Health providers' opinions on provider-client relations

A multi-centre study in four African countries was undertaken to test the acceptability and effectiveness of Health Workers for Change, a methodology to explore provider-client relations within a gender-sensitive context. This intervention addresses the interpersonal component of quality of care. The methodology, consisting of six workshops, was implemented by research teams in Zambia, Senegal, Mozambique and Uganda. It was found to be acceptable within in a range of cultural and primary health care settings. The workshops allowed difficult issues such as prejudice and bribery to be discussed openly, fostered problem solving and the development of practical plans to address problems that could strengthen district health systems.

Business · Context (archaeology) · Developing country · Economic growth · Geography · Health care · Interpersonal communication · Interpersonal relationship · Intervention (counseling) · Political science · Prejudice (legal term) · Public relations · Quality (philosophy) · Test (biology) · Global Maternal and Child Health · Healthcare Policy and Management · Medicine · Nursing · Primary Care and Health Outcomes · Psychology · Social Psychology

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• An assessment of the impact of Health Workers for Change in Avellaneda, Province of Buenos Aires, Argentina

  Open Access•Patricia Pittman, G Blatt et al.•Health Policy and Planning•2001

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• Introducing Health Workers for Change

  Open Access•A Haaland, Agnete G Haaland et al.•Health Policy and Planning•2001

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• Health Workers for Change as a health systems management and development tool

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• The importance of gender in defining and improving quality of care

  Open Access•Pamela Hartigan•Health Policy and Planning•2001

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• An evaluation of Health Workers for Change in seven settings

  Open Access•Washington Onyango-Ouma, Rose Laisser et al.•Health Policy and Planning•2001

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• Gender and innovation

  Open Access•Gry Agnete Alsos, Elisabet Ljunggren et al.•International Journal of Gender…•2013

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• Strengthening patient-centred communication in rural Ugandan health centres

  Open Access•Susan Nayiga, Deborah DiLiberto et al.•Evaluation•2014

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• Meeting the Sexual and Reproductive Health Needs of People Living with HIV

  Shalini Bharat, Vaishali Sharma Mahendra et al.•Reproductive Health Matters•2007

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• Strategies for gender-equitable HIV services in rural India

  Open Access•Gautam Sinha, David H Peters et al.•Health Policy and Planning•2009

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• Disrespectful and abusive treatment during facility delivery in Tanzania

  Open Access•Margaret E Kruk, Stephanie A Kujawski et al.•Health Policy and Planning•2018

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• As a clinician, you are not managing lab results, you are managing the patient

  Open Access•Clare Chandler, Clare I R Chandler et al.•Social Science & Medicine•2012

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• Antiretroviral therapy in Zambia

  Open Access•Lynette Louise Schumaker, Virginia Bond et al.•Social Science & Medicine•2008

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