Client Violence toward Social Workers
The Role of Management in Community Mental Health Programs
Bibliographic Data
| ID | 10550315 |
|---|---|
| Authors | Peggy Spencer (Catholic Charities, corresponding author), P C Spencer, Stephan B Munch (0000-0001-7471-5429, Rutgers, the State University of New Jersey), S Munch |
| Year | 2003 |
| Volume | 48 |
| Issue | 4 |
| Pages | 532-544 |
| Publication date | 2003-10-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0037-8046 • E-ISSN: 1545-6846 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/sw/48.4.532 |
| PMID | 14620110 |
| OpenAlex | W2107788551 |
| Language | EN |
| Citations received | 23 |
| References cited | 1 |
With the shift in mental health treatment from psychiatric hospitals to community agencies, mental health workers provide outreach interventions to clientele with increasingly acute psychiatric disorders in their neighborhoods and residences. This article examines job-related, client-perpetrated threats or physical violence against social workers in general, and community outreach mental health professionals in particular. The article highlights the critical role of supervisors and administrators in community mental health programs in developing proactive prevention and postincident response policies and procedures that create an organizational climate of safety awareness, training, and psychological support to traumatized worker-victims. Recommendations for macro-level intervention are proposed, and implications for social work education and the profession are addressed
Crisis intervention · Intervention (counseling · Mental health · Outreach · Political science · Psychiatry · Psychological intervention · Public relations · Healthcare Decision-Making and Restraints · Medicine · Nursing · Psychology · Social Work Education and Practice · Workplace Violence and Bullying · Social Work
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| Unique citing works | 23 |
|---|---|
| Citations per year | 1,35 |
| Citation span | 2009 - 2026 (18) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 23 |