Alienation in Pandemic-Induced Telework in the Public Sector

Dados Bibliográficos

ID21422706
AutoresCarey Doberstein (0000-0001-5106-8484, University of British Columbia, Vancouver, Canada, autor correspondente), Etienne Charbonneau (0000-0003-0194-2983, École nationale d’administration publique, Montreal, Canada)
Ano2022
Volume51
Fascículo4
Páginas491-515
Data de publicação2022-12-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoPublic Personnel Management (JOURNAL)
Identificadores do periódicoISSN: 0091-0260 • E-ISSN: 1945-7421
EditoraSAGE Publications (PUBLISHER • US)
DOI10.1177/00910260221114788
OpenAlexW4291003302
IdiomaEN
Citações recebidas16
Referências citadas67

Most of our knowledge of the benefits and costs of telework are based on self-selected workers who have worked remotely part-time. Full-time, pandemic-induced mass telework may present benefits and costs that differ from what was understood in the prior context. Informed by conservation of resources (COR) theory, this study examines the effect of pandemic-induced remote working on work alienation in the public sector with two Canadian surveys: a panel of teleworking public servants ( n = 605), and a representative sample of teleworking Canadians in public and private sectors ( n = 1001). Teleworkers who fit the “conscientious” personality profile were less alienated in their new teleworker status, and by contrast “extroverts” were more alienated than before the pandemic. We then examine the types of organizational adaptations that lower alienation, and find that more autonomy, avoiding micromanagement and promoting communication among employees is most promising

Alienation · Autonomy · Business · Context (archaeology) · Coronavirus disease 2019 (COVID-19) · Demographic economics · Economic growth · Economics · Pandemic · Political science · Private sector · Public relations · Public sector · Sociology · Telecommuting · Work (physics) · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Work-Family Balance Challenges · Workaholism, burnout, and well-being