Time, Narratives and Participation Frameworks in Software Troubleshooting

Epistemology · Intervention (counseling · Knowledge management · Linguistics · Narrative · Rationality · Situated · Sociology · Troubleshooting · Work (physics · Computer Science · Engineering · Information Systems Theories and Implementation · Open Source Software Innovations · Psychology · Software Engineering Techniques and Practices · Artificial Intelligence

• Diagnostic Decision Making in Oncology

  F Alby, C Zucchermaglio et al.•Mind Culture and Activity•2015

  Incluir item

• Remote Technical Support Requires Diagnosing the End User (Customer) as well as the Computer

  Jennifer M Allen, Leo Gugerty et al.•Human-Computer Interaction•2013

  Incluir item

• Diagnostic Work through Evidence-Based Guidelines

  Esther van Loon, Teun Zuiderent-Jerak et al.•Science as Culture•2013

  Incluir item

• Layers in Sorting Practices

  Open Access•Naja Holten Møller, Pernille Bjørn•Computer Supported Cooperative…•2011

  Incluir item

• Testing in the Wild

  Open Access•John Rooksby, Mark Rouncefield et al.•Computer Supported Cooperative…•2009

  Incluir item

• Presenting a united front at the dinner table

  Open Access•H Z Waring•Language in Society•2025

  Incluir item

• The business of talk

  Deirdre Boden•The business of talk•1994

  Incluir item

• Practices of Seeing Visual Analysis

  Charles Goodwin•The Handbook of Visual Analysis•2004

  Incluir item

• A Companion to Linguistic Anthropology

  Alessandro Duranti•A Companion to Linguistic…•2005

  Incluir item

• “When I come down I'm in the domain state”

  Open Access•Elinor Ochs, Patrick Gonzales et al.•Interaction and Grammar•1996

  Incluir item

• The Blackness of Black

  Charles Goodwin•Discourse, Tools and Reasoning•1997

  Incluir item

• Centers of Coordination

  L Suchman•Discourse, Tools and Reasoning•1997

  Incluir item

• Exploration and Exploitation in Organizational Learning

  James G March•Organization Science•1991

  Incluir item

• Imagination as Joint Activity

  K M Murphy•Mind Culture and Activity•2004

  Incluir item

• Reassembling the Social

  Bruno Latour•REASSEMBLING THE SOCIAL: AN…•2005

  Incluir item

• Embodied Practices of Engineering Work

  L Suchman•Mind Culture and Activity•2000

  Incluir item

• Narratives in the workplace

  Alessandra Fasulo, C Zucchermaglio•Text and Talk•2008

  Incluir item

• Configuring Awareness

  Open Access•C Heath, Marcus Svensson et al.•Computer Supported Cooperative…•2002

  Incluir item

• From Cards to Code

  Open Access•Adrian Mackenzie, Simon Monk•Computer Supported Cooperative…•2004

  Incluir item

• Participation, stance and affect in the organization of activities

  Open Access•Charles Goodwin•Discourse & Society•2007

  Incluir item

• Embodiment at the Interface

  F Alby, C Zucchermaglio•Research on Language and Social…•2007

  Incluir item

• The Organizational Accountability of Technological Work

  Open Access•G Button, W Sharrock•Social Studies of Science•1998

  Incluir item

• Talking about machines

  Julian E Orr•Talking about machines•1996

  Incluir item

• The Handbook of Visual Analysis

  T Van Leeuwen, Carey Jewitt•The Handbook of Visual Analysis•2004

  Incluir item

• Taking stock of naturalistic decision making

  Open Access•Raanan Lipshitz, Gary Klein et al.•Journal of Behavioral Decision…•2001

  Incluir item

• Cognition in Practice

  Open Access•Jean Lave•Cognition in Practice•1988

  Incluir item

• The 1987 Presidential Address Learning In School and Out

  Lauren Β Resnick, Lauren B Resnick•Educational Researcher•1987

  Incluir item

• Collaboration in web design

  Open Access•F Alby, C Zucchermaglio•Journal of Pragmatics•2008

  Incluir item

• Reconstructing Technologies as Social Practice

  Open Access•L Suchman, Jeanette Blomberg et al.•American Behavioral Scientist•1999

  Incluir item

• Otherness and the Actor Network

  Open Access•Nick Lee, Steve Brown•American Behavioral Scientist•1994

  Incluir item

• Professional Vision

  Open Access•Charles Goodwin•American Anthropologist•1994

  Incluir item