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An empirical study of consumer video activism in China

Protesting against businesses with short videos

Dados Bibliográficos

ID21790239
AutoresZizheng Yu (0000-0002-5927-5784, Cardiff University, autor correspondente)
Ano2021
Volume14
Fascículo3
Páginas297-312
Data de publicação2021-07-03
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoChinese Journal of Communication (JOURNAL)
Identificadores do periódicoISSN: 1754-4769 • E-ISSN: 1754-4750
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/17544750.2020.1871390
OpenAlexW3119780706
IdiomaEN
Citações recebidas8
Referências citadas31

This article explores how Chinese consumers adopt short videos and short-video-based social media platforms (short-video-based [SVB] platforms) to safeguard their rights and interests. Bringing together the literature on SVB platforms and media practices and interviewing 56 interviewees in four groups that are involved in the consumer video activism process, I uncover the working mechanism behind this consumer video activism strategy: by uploading short video evidence to SVB platforms, Chinese consumers can bring increased attention—including that of the media and government departments—to bear on their experiences and demands. Thus, with the aid of media coverage and government intervention, businesses are forced to admit their faults and compensate consumers accordingly

Advertising · Business · China · Internet privacy · Interview · Political science · Social media · Upload · World Wide Web · Asian Culture and Media Studies · Computer Science · Gender, Feminism, and Media · Law · Media, Gender, and Advertising · Psychology

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Obras citantes distintas8
Citações por ano1,6
Intervalo de citações2021 - 2025 (5)
Velocidade de citaçãorecent
Altamente citadoNão
Tipos de citaçãoNeutras: 8
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