“Able to stop things from escalating” – Stakeholders’ perspectives of police, ambulance and mental health co-response to 911-mental health calls

Dados Bibliográficos

ID21372468
AutoresSilke Kuehl (0000-0001-9678-5962, Department of Psychological Medicine, University of Otago Wellington, New Zealand), Lucy Cooper (0000-0002-5006-2248, Department of Psychological Medicine, University of Otago Wellington, New Zealand), Susanna Every‐Palmer (0000-0001-6455-9741, Department of Psychological Medicine, University of Otago Wellington, New Zealand, autor correspondente)
Ano2025
Volume98
Fascículo1
Páginas167-184
Data de publicação2025-03-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoThe Police Journal Theory Practice and Principles (JOURNAL)
Identificadores do periódicoISSN: 0032-258X • E-ISSN: 1740-5599
EditoraSAGE Publications (PUBLISHER • US)
DOI10.1177/0032258x241253965
OpenAlexW4396939112
IdiomaEN
Citações recebidas2
Referências citadas36

This qualitative study explored New Zealand police, paramedic and mental health staff’s experiences of co-response (when these three agencies work together to respond to suicide/mental health-related crises) and how this compared to usual practice. Themes were identified from 24 in-depth interviews using thematic analysis. ‘ Dread, fear and failure’ encapsulated the reactions toward usual practice, characterized by fears of inadequate support, coercive measures, risk and poor outcomes. The ‘gamechanger’ co-response model provided police and paramedics with supportive and accessible mental health expertise. Participants felt safer and better able to provide person-and family-centered input. Continuation and extension of co-response models are recommended

Medical emergency · Mental health · Psychiatry · Applied Psychology · Child Abuse and Trauma · Emergency and Acute Care Studies · Medicine · Psychiatric care and mental health services · Psychology