Can Social Media Anti-abuse Policies Work? A Quasi-experimental Study of Online Sexist and Racist Slurs
Dados Bibliográficos
| ID | 2423945 |
|---|---|
| Autores | D Felmlee (0000-0003-4211-0489, Pennsylvania State University, autor correspondente), D Dellaposta (0000-0002-5307-413X, Pennsylvania State University), Paulina D C Inara Rodis (0000-0002-7783-2345, Pennsylvania State University), Stephen A Matthews (0000-0002-1645-4854, Pennsylvania State University) |
| Ano | 2020 |
| Volume | 6 |
| Data de publicação | 2020-01-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Socius Sociological Research for a Dynamic World (JOURNAL) |
| Identificadores do periódico | ISSN: 2378-0231 • E-ISSN: 2378-0231 |
| Editora | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/2378023120948711 |
| OpenAlex | W3047084620 |
| Idioma | EN |
| Citações recebidas | 7 |
| Referências citadas | 37 |
The authors use the timing of a change in Twitter's rules regarding abusive content to test the effectiveness of organizational policies aimed at stemming online harassment. Institutionalist theories of social control suggest that such interventions can be efficacious if they are perceived as legitimate, whereas theories of psychological reactance suggest that users may instead ratchet up aggressive behavior in response to the sanctioning authority. In a sample of 3.6 million tweets spanning one month before and one month after Twitter's policy change, the authors find evidence of a modest positive shift in the average sentiment of tweets with slurs targeting women and/or African Americans. The authors further illustrate this trend by tracking the network spread of specific tweets and individual users. Retweeted messages are more negative than those not forwarded. These patterns suggest that organizational 'anti-abuse' policies can play a role in stemming hateful speech on social media without inflaming further abuse
Criminology · Harassment · Opinion leadership · Political science · Psychological intervention · Public relations · Social media · Test (biology · Bullying, Victimization, and Aggression · Hate Speech and Cyberbullying Detection · Law · Psychology · Social Media and Politics · Social Psychology
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| Obras citantes distintas | 7 |
|---|---|
| Citações por ano | 1,4 |
| Intervalo de citações | 2021 - 2026 (6) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 7 |