Patient satisfaction and digital health in primary health care

A scoping review protocol

Dados Bibliográficos

ID22067068
AutoresPedro Bezerra Xavier (0000-0002-4212-1551, Universidade Federal do Rio Grande do Norte), Ísis de Siqueira Silva (0000-0002-2403-2504, Universidade Federal do Rio Grande do Norte, autor correspondente), Thaissa Hamana de Macedo Dantas (0000-0003-0509-8505, Universidade Federal do Rio Grande do Norte), Rayssa Horácio Lopes (0000-0001-7041-4792, Universidade Federal do Rio Grande do Norte), Aguinaldo José de Araújo (0000-0002-3697-1269, Universidade Federal do Rio Grande do Norte), Renan Cabral de Figueirêdo (0000-0001-5172-3733, Universidade Federal do Rio Grande do Norte), Severina Alice Da Costa Uchoa (0000-0002-2531-9937, Universidade Federal do Rio Grande do Norte)
Ano2024
Volume12
Páginas1357688-1357688
Data de publicação2024-07-31
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoFrontiers in Public Health (JOURNAL)
Identificadores do periódicoISSN: 2296-2565 • E-ISSN: 2296-2565
EditoraFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fpubh.2024.1357688
PMID39145169
OpenAlexW4401194316
IdiomaEN
Citações recebidas1
Referências citadas49

Introduction: Using digital health in primary health care (PHC) contributes to reducing costs and travel time, achieving global development goals, improving access, quality and longitudinality of care, and managing health crises. Its evaluation must go beyond the technical-operational aspects to include patient satisfaction, a key element in assessing the quality of care. Objective: To identify and map patient satisfaction (expectations, desires, cultural values) about the adoption of digital health strategies and assess their impact on the quality of care in PHC. Methods: The review will follow the recommendations proposed by the Joanna's Briggs Institute (JBI) manual, the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) and the methodology proposed by Arksey and O'Malley and Levac et al. and will be conducted in nine stages. The search will be conducted in health studies databases (MEDLINE via PubMed, EMBASE, CINAHL, Web of Science, and BVS), gray literature, and preprint repositories (Google Scholar and MedRxiv). Two reviewers will select the studies, and the third will analyze possible conflicts. The inclusion criteria comprise studies that have been made available in their entirety, whether they are primary studies or short communications, as well as the following materials extracted from the gray literature: preprints, manuals, government documents, books, guidelines, theses and dissertations. Exclusion criteria include literature reviews, abstracts, books, conference archives, letters to the editor, duplicates and opinion articles. Data will be analyzed by content analysis and inferential statistics. This protocol is registered on the Open Science Framework (OSF) under DOI 10.17605/OSF.IO/PUJDB. Results: The study aims to understand aspects related to the expectations, desires, and cultural values of patients from different countries, as well as the strengths and critical nodes of the use of digital health on the quality of care in PHC

Alternative medicine · CINAHL · Grey literature · Health care · Medical education · MEDLINE · Political science · Preprint · Psychological intervention · Systematic review · World Wide Web · Computer Science · Medicine · Mobile Health and mHealth Applications · Nursing · Patient Satisfaction in Healthcare · Psychology · Telemedicine and Telehealth Implementation