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Interruptions, interventions, and innovations in social services during Covid ‐19 in Bangladesh

Dados Bibliográficos

ID12916635
AutoresKrittebas Paul (0000-0002-4090-2856, Shahjalal University of Science and Technology), Tulshi Kumar Das (0000-0002-3495-5900, Shahjalal University of Science and Technology, autor correspondente)
Ano2023
Volume18
Fascículo1
Data de publicação2023-12-22
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoAsian Social Work and Policy Review (JOURNAL)
Identificadores do periódicoISSN: 1753-1403 • E-ISSN: 1753-1411
EditoraWiley (PUBLISHER • GB)
DOI10.1111/aswp.12305
OpenAlexW4390113767
IdiomaEN
Citações recebidas1
Referências citadas29

The COVID‐19 pandemic affected almost all sectors including the social services in Bangladesh. The authorities struggled to provide services to the pandemic‐affected people who suddenly lost their jobs, falling into a state of poverty. This study aims to investigate interruptions, interventions, and innovations in government social services because of social policy responses during COVID‐19 considering different theoretical models of institutionalism. Following the qualitative method, the study conducted in‐depth interviews with 39 representatives of social service agencies that delivered services in the Sylhet district during the pandemic. The study finds that COVID‐19 interrupted social service programs leading to interventions and innovations based on the new situation that emerged. It reveals innovations like launching virtual service, introducing a hotline number for help seekers, creating WhatsApp and Messenger groups among the service providers, emphasizing community engagement, etc. in social services which seem to go along with the punctuated equilibrium model or the first‐order change that integrates new policies or innovations within the traditional institutional framework to deal better with the problems caused by COVID‐19. However, these initiatives were insufficient since pressing issues like mental health and domestic violence that substantially increased during COVID‐19 failed to draw the attention of the authorities

Business · Economic growth · Economics · Government (linguistics · Hotline · Political science · Poverty · Psychological intervention · Public relations · Service (business · Social Welfare · Sociology · Employment and Welfare Studies · Engineering · Homelessness and Social Issues · Law · Medicine · Nursing · Taxation and Compliance Studies · Marketing

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Obras citantes distintas1
Citações por ano1
Intervalo de citações2025 - 2025 (1)
Velocidade de citaçãorecent
Altamente citadoNão
Tipos de citaçãoNeutras: 1
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