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Consumer Perceptions of Outreach and Marketing Strategies for Family Resource Centers

Dados Bibliográficos

ID6076977
AutoresJulie O''Donnell, Julie O’donnell (0000-0002-3617-5836, California State University, Long Beach), Julie O'Donnell, Jeanne M Giovannoni (University of California, Los Angeles)
Ano2000
Volume8
Fascículo2
Páginas71-89
Data de publicação2000-09-29
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoJournal of Community Practice (JOURNAL)
Identificadores do periódicoISSN: 1070-5422 • E-ISSN: 1543-3706
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j125v08n02_05
OpenAlexW2045787771
IdiomaEN
Citações recebidas1
Referências citadas11

Family Resource Centers (FRC) are designed to recruit, provide services to, and involve low-income residents in leadership roles. These centers should be accessible to all families in a community. However, it is often difficult to recruit residents who might be socially isolated or alienated from institutions to participate in services and program leadership. This study explored current, past, and potential consumers' perceptions of the methods of community outreach and reasons people might join or not join an FRC. Although the most commonly cited outreach strategy was “word-of-mouth” recruiting, a multifaceted outreach strategy is indicated. This strategy incorporates agency referral, community presentations, and use of the media. FRCs need to be aware of the reasons participants come to FRCs both to design appropriate services as well as to develop their recruiting plans and materials. Outreach strategies should also consider the fact that residents may fear a strange situation as well as the stigma of seeking services. Implications for practice are discussed

Agency (philosophy · Business · Medical education · Outreach · Perception · Political science · Public relations · Referral · Resource (disambiguation · Sociology · Child Welfare and Adoption · Family Business Performance and Succession · Intergenerational Family Dynamics and Caregiving · Medicine · Nursing · Psychology · Marketing

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    James E Everett, Kerry Christensen Homstead et al.•Social Work•2007

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    T W Hu, L R Snowden et al.•American Journal of Public Health•1991

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Obras citantes distintas1
Citações por ano0,05
Intervalo de citações2007 - 2007 (1)
Velocidade de citaçãohistorical
Altamente citadoNão
Tipos de citaçãoNeutras: 1
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