Whose skill is it anyway
Soft’ Skills and Polarization
Dados Bibliográficos
| ID | 2373348 |
|---|---|
| Autores | Irena Grugulis (0000-0001-7101-4299, University of Bradford), Steven Vincent (University of Leeds) |
| Ano | 2009 |
| Volume | 23 |
| Fascículo | 4 |
| Páginas | 597-615 |
| Data de publicação | 2009-12-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Work Employment and Society (JOURNAL) |
| Identificadores do periódico | ISSN: 0950-0170 • E-ISSN: 1469-8722 |
| Editora | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0950017009344862 |
| OpenAlex | W2051027958 |
| Idioma | EN |
| Citações recebidas | 46 |
| Referências citadas | 47 |
The skills that employers require are changing, with soft skills replacing technical ones. This article draws on two detailed case studies of outsourced public sector work, where these changes were particularly marked. Here, the new skills polarized the workforces. Highly skilled IT professionals were advantaged as soft skills gave them an additional dimension to their work, while benefit caseworkers with intermediate skills were disadvantaged since soft skills were presented as an alternative to technical competences. Women caseworkers suffered a double penalty, as not only were their technical skills devalued but many were confined to traditionally 'feminine' and unskilled work at the reception desk. Soft skills certainly aided the acknowledgement of women's skills but they did nothing to increase their value
Acknowledgement · Desk · Disadvantaged · Economic growth · Economics · Nothing · Pedagogy · Political science · Public relations · Skills management · Soft skills · Value (mathematics · Work (physics · Computer Science · Digital Economy and Work Transformation · Engineering · Labor Movements and Unions · Psychology · Social Psychology · Work-Family Balance Challenges · Mechanical Engineering
The Development of Soft Skills via In-person Training in Secondary Education
Higher Education’s Microcredentialing Craze
Youth Employability programmes in South Africa
Are Occupations “Bundles of Skills”? Identifying Latent Skill Profiles in the Labor Market Using Topic Modeling
Gender and Age in the Professions
Vol 9 No 2 (2019)
Young actresses’ experiences of work in the Italian theatrical sector
Diversity, Credibility and Cultural Labour as ‘Skill’
Rethinking labour migration
Puzzling Skills
More than just hands
Play your way into production
The Return to Caring Skills
Symbolic Interactions and the Development of Women Leaders in Higher Education
Constructivist analysis of cross-sectional data on varieties of skills
Soft skills assessment
Evidence of non-economic indicators as markers of success for youth in youth employability programs
Skills, training and development
What can research into graduate employability tell us about agency and structure
Balancing Narrow and Broad Public Service Professionalism
Policy and Gender in Adult Social Care Work
Resisting the soft skills discourse
Towards a Gendered Evaluation of (Highly) Skilled Immigration Policies in Europe
The emotional labour process
Research in Vocational Education and Training
Trade-based skills versus occupational capacity
Gendered Labour Migrations in Europe and Emblematic Migratory Figures
Recruitment initiatives aimed at increasing the gender diversity within Itec employment
Does Canada's Express Entry System Meet the Challenges of the Labor Market
Emotional labour in the collaborative data practices of repurposing healthcare data and building data technologies
Soft skills to enhance graduate employability
We are chameleons
Doing Identity with Style
Youth and hospitality work
Data Scientists' Identity Work
Occupations, the Missing Link? A New Theoretical and Methodological Approach to Product Markets, Skill and Pay
Social Skills, Workplaces and Social Remittances
Skill requirements in retail work
Deskilling emotional labour
Gender and the achievement of skilled status in the workplace
Wanted - straight talkers
Working on the edge
Ageing, skills and participation in work-related training in Britain
Constructions of the ideal elite employee
Transformation of the Finnish employee ideal in job advertisements from 1944 to 2009
Globalisation, Labour Market Transformation and Migrant Marginalisation
Training the Excluded for Work
Human Resource Management in Service Work
The Mismanagement of Talent
Two-Track Training
Capital Culture
Analysing Competence
New technology and changing organisational forms
The unbearable lightness of skill
Capital Culture
What is public service improvement
How Minorities Continue to Be Excluded from Equal Employment Opportunities
The consequences of assistant roles in the public services
Performing for the 'Customer
Paradoxes of Public Sector Customer Service
Why Not Ascription? Organizations' Employment of Male and Female Managers
Men and Women of the Corporation
Gender Trials
It Ain't What You Do, it's the Way that You Do it
Construction Skill and Skill Construction
Doing things right', or 'doing the right things'? Call centre migrations and dimensions of knowledge
Knowledge and the discourse of labour process transformation
Habitus and the practice of public service
PPPs and the Changing Public Sector Ethos
Glass Ceilings and Glass Escalators
Soft' Skills and Race
Where Do Women's Jobs Come from
Productivity and Skill at a Japanese Transplant and its Parent Company
Gender on a Jagged Edge
Sex Segregation in the Workplace
Change in the Benefits Agency
Emotional Labour and Sexual Difference in the Airline Industry
| Obras citantes distintas | 46 |
|---|---|
| Citações por ano | 3,07 |
| Intervalo de citações | 2011 - 2026 (16) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 46 |