, and Family Dynamics · Health disparities and outcomes · Medicine · Nursing · Psychology

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Obras citantes distintas28
Citações por ano9,33
Intervalo de citações2023 - 2026 (4)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 28
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