The impact of the delegated management model of urban piped service delivery on water quality in Kisumu, Kenya

Dados Bibliográficos

ID6459479
AutoresLorna Grace Okotto (0000-0003-0109-3942), Joseph Okotto-Okotto (0000-0002-4656-8369), Peggy Wanza (0000-0003-3195-8054), Jim Wright (0000-0002-8842-2181)
Ano2025
Volume96
Páginas102010-102010
Data de publicação2025-07-21
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoUtilities Policy (JOURNAL)
Identificadores do periódicoISSN: 0957-1787 • E-ISSN: 1878-4356
EditoraElsevier BV (PUBLISHER)
DOI10.1016/j.jup.2025.102010
OpenAlexW4412508380
IdiomaEN
Citações recebidas1
Referências citadas23

Delegated management (DMM) is a water service delivery model, whereby micro-operators financially and operationally manage underserved areas of a piped network. This post-hoc evaluation aimed to assess the impact of DMM on water safety. Kiosk and household stored water in DMM and matched control areas were tested for microbiological quality, showing comparable, substantial post-collection contamination. DMM increased household piped connections, reducing the need for household water storage and thereby post-collection contamination. However, DMM kiosk users remain exposed to recontaminated water. DMM remains a viable service delivery model, but other strategies are needed to address post-collection contamination of household stored water

Business · Economics · Environmental economics · Environmental planning · Geography · Operations management · Quality (philosophy · Service (business · Service delivery framework · Service quality · Water resource management · Child Nutrition and Water Access · Environmental Science · Poverty, Education, and Child Welfare · Urban and Rural Development Challenges · Marketing