Sensor-floors

Changing Work and Values in Care for Frail Older Persons

Dados Bibliográficos

ID5338032
AutoresSidsel Lond Grosen (0000-0003-1009-5085, Roskilde University, autor correspondente), Agnete Meldgaard Hansen (0000-0001-9867-7586, Roskilde University)
Ano2021
Volume46
Fascículo2
Páginas254-274
Data de publicação2021-03-01
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoScience Technology & Human Values (JOURNAL)
Identificadores do periódicoISSN: 0162-2439 • E-ISSN: 1552-8251
EditoraSAGE Publications Inc (PUBLISHER)
DOI10.1177/0162243920911959
OpenAlexW3005311061
IdiomaEN
Citações recebidas6
Referências citadas21

Based on an ethnographic study in a Danish residential care center, this article shows how the interplay of a sensor-floor technology and currently influential values of person-centeredness, privacy, and security in care transforms care work and care interactions between residents and care workers. Based on an understanding of care as realized in a heterogeneous collective of human and nonhuman actors, this article illustrates how new modes of monitoring and interpreting residents' care needs at a distance arise, and how a new organization of work focusing on quick and responsive care is established. These new care practices lead to conflicts between the values of privacy and security, to ambivalent experiences among care workers of simultaneously increased security and insecurity in work, and, paradoxically, also often to a decentering rather than person-centering of care. Instead of accommodating simultaneous compliance to the values of privacy, security, and person-centeredness, the use of the sensor-floors makes the tensions between these values continuously and loudly present in daily care practices

Ambivalence · Business · Care work · Danish · Elder care · Ethics of care · Ethnography · Political science · Public relations · Sociology · Digital Economy and Work Transformation · Emotional Labor in Professions · Engineering · Geriatric Care and Nursing Homes · Law · Medicine · Nursing · Psychology · Social Psychology