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Using E-mail for Personal Relationships

The Difference Gender Makes

Dados Bibliográficos

ID4753191
AutoresBonka Boneva (Carnegie Mellon University), Robert Kraut (Carnegie Mellon University), Robert E Kraut (0000-0002-8554-2137, Carnegie Mellon University), David Frohlich (0000-0003-3483-9915, Hewlett Packard Labs)
Ano2001
Volume45
Fascículo3
Páginas530-549
Data de publicação2001-11-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoAmerican Behavioral Scientist (JOURNAL)
Identificadores do periódicoISSN: 0002-7642 • E-ISSN: 1552-3381
EditoraSAGE Publications Inc (PUBLISHER)
DOI10.1177/00027640121957204
OpenAlexW1964241713
IdiomaEN
Citações recebidas67
Referências citadas35

Do the gender differences found when men and women maintain personal relationships in person and on the phone also emerge when they use electronic mail? Alternately, does e-mail change these ways of interacting? The authors explore the types of relationships women and men maintain by e-mail, differences in their e-mail use locally and at a distance, and differences in the contents of messages they send. The findings are based on qualitative and quantitative data collected during a 4-year period. These data suggest that using e-mail to communicate with relatives and friends replicates preexisting gender differences. Compared to men, women find e-mail contact with friends and family more gratifying. Women are more likely than men to maintain kin relationships by e-mail. They are more likely than men to use e-mail to keep in touch with people who live far away. Women's messages sent to people far away are more filled with personal content and are more likely to be exchanged in intense burst. The fit between women's expressive styles and the features of e-mail seems to be making it especially easy for women to expand their distant social networks

Electronic mail · Internet privacy · Phone · Computer Science · Digital Marketing and Social Media · Impact of Technology on Adolescents · Psychology · Social Media and Politics · Social Psychology

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Obras citantes distintas67
Citações por ano2,68
Intervalo de citações2001 - 2026 (26)
Velocidade de citaçãocurrent
Altamente citadoNão
Tipos de citaçãoNeutras: 64
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