Plataformas digitales del trabajo de cuidado doméstico remunerado en Colombia

El caso de Hogarú

Dados Bibliográficos

ID4518239
AutoresJeanny Lucero Posso Quiceno (0000-0003-2569-2421, Universidad del Valle), Suelen Emilia Castiblanco Moreno (0000-0003-4161-2460, University of La Salle), Javier A Pineda D (0000-0003-1183-7677, Universidad de los Andes)
Ano2024
Fascículo89
Páginas101-118
Data de publicação2024-07-02
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoRevista de Estudios Sociales (JOURNAL)
Identificadores do periódicoISSN: 0123-885X • E-ISSN: 1900-5180
EditoraUniversidad de los Andes (PUBLISHER • VE)
DOI10.7440/res89.2024.06
OpenAlexW4400280736
IdiomaES
Citações recebidas2
Referências citadas19

This article explores how digital platforms have changed working conditions and labor relations in domestic and care work in recent years. The study focuses on Hogarú, a digital platform in Colombia. Through a qualitative study involving interviews and focus groups, we analyze Hogarú's business model, along with the changes in working conditions for domestic workers compared to traditional employment methods. The study highlights two main findings. First, digital platforms can enhance domestic workers' bargaining power by raising awareness of their rights, professionalizing their work, promoting physical meeting spaces with other workers, providing ongoing training, and ensuring fundamental rights. Second, while digital platforms can shift the traditional labor relationship from one where the domestic worker directly offers care services to one managed by the company, power imbalances and low recognition of this work persist. This article offers insights into digital labor platforms from the perspective of the workers involved

Art · Humanities · Employment, Labor, and Gender Studies · Labor Law and Work Dynamics · Social Sciences and Policies