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Organizational Conflict Resolution and Strategic Choice

Evidence from a Survey of Fortune 1000 Firms

Dados Bibliográficos

ID3584804
AutoresDavid B Lipsky (0000-0002-3938-4262), Amos Avgar (0000-0002-2656-0060), J Ryan Lamare (0000-0003-4935-2341, David B. Lipsky is the Anne Evans Estabrook Professor of Dispute Resolution (Emeritus) at the ILR School, Cornell University. Ariel C. Avgar is an Associate Professor at the ILR School, Cornell University. J. Ryan Lamare is an Associate Professor at the School of Labor and Employment Relations, University of Illinois, Urbana-Champaign, autor correspondente)
Ano2020
Volume73
Fascículo2
Páginas431-455
Data de publicação2020-03-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoIndustrial and Labor Relations Review (JOURNAL)
Identificadores do periódicoISSN: 0019-7939 • E-ISSN: 2162-271X
EditoraSAGE Publications Inc (PUBLISHER)
DOI10.1177/0019793919870169
OpenAlexW2761198328
IdiomaEN
Citações recebidas3
Referências citadas17

This article examines the strategic underpinnings of firms' use of alternative dispute resolution (ADR) practices. The authors argue that a firm's strategic orientation and commitment to ADR shape its adoption of dispute resolution techniques-such as mediation and arbitration. Firms vary in the benefits they seek to gain from adopting ADR practices, and firm-level use is affected by these anticipated benefits. The authors also propose a link between a firm's commitment to the diffusion, access, and their use of ADR, on the one hand, and employee usage on the other. They test their theory using survey data from Fortune 1000 corporations and identify four distinct strategic orientations toward ADR, which in turn help to explain use of ADR within firms. Finally, they also find that a firm's commitment to ADR is also shown to affect the firm's use of mediation and arbitration

Alternative dispute resolution · Arbitration · Business · Industrial organization · Mediation · Political science · Survey data collection · Test (biology) · Corporate Finance and Governance · Family Business Performance and Succession · Law · Management and Organizational Studies · Marketing

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  • Unraveling gender disparities in arbitrators' social networks

    Hee Man Park, Mark D Gough et al.•Equal Opportunities International•2025

  • Relational Exchange in Non-union Firms

    Open Access•Amos Avgar•Industrial and Labor Relations…•2021

  • The Transformation of American Industrial Relations

    Harry C Katz, Harry Charles Katz et al.•The Transformation of American…•1989

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    Owen M Fiss•The Yale Law Journal•1984

  • The Oxford Handbook of Conflict Management in Organizations

    Bernadine Van Gramberg, Greg Bamber et al.•Oxford Handbook of Conflict…•2014

  • Mediation

    Open Access•James A Wall, Ann Lynn•Journal of Conflict Resolution•1993

  • Sweatshops on Wheels

    Paula B Voos, Michael H Belzer•Industrial and Labor Relations…•2001

  • Justice or Just between Us? Empirical Evidence of the Trade-off between Procedural and Interactional Justice in Workplace Dispute Resolution

    Open Access•Zev J Eigen, Adam Seth Litwin•Industrial and Labor Relations…•2014

  • Emerging Systems for Managing Workplace Conflict

    Lisa Blomgren Bingham, David B Lipsky et al.•Industrial and Labor Relations…•2004

  • Bootstrapping Goodness-of-Fit Measures in Structural Equation Models

    Open Access•K A Bollen, Robert A Stine•Sociological Methods & Research•1992

Obras citantes distintas3
Citações por ano0,6
Intervalo de citações2021 - 2026 (6)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 3
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