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Myths and Misinformation

An Analysis of Text Messages Sent to a Sexual and Reproductive Health Q&A Service in Nigeria

Bibliographic Data

ID10797387
AuthorsAnn K Blanc (Vice President and Program Director, Poverty, Gender, and Youth Program Population Council One Dag Hammarskjold Plaza New York NY 10017, corresponding author), Kimberly Glazer (Graduate Student Brown University School of Public Health Providence RI), Kimberly B Glazer (0000-0002-3318-9802, Brown University), Uju Ofomata‐Aderemi (Programme Director OneWorld UK London), Fadekemi Akinfaderin‐Agarau (Executive Director Education as a Vaccine (EVA) Abuja Nigeria)
Year2016
Volume47
Issue1
Pages39-53
Publication date2016-03-01
Open AccessYes
TypeARTICLE
VenueStudies in Family Planning (JOURNAL)
Journal identifiersISSN: 0039-3665 • E-ISSN: 1728-4465
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1728-4465.2016.00046.x
PMID26952714
OpenAlexW2293507210
LanguageEN
Citations received4
References cited8

The almost 50 million young people aged 10–24 in Nigeria face many challenges to their sexual and reproductive health (SRH). MyQuestion is a platform that allows young people to ask SRH questions via text message. Trained counselors provide responses using a database of answers to frequently asked questions or customized replies. We analyze the content of more than 300,000 text messages received by the service since 2007 to address three questions: which health topics are most frequently submitted to the MyQuestion service; what kinds of questions are asked about these topics; and what language is used to convey the questions? We find a substantial unmet need for basic SRH information, with users’ questions communicated in ways that convey considerable confusion, misinformation, and urgency. The analysis can be used to improve similar Q&A services and to improve the provision of SRH services for young people more generally

Business · Computer security · Confusion · Environmental health · Health services · Internet privacy · Misinformation · Population · Reproductive health · Service (business · Computer Science · Expert finding and Q&A systems · ICT in Developing Communities · Medicine · Mobile Health and mHealth Applications · Psychology

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Citations per year0.8
Citation span2021 - 2026 (6)
Highly citedNo

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