Service Delivery and Civic Engagement

In the United Kingdom, the “New Labour” administration that came to power in 1997 has promoted two models of partnership between the state and the voluntary sector. The civic engagement model is based on the renewed interest among governments in the potential of voluntary organizations to contribute to the civic engagement of citizens. In the service delivery model, voluntary organizations are recruited to the task of delivering core social services. Drawing on data from disability-related voluntary organizations in Northern Ireland, this paper illustrates the impact of the service delivery partnership model on the development of voluntary action in the welfare field, and the relative paucity of resources allocated to participatory voluntary action and civic engagement. The consequent impact on the development of partnerships between the state and the voluntary sector is discussed

Business · Citizen journalism · Economics · General partnership · Management · Political science · Politics · Public relations · Service (business · Service delivery framework · Social Partnership · Social policy · Social Welfare · Turnover · Voluntary association · Voluntary sector · Welfare state · Community Development and Social Impact · Healthcare innovation and challenges · Nonprofit Sector and Volunteering · Finance · Marketing · Public Administration

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• Renegotiating state-third sector relations through collaborative partnerships

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• Talking Active Citizenship

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• Measuring a Nonprofit’s Civic Footprint

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• Comparing Thistles and Roses

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• Who to Serve? The Ethical Dilemma of Employment Consultants in Nonprofit Disability Employment Network Organisations

  Open Access•Stephen Thornton, Greg Marston•Australian Journal of Social Issues•2009

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• Implications of Welfare Reform

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• The Politics of Disablement

  Open Access•Michael Oliver, M H Oliver et al.•The Politics of Disablement…•1990

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• Charities, Authority and Disabled People

  Robert F Drake•Disability & Society•1996

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• The Ambiguous Role of Welfare Structures in Relation to the Emergence of Activism Among Disabled People

  Nicholas Acheson, Arthur Williamson•Disability & Society•2001

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• The Exclusion of Disabled People from Positions of Power in British Voluntary Organisations

  Robert F Drake•Disability & Society•1994

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• User Involvement in Community Care

  Open Access•Gerald Wistow, Marian Barnes•Public Administration•1993

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