Strategic responses of microfinance institutions to the Coronavirus disease (Covid-19) crisis in Ghana

Dados Bibliográficos

ID7744342
AutoresT Yeboah (0000-0002-3284-8976, Hydroacoustics (United States), autor correspondente), Ernestina Fredua Antoh, Emmanuel Kumi (0000-0001-8318-8499, Twitter (United States))
Ano2022
Volume32
Fascículo1
Páginas112-127
Data de publicação2022-01-02
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoDevelopment in Practice (JOURNAL)
Identificadores do periódicoISSN: 0961-4524 • E-ISSN: 1364-9213
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/09614524.2021.1991890
OpenAlexW3212672656
IdiomaEN
Citações recebidas2
Referências citadas14

This paper examines the impacts of COVID-19 on MFI operations and the response measures taken by MFIs in Ghana. Data from interviews shows that MFIs are faced with operational difficulties as a result of the crisis: inability to disburse new loans and collect loan repayments which is leading to increase in portfolios at risk, increased operational costs, and bottlenecks with non-financial service delivery. Reduction in lending and rescheduling of outstanding loan repayments, adoption of flexible working arrangements, and use of digital technologies are key response measures taken by the MFIs although the scale of implementation differed considerably by contextual factors

2019-20 coronavirus outbreak · Business · Disease · Economic growth · Economics · Financial system · Geography · Loan · Microfinance · Service delivery framework · FinTech, Crowdfunding, Digital Finance · Medicine · Microfinance and Financial Inclusion · Urban and Rural Development Challenges · Finance · Marketing