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Eco-spiritual experience quality and tourist loyalty

A serial mediation model in Indonesian eco-spiritual destinations

Dados Bibliográficos

ID21723945
AutoresEka Fais Wahyuli (University of Brawijaya), Ananda Sabil Hussein (0000-0002-4030-1073, University of Brawijaya), Nanang Suryadi (0000-0003-0633-7176, University of Brawijaya), Noermijati Noermijati (0000-0003-3265-612X, University of Brawijaya), Mohd Hafiz Hanafiah (0000-0002-3378-7300, Universiti Teknologi MARA, autor correspondente)
Ano2025
Páginas1-25
Data de publicação2025-10-19
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoJournal of Ecotourism (JOURNAL)
Identificadores do periódicoISSN: 1472-4049 • E-ISSN: 1747-7638
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14724049.2025.2558957
OpenAlexW4415366116
IdiomaEN
Referências citadas70

This study investigates the behavioural mechanisms underlying tourists’ revisit intention within eco-spiritual tourism, focusing on the mediating roles of eco-spiritual image and destination attachment. A sequential mixed-methods approach was employed, starting with qualitative focus groups to develop a multidimensional eco-spiritual experience quality (ESEQ) scale, followed by a quantitative survey of 427 domestic visitors to the sacred eco-spiritual sites in Gunung Kawi, Indonesia. using Partial Least Squares Structural Equation Modelling (PLS-SEM) was employed to test the hypothesised relationships and mediation paths. Contrary to conventional expectations, ESEQ had no direct effect on behavioural intention. Instead, eco-spiritual image and destination attachment acted as key psychological mechanisms. The model revealed a significant serial mediation pathway in which ESEQ influenced behavioural intention through eco-spiritual image and destination attachment. Among four ESEQ dimensions: eco-mysticism enlightenment, sacred hospitality, eco-spiritual serenity, and holistic spiritual accessibility. Eco-spiritual image emerged as the strongest predictor of destination attachment and loyalty. The findings challenge traditional assumptions about experience-loyalty and underscore the role of emotional-spiritual resonance in shaping behavioural outcomes. For destination managers, fostering experiences that are symbolic, introspective, and spiritually congruent is crucial to cultivating visitor loyalty

Destinations · Indonesian · Mediation · Tourism · Diverse Aspects of Tourism Research · Halal products and consumer behavior · Religious Tourism and Spaces

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