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Understanding Client Empowerment

An Online Survey of Social Workers Serving People with Mental Health Issues

Bibliographic Data

ID10896162
AuthorsJialiang Cui (0000-0001-8708-1947, UNSW Sydney, corresponding author), Limin Mao (0000-0003-0995-5789, UNSW Sydney), Grenville Rose (0000-0003-0283-8600, UNSW Sydney), Christy E Newman (0000-0002-5482-2822, UNSW Sydney)
Year2019
Volume49
Issue2
Pages335-350
Publication date2019-03-01
Open AccessYes
TypeARTICLE
VenueThe British Journal of Social Work (JOURNAL)
Journal identifiersISSN: 0045-3102 • E-ISSN: 1468-263X
PublisherOxford University Press (PUBLISHER • GB)
DOI10.1093/bjsw/bcy057
OpenAlexW2810634148
LanguageEN
Citations received2
References cited32

This study explored how social workers located in Sydney and Hong Kong conceptualised client empowerment. Further, it investigated these professionals’ perceived facilitators and barriers to their empowerment practices, based on an ecological framework. A cross-sectional online survey was used, where the original Empowerment Scale for clients with mental health issues was adapted to measure conceptualisation of client empowerment from social workers’ perspectives. Eighty-three social workers serving people with mental health issues (MHIs) in Sydney and eighty in Hong Kong responded. A two-factor model was generated suggesting that practitioners tend to conceptualise client empowerment into two aspects: a relation-based dimension and a resource-oriented one. Compared with their Sydney counterparts, the Hong Kong practitioners considered resource-oriented empowerment as more integral to client empowerment (t(161) = 4.17, p < 0.001). Several key factors were found to be independently associated with endorsement of the two-factor client-empowerment model by practitioners: perceived less support from medical specialists but more support from teams serving the same client, perceived benefits of social work training and, finally, beliefs in the importance of social workers’ role in client empowerment. The study highlights the multiple dimensions of client empowerment and a wide range of inter-professional and sociostructural factors enabling social workers’ practices that support empowerment. Our paper highlights the role of professional empowerment as a stepping stone to enable their client-empowerment practices through policy support and inter-professional collaboration

Empowerment · Mental health · Political science · Psychiatry · Public relations · Resource (disambiguation) · Sociology · Homelessness and Social Issues · Medicine · Mental Health and Patient Involvement · Nursing · Psychology · Social Psychology · Social Work Education and Practice · Social Work

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Citations per year0.5
Citation span2022 - 2022 (1)
Highly citedNo

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