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Systems thinking approach for analysing non-revenue water management reform in Malaysia

Dados Bibliográficos

ID21697264
AutoresChee Hui Lai (0000-0002-3533-8007, River Engineering and Urban Drainage Research Centre, Engineering Campus, Universiti Sains Malaysia 14300, Nibong Tebal, Penang, Malaysia, autor correspondente), David T Tan (0000-0003-4820-2878, International Institute for Global Health, United Nations University, Kuala Lumpur 56000, Malaysia), Ranjan Roy (0000-0003-3072-2162, Sher-e-Bangla Agricultural University), Ngai Weng Chan (0000-0003-3257-3922, School of Humanities, Universiti Sains Malaysia 11800, Penang, Malaysia), Nor Azazi Zakaria (River Engineering and Urban Drainage Research Centre, Engineering Campus, Universiti Sains Malaysia 14300, Nibong Tebal, Penang, Malaysia)
Ano2020
Volume22
Fascículo2
Páginas237-251
Data de publicação2020-04-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoWater Policy (JOURNAL)
Identificadores do periódicoISSN: 1366-7017 • E-ISSN: 1996-9759
EditoraIWA Publishing (PUBLISHER • GB)
DOI10.2166/wp.2020.165
OpenAlexW3012289259
IdiomaEN
Citações recebidas5
Referências citadas22

High volumes of non-revenue water (NRW) threaten water security in many developing countries. The traditional technocentric water management regime largely neglects social and systemic complexities that need to be addressed for successful reform. This paper explores the challenges of water sector reform and NRW reduction in Malaysia to identify possible drivers that can accelerate the NRW management reform. The analysis uses a system thinking approach, with key systemic relationships represented with causal loop diagrams (CLDs). Findings reveal that the NRW management reform is influenced by technical, environmental, economic, social, institutional, and corporate governance factors. Using the CLDs, leverage points that can accelerate NRW management reform are identified. Policies and strategies that can accelerate the NRW management reform in Malaysia are recommended: (1) water supply security and sustainable development must be emphasised as the main concern for water sector reform; (2) understanding of the socio-economic benefits of water tariff adjustment by stakeholders is necessary to build political alliances for water tariff increments; and (3) the newly privatised water services providers in Malaysia require an integrated NRW reduction plan to optimise the time taken for NRW reduction and at the same time, transforming their current human resources that were inherited from the previous public water utilities

Business · Corporate governance · Economics · Environmental economics · Non-revenue water · Revenue · Tariff · Water conservation · Water resources · Integrated Water Resources Management · Water Governance and Infrastructure · Water resources management and optimization · Water-Energy-Food Nexus Studies · Finance

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Obras citantes distintas5
Citações por ano1
Intervalo de citações2021 - 2025 (5)
Velocidade de citaçãorecent
Altamente citadoNão
Tipos de citaçãoNeutras: 5
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