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Social Workers' Experience of Distress--Moving Towards Change

Bibliographic Data

ID10898686
AuthorsM Smith (0000-0003-0306-7254), Michael J Smith (0000-0003-1977-5909, University of Buckingham, corresponding author), JEAN P NURSTEN (CSL (Switzerland)), J NURSTEN
Year1998
Volume28
Issue3
Pages351-368
Publication date1998-06-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueThe British Journal of Social Work (JOURNAL)
Journal identifiersISSN: 0045-3102 • E-ISSN: 1468-263X
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/oxfordjournals.bjsw.a011344
OpenAlexW1970285414
LanguageEN
Citations received15
References cited1

Recognizing the current concern relating to social workers facing distressing experiences, a qualitative research investigation was undertaken which asked workers of grade 3 or above within a social services department to recall one distressing experience encountered in their working life. Each was asked to describe the experience and recount the immediate and longer term impacts of the experience. They were then asked to evaluate what had been helpful and unhelpful in their attempts to deal with, and process, the experience. Finally, they were asked what organizational structures they thought should be in place to help workers affected by distressing experiences. Both qualitative and quantitative evidence is presented. An unexpected repercussion of the study was that the interviewer was asked to share the findings with his employer's Divisional Management Team who expressed interest in making appropriate provision for staff care

Demographic economics · Distress · Economic growth · Economics · Psychotherapist · Sociology · Mental Health and Patient Involvement · Psychiatric care and mental health services · Psychology · Social Psychology · Social Work Education and Practice · Social Work

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Unique citing works15
Citations per year0,63
Citation span2002 - 2025 (24)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 15

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