If you are having a go at me, I am going to have a go at you
The Changing Nature of Social Relationships of Bank Work Under Performance Management
Dados Bibliográficos
| ID | 2374054 |
|---|---|
| Autores | Knut Laaser (0000-0002-3230-3423, University of Stirling, autor correspondente) |
| Ano | 2016 |
| Volume | 30 |
| Fascículo | 6 |
| Páginas | 1000-1016 |
| Data de publicação | 2016-12-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Work Employment and Society (JOURNAL) |
| Identificadores do periódico | ISSN: 0950-0170 • E-ISSN: 1469-8722 |
| Editora | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0950017015617686 |
| OpenAlex | W2232846663 |
| Idioma | EN |
| Citações recebidas | 20 |
| Referências citadas | 33 |
Over the last three decades work and employment in the private and public sector are increasingly subject to marketization processes. A defining feature of marketized employment is the rise of performance management systems (PMS). This article utilizes a novel framework of Sayer's moral economy approach and labour process theory to explore the changing nature of bank work and social relationships between branch managers and branch workers before and after the implementation of PMS in UK banks. This article illustrates how the social and moral texture of the social relationships between branch workers and their managers deteriorated after the implementation of PMS, resulting in the rise of hostile forms of engagement
Business · Economic growth · Economics · Economy · Marketization · Political science · Private sector · Process (computing · Public relations · Public sector · Sociology · Subject (documents · Work (physics · Housing, Finance, and Neoliberalism · Labor Movements and Unions · Law · Social Policy and Reform Studies · Social Work
The Moral Economy of Untasted Food
Labour process theory
Beyond technological determinism
(Re-)Politisierung der subjektorientierten Arbeitssoziologie
‘It’s as if I’m Worth Nothing’—Cost-Driven Restructuring and the Dignity of Long-Term Workers in Finland’s State-Owned Postal Service Company
Conflict and control in the contemporary workplace
New Glocal Forms of Financial Participation
Dirtying bank work
Feminized cultural capital at work in the moral economy
Ethics of care and co‐worker relationships in UK banks
Alienation in the Algorithmic Labour of Search Engine Optimisation Specialists
Lay Moralities of Young Workers and the Moral Economy of Service Labour
Targets and overwork
Contributive Injustice and Unequal Division of Labour in the Voluntary Sector
The Moral Economy of Solidarity
Between a Rock and a Hard Place
Going Underground
Moral economy, intermediaries and intensified competition in the labour market for function musicians
Unpacking the Service Triangle
The concept of the work situation in class analysis
The blackcoated worker
The Nature of Work
White-Collar Proletariat
The Great Transformation
Labor and Monopoly Capital
Moral economy and employment
Trouble at Work
The Moral Significance of Class
Why Things Matter to People
Moral Economy and Political Economy
Employment, technology and industrial relations in the UK clearing banks
You monitor performance at every hour’
You don't know what you've got till it's gone
Capitalism, Class Conflict, and the New Middle Class
Labour unionism in the financial services sector
The Conditions Promoting Compromise in the Workplace
The Social Relations of Production At the Point of Production
They can't be the buffer any longer
Restructuring Organisations, Changing People
Women in Banking
Financialization and the workplace
Theorizing financialization
Banks, bailouts and bonuses
The double indeterminacy of labour power
| Obras citantes distintas | 20 |
|---|---|
| Citações por ano | 2,22 |
| Intervalo de citações | 2017 - 2026 (10) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 20 |