In the eye of the storm
Street‐level organizations in circumstances of democratic backsliding
Dados Bibliográficos
| ID | 6263735 |
|---|---|
| Autores | Anat Gofen (0000-0002-4438-8655, Hebrew University Jerusalem Israel, autor correspondente) |
| Ano | 2024 |
| Volume | 37 |
| Fascículo | S1 |
| Páginas | 153-169 |
| Data de publicação | 2024-10-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Governance (JOURNAL) |
| Identificadores do periódico | ISSN: 0952-1895 • E-ISSN: 1468-0491 |
| Editora | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/gove.12890 |
| OpenAlex | W4400902759 |
| Idioma | EN |
| Citações recebidas | 6 |
| Referências citadas | 106 |
Street‐level organizations (SLOs) play a key, but understudied, political role in democratic governance as they are responsible for the direct‐delivery of public services that are vital to the functioning of the state. To discuss the political role of SLOs in general, this study begins by identifying four SLO roles, which are conceptualized here by distinguishing policy‐sphere versus politics‐sphere and “SLOs‐as‐takers” versus “SLOs‐as‐makers.” SLOs' political role in a democratic backsliding and populism context is specified by distinguishing whether SLOs converge to, or diverge from, illiberal policies, and distinguishing reactive and proactive responses. Each of the four responses is elaborated by referring to how SLOs both influence, and are influenced by, populism and democratic backsliding. Shifting attention to the specific context of democratic erosion allows a more nuanced distinction between policy sectors and countries, as well as identifying the ways through which public service provision facilitates or inhibits democratic backsliding
Democracy · Geography · Meteorology · Political economy · Political science · Politics · Sociology · Storm · Employment and Welfare Studies · Law · Nonprofit Sector and Volunteering · Social Policy and Reform Studies
Governance in action
Conceptualizing the Street‐Level Bureaucrat Construct
Equity and equality in street-level public service delivery
Democratic backsliding and the populist challenge for public administration
The Organizational Dynamics of Bureaucratic Resistance to Undemocratic Pressures
Coping With Political‐Ideological Pressure
Red Tape
Street-Level Bureaucracy and Public Policy
How to prove, how to interpret and what to do? Uncertainty experiences of street-level tax officials
Public Service Performance and Trust in Government
Trust, Democracy and Governance
Social Capital, Impartiality and the Welfare State
Democratic Backsliding and Public Administration
When the State Meets the Street
Frontline organizations as experimental settings for policy change
Performance management from the bottom up
When street‐level implementation meets systemic corruption
Social conflict on the front lines of reform
“Fairness” in an unequal society
Recontextualizing street‐level bureaucracy in the developing world
Street‐level bureaucrats in a relational state
Public Administration Under Populist Rule
Social Traps and the Problem of Trust
Cops, Teachers, Counselors
Politics
The State, Legal Rigor, and the Poor
Patients of the State
Democratic Backsliding, Populism, and Public Administration
Policy Feedback Effects on Mass Publics
Translating politics into policy implementation
Street-level corruption in industrialized and developing countries
Understanding street-level managers’ compliance
Work and the welfare state
Trust in Government and Covid-19 Response Policy
How Covid-19 Has Affected Frontline Workers in Brazil
The Dilemma between Self-Protection and Service Provision under Danish Covid-19 Guidelines
Competing Emergencies
Against the Covid-19 Pandemic
Street-Level Bureaucrats at the Forefront of Pandemic Response
Street-Level Organizations at the Front Lines of Crises
Coping During Public Service Delivery
How Right-Wing Populists Influence Citizenship Education—Evidence from Poland
How social networks affect policy implementation
Welfare State Regimes and Caseworkers’ Problem Explanation
Toward a Theoretical Framework for Ethical Decision Making of Street-Level Bureaucracy
Reconsidering Policy Feedback
Populism and Public Administration
The Role of Power in Organizational Corruption
Guerrilla Employees
Corruption consolidation in local governments
Do tax officials use double standards in evaluating citizen‐clients? A policy‐capturing study among Dutch frontline tax officials
When bureaucratic expertise comes under attack
Working through the fog of a pandemic
Public Encounters
Gaming the system
Conflict, ambivalence, and the contested purpose of public organizations
Democratic Backsliding and Universities
Populism and administrative dysfunction
Resilience of democracies
When Effect Becomes Cause
Varieties of Participation in Public Services
Public Management for Populists
Stereotypes in Context
Corruption as Resource Transfer
Reflections on Street‐Level Bureaucracy
Traceable Tasks and Complex Policies
How street‐level dilemmas and politics shape divergence
Varieties of Policy Feedback Research
Exit, Voice, and Sabotage
Mind the Gap
The Necessity of Discretion
The Professional Agency Narrative—Conceptualizing the Role of Professional Knowledge in Frontline Work
On the Frontline of Global Inequalities
Street-Level Management
State Agent or Citizen Agent
Policy Work
The Anatomy of Democratic Backsliding
On Democratic Backsliding
Draining the Swamp? Populist leadership and corruption
Street‐level bureaucracy and democratic backsliding. Evidence from Poland
Public agency resilience in times of democratic backsliding
Serving many masters
Taking the bite out of administrative burdens
Serving quarreling masters
Institutional vulnerability and trust in public agencies
Populist government support and frontline workers' self‐efficacy during crisis
How street‐level bureaucrats become policy entrepreneurs
Trust‐based corruption networks
Understanding the Trap of Systemic Corruption
Parabureaucracy
The polity of implementation
An approach to the development of comparative cross-national studies of street-level bureaucracy
And the rest is implementation.’ Comparing approaches to what happens in policy processes beyond Great Expectations
Political Corruption and Social Trust
Street-Level Bureaucracy and Public Accountability
What Is Quality of Government? A Theory of Impartial Government Institutions
Backward Mapping
| Obras citantes distintas | 6 |
|---|---|
| Citações por ano | 6 |
| Intervalo de citações | 2025 - 2026 (2) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 6 |