Critical success factors for implementing a smart IoT-based decision framework in the water industry

The decentralized nature of information and the widespread use of mobile devices for accessing content make the water sector an excellent platform for using the Internet of Things (IoT) paradigm to streamline procedures, benchmark standards, and create a sustainable environment. Smart devices play an essential role in deploying digital solutions through IoT. They help connect the physical world with the digital universe and are regarded as fundamental entities within a network-integrated through IoT. The study provides a better understanding to assess the critical success factors (CSFs) for smart device implementation in the water sector. The factors are obtained from the literature and shortlisted with the help of experts using the Delphi method. Kappa statistics are used to further validate the experts' consensus. The significant factors identified were leadership, usability, cost of implementation, technology awareness, data privacy, interoperability and community partnership. Mental modeler software has been used to construct a fuzzy logic cognitive mapping of CSFs to represent causal reasoning in diagraphs. Scenario analysis was conducted for each CSF. The study provides recommendations for policymakers to develop precise strategies for integrating IoT in the water industry

Critical success factor · Delphi method · Engineering management · Human–computer interaction · Interoperability · Knowledge management · Process management · Usability · World Wide Web · Cognitive Science and Mapping · Computer Science · Engineering · Artificial Intelligence

• Validating an innovative real-time Delphi approach - A methodological comparison between real-time and conventional Delphi studies

  Open Access•Tobias Gnatzy, Johannes Warth et al.•Technological Forecasting and…•2011

  Incluir item

• The implementation leadership scale (ILS)

  Open Access•Gregory A Aarons, Mark G Ehrhart et al.•Implementation Science•2014

  Incluir item

• The Role of Leadership in a Digitalized World

  Open Access•Laura Cortellazzo, Elena Bruni et al.•Frontiers in Psychology•2019

  Incluir item

• Fuzzy cognitive maps

  Open Access•Bart Kosko•International Journal of…•1986

  Incluir item

• The Measurement of Observer Agreement for Categorical Data

  J R Landis, Gary G Koch•Biometrics•1977

  Incluir item

• Smart IoT Devices in the Home

  Open Access•Vijay Sivaraman, Hassan Habibi Gharakheili et al.•IEEE Technology and Society…•2018

  Incluir item

• Improving the practical application of the Delphi method in group-based judgment

  Open Access•Ian Belton, Alice Macdonald et al.•Technological Forecasting and…•2019

  Incluir item

• The Influence of Transformational Leadership and Leader Attitudes on Subordinate Attitudes and Implementation Success

  Open Access•Lauren R Farahnak, Mark G Ehrhart et al.•Journal of Leadership &…•2019

  Incluir item

• Scaling up small scale wastewater treatment systems in low- and middle-income countries

  Open Access•Ph Reymond, Philippe Reymond et al.•Utilities Policy•2018

  Incluir item

• Measuring nominal scale agreement among many raters

  Joseph L Flei, Joseph L Fleiss•Psychological Bulletin•1971

  Incluir item