Coproduction with Service Users in Adult Social Work
A Study of Service Users’ and Social Workers’ Experiences in Northern Ireland
Bibliographic Data
| ID | 10897331 |
|---|---|
| Authors | Patricia Burns (0009-0002-3644-1601, School of Applied Social and Policy Sciences, Ulster University , Northland Road , Derry BT48 7JL, Ireland), Patricia B Burns (University of Ulster, corresponding author), Tony McGinn (0000-0001-9465-5523, School of Applied Social and Policy Sciences, Ulster University , Northland Road , Derry BT48 7JL, Ireland), Lelia Fitzsimons (Belfast Health and Social Care Trust , Knockbracken Healthcare Park, Saintfield Road , Belfast BT8 8BH, UK) |
| Year | 2023 |
| Volume | 53 |
| Issue | 8 |
| Pages | 3566-3583 |
| Publication date | 2023-12-07 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The British Journal of Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0045-3102 • E-ISSN: 1468-263X |
| Publisher | Oxford University Press (PUBLISHER • GB) |
| DOI | 10.1093/bjsw/bcad151 |
| OpenAlex | W4382193152 |
| Language | EN |
| Citations received | 4 |
| References cited | 60 |
Involving service users, in the delivery of health and social care, is a focal point in social policy discourse. Coproduction has become synonymous with anti-oppressive practice and service user empowerment. This article reports on a qualitative study carried out in Northern Ireland which explored service user involvement in adult social care practice and policy development. Semi-structured interviews were completed with service users (n = 6) and social workers (n = 7); thematic analysis was applied to the resultant data. The study was coproduced with service users who informed the research design and were actively involved throughout each phase of the study. Findings suggest that service users are motivated to participate in coproduction and can feel valued in these roles, but meaningful coproduction is a challenge in the current practice environment. Close working relationships, with clear and consistent communication are difficult to maintain amid the current trend of bureaucratisation in our profession. Findings point towards the need for a service-user/social worker alliance which can challenge problematic organisational cultures. Remuneration for service users, engaged in coproduction, is encouraged, alongside organisational recognition of the time and resource necessary for effective coproduction. A procedural and ethical framework for coproduction practices would also be timely
Business · Coproduction · Political science · Public relations · Qualitative research · Service (business) · Service delivery framework · Service design · Service provider · Sociology · Thematic analysis · Healthcare innovation and challenges · Marketing · Mental Health and Patient Involvement · Social Work Education and Practice · Social Work
Challenges in implementing direct payments for older adults in Northern Ireland
A Gaelic Ethology or Viewing Infinity with Spinoza
Practice Research in Social Work—Participation, Co-Creation, and Service Users’ Positions
Finding a Path to Social Justice within Fractured Belonging in Pressurised Environments, Facing Circumstances That No Longer Feel ‘Exceptional’
From Participation to Co-production
Citizen Involvement
A Systematic Review of the Impact of Patient and Public Involvement on Service Users, Researchers and Communities
The Dark Side of Co-Creation and Co-Production
The co-production of what? Knowledge, values, and social relations in health care
Designing and evaluating complex interventions to improve health care
From tokenism to empowerment
What can “thematic analysis” offer health and wellbeing researchers?
Snowball Sampling
Developing and evaluating complex interventions
The Sage Handbook of Action Research
Perspectives of experts-by-experience
Mapping definitions of co‐production and co‐design in health and social care
The potential for coproduction to add value to research
Perspectives of self-direction
Systematic Review of Service User and Carer Involvement in Qualifying Social Work Education
Public Participation in Health and Social Care
Beware Zombies and Unicorns
Power and Participation
Social Work Students Learn about Social Work Values from Service Users and Carers
Generating ‘good enough’ evidenc for co-production
Facilitating coproduction
Putting the parity into service‐user participation
Service users and carers’ involvement in social work education
An Ambiguous Concept
Making It Real’
Service User Involvement and Covid-19—An Afterthought
Social Workers’ Experiences of Bureaucracy
Global standards for social work education and training
Social work strategies against crisis in everyday practice
Using thematic analysis in psychology
The Public Service Production Process
Beyond Engagement and Participation
Crossing the great divide
Challenges to evaluating complex interventions
| Unique citing works | 4 |
|---|---|
| Citations per year | 1,33 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 4 |