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Implementing Jobs

The Functions of Frontline Workers

Bibliographic Data

ID10537138
AuthorsJan L Hagen (corresponding author), Ling Wang (0000-0002-5015-7706)
Year1994
Volume68
Issue3
Pages369-385
Publication date1994-09-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueSocial Service Review (JOURNAL)
Journal identifiersISSN: 0037-7961 • E-ISSN: 1537-5404
PublisherUniversity of Chicago Press (PUBLISHER • US)
DOI10.1086/604064
OpenAlexW2080226434
LanguageEN
Citations received6

Frontline workers fulfill a critical role in the implementation of the Job Opportunities and Basic Skills Training (JOBS) program, a welfare employment program authorized under the Family Support Act of 1988. This study of frontline workers finds that workers perceived their agencies as emphasizing the opportunities available to clients under the JOBS program rather than clients' obligations to participate in the program. In addition, these workers viewed the supply of most education, training, and employment services as adequate to serve JOBS participants. However, at the time of the study, states were required to serve only 7 percent of the nonexempt Aid to Families with Dependent Children caseload in the JOBS program, and some states were only beginning to enroll clients into services

Business · Economics · Job training · Labour economics · Pedagogy · Political science · Public relations · Welfare · Gender, Labor, and Family Dynamics · Medicine · Nursing · Psychology · Social Policy and Reform Studies

  • Linking Passive and Active Representation

    Norma M Riccucci•Journal of Public Administration…•2004

  • Case management practices, participants' responses, and compliance in welfare-to-work programs

    David Weaver, David B Weaver et al.•Social Work Research•1997

  • Interorganizational Cooperation and the Implementation of Welfare Reform

    Open Access•Edward T Jennings, Dale Krane•Review of Policy Research•1998

  • Work and Social Support

    Open Access•Christian Kullberg•Affilia•2004

  • The Participants' Perspective on the Job Opportunities and Basic Skills Training Program

    Jan L Hagen, Liane V Davis•Social Service Review•1995

  • Self-Employment as a Social and Economic Development Intervention for Recipients of AFDC

    Salome Raheim, Catherine Alter et al.•Journal of Community Practice•1998

Unique citing works6
Citations per year0.19
Citation span1995 - 2004 (10)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 6

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