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The Effects of Frequency Knowledge on Consumer Decision Making

Dados Bibliográficos

ID2192244
AutoresJoseph W Alba (College of Business Administration), Howard Marmorstein
Ano1987
Volume14
Fascículo1
Páginas14
Data de publicação1987-06-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoJournal of Consumer Research (JOURNAL)
Identificadores do periódicoISSN: 0093-5301 • E-ISSN: 1537-5277
EditoraOxford University Press (OUP) (PUBLISHER)
DOI10.1086/209089
OpenAlexW2070277512
IdiomaEN
Citações recebidas38
Referências citadas10

The proposition is advanced that knowledge about the mere number of positive and negative attributes possessed by a brand is an important component of a consumer's knowledge structure. A series of experiments is presented that illustrates the unique character of frequency knowledge and its potential role in decision making. In general, it is shown that frequency knowledge can influence judgment and choice, particularly when other types of information have been poorly encoded, poorly remembered, or poorly understood

Business · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Marketing · Psychology

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Obras citantes distintas38
Citações por ano0,97
Intervalo de citações1987 - 2023 (37)
Velocidade de citaçãohistorical
Altamente citadoNão
Tipos de citaçãoNeutras: 25
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